Matt was so helpful with pur purchase of the sofa. He gave us all the information and then left us to chat about it before returning to see if we had any further questions. He has a really good knowl... See more
Company replied
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See what reviewers are saying
What's not to love? The Exeter store is beautiful, the designs and quality of the furniture is so good (making it hard to choose) plus, we had amazing service from Jane in purchasing our sofa today. J... See more
Company replied
I'm really happy with the service i received when buying my new sofa. From start to finish, the whole experience was smooth and stress-free. The staff were friendly, helpful and knowledgeable, and mad... See more
Company replied
Really good experience visiting dfs today, the lady that helped us Louise was fantastic and took time to talk us through everything. We didn't feel rushed, and felt all our questions were answered.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, United Kingdom
- 0333 999 9816
4.9
Excellent
4K reviews
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Great service today in Exeter store
Great service today in Exeter store. Friendly and helpful staff, happy with my new purchase
22 June 2026
Reply from DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Should be running the place
The lady that helped us was excellent. Very knowledgeable about your products and couldn't do more to help. We actually purchased the sofa that she recommended once she understood our needs.
She was extremely professional but had the skill to make us feel like we were long standing friends. A rare talent indeed.
21 June 2026
Reply from DFS Furniture - Exeter
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
A credit to the DFS company
Dealing with someone who knew the product and who loved her job. Jane Cooper had a bubbly personality with a permanent smile, it was a pleasure doing business with her.
My neighbour also bought furniture from the same store and it was they who told me to seek out Jane.
Jane is a credit to your company.
17 June 2026
Reply from DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Just fabulous so friendly I was even…
Just fabulous so friendly I was even aloud to bring my dog in to whom they had treats for
18 June 2026
Reply from DFS Furniture - Exeter
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Perfect balance of help when needed and…
Perfect balance of help when needed and leaving us to make our decision. Special thanks to Matt, really friendly, helpful and knowledgeable.
20 June 2026
Reply from DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Exeter
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience, Jane was lovely and explained everything to me. I'm very pleased with everything about it. Thank you!
20 June 2026
Reply from DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service from Sian was great
Customer service from Sian was great, she took time and explained everything.
20 June 2026
Reply from DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We had a great experience at DFS today
We had a great experience at DFS today. Our saleswoman, Jane Cooper, was incredibly knowledgeable and attentive, highlighting all the available options. Despite being on a time limit, all the relevant terms, conditions and guarantees were thoroughly explained. Overall, I would recommend DFS to other customers.
19 June 2026
Reply from DFS Furniture - Exeter
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service from Marcus
Excellent service from Marcus, the whole process was effortless
19 June 2026
Reply from DFS Furniture - Exeter
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Exeter
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
BEST FURNITURE SHOWROOM Show room looked amazing
Show room looked amazing, looked good and smelt good..Staff are friendly and helpful. We were served by the lovely Kelsey who made us tea and talked us through options available.. Kelsey is most definitely an asset to your company, we appreciate all the help she gave us.
18 June 2026
Reply from DFS Furniture - Exeter
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kelsey met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Welcomed but not overpowered by the…
Welcomed but not overpowered by the salesman. Extremely, informative and helpful staff about our purchase.
17 June 2026
Reply from DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service!
The man assisting us was extremely helpful in every aspect. He knew so much about it which answered all of our questions. Smooth process for sure!
14 June 2026
Reply from DFS Furniture - Exeter
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
He was helpful and advised us well.
13 June 2026
Reply from DFS Furniture - Exeter
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Exeter
Hello Nigel,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very pleased with the experience
Very pleased with the experience. Sofa arrived on time. Good delivery.
10 March 2026
Reply from DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was great
Customer service was great, so helpful and friendly. Loads of information given.
13 June 2026
Reply from DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from start to finish
Excellent service from start to finish. The salesperson was friendly, professional, and very helpful in helping me choose the right sofa. They answered all my questions and made the whole process easy and stress-free. I’m very happy with my purchase and would highly recommend DFS. Thank you!
13 June 2026
Reply from DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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