Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through every... See more
Company replied
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Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through every... See more
Company replied
This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled... See more
Company replied
So many choice of sofas to choose from both in store and online. The staff are very helpful, approachable and provided lots of information in assisting us to purchase the right sized sofa for our... See more
Company replied
Couldn't fault the buying experience. Sara was super friendly, knowledgeable and took time to go over all the details with regards to delivery, specific cleaning tips for the fabric we had chosen and... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Leeds Road, HD1 6NB, Huddersfield, United Kingdom
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Nice staff very helpful lots of knowledge about the product
Sara was very helpful and gave a lot of helpful information.This made our purchase smooth and friendly.
Very informative about the settees I was buying plus the delivery and other products available without being pushy.

Reply from DFS Furniture - Huddersfield
We went to look for a new Sofa, we had a good look around Staff were friendly. Not pushy. We had questions they answered knowledgeable. When we did find a sofa. It was easy to order Sara was very good explained everything. Happy with the service and delivery time. Thank you

Reply from DFS Furniture - Huddersfield
My experience at DFS was positive, the sales assistant was friendly and polite, she helped me with my order.
She went through everything clearly and will definitely recommend the Huddersfield store to others.

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through everything we needed to know. Perfect customer service

Reply from DFS Furniture - Huddersfield
Sarah was excellent ....knew everything what we needed and was very friendly and welcoming xx

Reply from DFS Furniture - Huddersfield
Good customer service despite a few challenges along the way the staff member dealt with it promptly and fixed issues

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Excellent service and Freindly staff.
Was clear in all the options and was great help

Reply from DFS Furniture - Huddersfield
Couldn't fault the buying experience. Sara was super friendly, knowledgeable and took time to go over all the details with regards to delivery, specific cleaning tips for the fabric we had chosen and the care package which is well worth the cost/extra piece of mind.

Reply from DFS Furniture - Huddersfield
The sales assistant was very helpful, explained everything in detail
Lovely store, not overly busy and quiet

Reply from DFS Furniture - Huddersfield
The assistant was very polite helpful and gave us lots of time

Reply from DFS Furniture - Huddersfield
So many choice of sofas to choose from both in store and online.
The staff are very helpful, approachable and provided lots of information in assisting us to purchase the right sized sofa for our living room.
Would highly recommend this store to others.

Reply from DFS Furniture - Huddersfield
Friendly service knowledgeable explained everything.Sara was brilliant and very welcoming

Reply from DFS Furniture - Huddersfield
This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled. There was an excellent range available to try out (so much better than online). Being neurodivergent I appreciated the music being so much in the background that I could think and the lights were not too bright. Staff were patient and answered all our questions.

Reply from DFS Furniture - Huddersfield
Good selection of settees very helpful staff and clear prices

Reply from DFS Furniture - Huddersfield
I was very impressed with the delivery and polite. I would like to thank you to the staff, very helpful service 👍🏾

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
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