Extremely helpful & friendly experience. The process was made easy by Ben who was super informative and clear on what was required as well as knowledgeable on the sofa itself. Pleasure to deal wi... See more
Company replied
Location
Switch locationOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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See what reviewers are saying
We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
Company replied
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... See more
Company replied
I dealt with all 4 sales agents over a period of 60 minutes, Joanne, Ben, Alan and a forth person who's name I didn't catch. They literally pulled rugs from under tables, moved furniture around, and t... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland
- (091) 767 466
4.9
Excellent
2K reviews
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Amazing experience with Katrina who was…
Amazing experience with Katrina who was so friendly, knowledgeable and helpful whilst we ordered our couch!
26 July 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Katrina.
Kind Regards,
Jordan
DFS Customer Support
Staff were extremely helpful
Staff were extremely helpful. I went in on a few occasions and both Ben & Michelle were wonderful to deal with and knowledgeable on all types of sofas.
7 July 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Katrina comes highly recommended she…
Katrina comes highly recommended she went through everything with us in detail so easy to understand -
12 July 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
When I went shopping in the DFS store…
When I went shopping in the DFS store last week I must say it was a great experience, from meeting the staff who all spoke as I walked around looking at their selection of sofas. The girl that looked after me was brilliant, she explained all the different options I had with the sofa I was buying eg 2 3 seater and armchairs, foam or fibre, cushions and material options. I must say without hesitation I recommend shopping in DFS
9 July 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Galway
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I was dealing with Katrina in the…
I was dealing with Katrina in the Galway store she was very helpful. I placed my order and then I wanted to make a small adjustment and Katrina was extremely helpful and with no delays and placed the updated ordered for me.
27 June 2026
Reply from DFS Furniture - Galway
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Katrina met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
I had a great experience shopping here
I had a great experience shopping here. The furniture is excellent quality, with a wide range of stylish options at reasonable prices. The staff was so friendly, welcoming, and very knowledgeable. She took the time to answer all my questions and helped me find exactly what I was looking for without any pressure. The customer service was outstanding from start to finish. I highly recommend dfs to anyone looking for quality furniture and excellent service.
25 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Katrina is a real Gem
Katrina is a real gem. She was thorough and professional, demonstrating all of our options for a new sofa and armchair.
She was very personable and informed.
Thanks for all of your help!
2 July 2026
Reply from DFS Furniture - Galway
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff so helpful & polite.
23 June 2026
Reply from DFS Furniture - Galway
Hello Mairead,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service from Ben
Excellent service from Ben. He took his time to go through all the options and made sure we found the perfect couch to meet our needs. Highly recommend.
29 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
staff were extremely helpful and kind
staff were extremely helpful and kind. we had been to a few places but DFS and staff member were the best we came across
24 June 2026
Reply from DFS Furniture - Galway
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Galway
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I would like to thank Katrina for her…
I would like to thank Katrina for her exceptional and professional help in the purchase of my couch. It has taken me a long time to get the right one for our home. She was absolutely brilliant throughout my experience.
27 June 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Katrina.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Galway
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
My experience with DFS in store when…
My experience with DFS in store when purchasing our sofas was brilliant the sales rep was very informative and explained everything really well The whole process was very smooth which is always good 👍 😀
25 June 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Mchelle gave us excellent service
Michelle in Galway branch was very helpful she explained in detail how the 2 different chairs operated also went through the prices and colours excellent customer service
16 June 2026
Reply from DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Unrivalled Service
I dealt with all 4 sales agents over a period of 60 minutes, Joanne, Ben, Alan and a forth person who's name I didn't catch. They literally pulled rugs from under tables, moved furniture around, and talked colour designs with me for 45 minutes until I was happy with the decision I made. I've never experienced such personalised help in buying furniture before and that's why I wanted to record it. I couldn't recommend the staff in DFS Galway highly enough and I will be passing this recommendation to others.
21 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful and communicative staff.
10 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Galway
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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