Jane asked if we needed any help on our arrival at your Exeter store but we said we would like to browse which was just fine for us When we found an armchair recliner I found Jane to complete our... See more
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What's not to love? The Exeter store is beautiful, the designs and quality of the furniture is so good (making it hard to choose) plus, we had amazing service from Jane in purchasing our sofa today. J... See more
Company replied
Matt was so helpful with pur purchase of the sofa. He gave us all the information and then left us to chat about it before returning to see if we had any further questions. He has a really good knowl... See more
Company replied
I'm really happy with the service i received when buying my new sofa. From start to finish, the whole experience was smooth and stress-free. The staff were friendly, helpful and knowledgeable, and mad... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, United Kingdom
- 0333 999 9816
4.9
Excellent
4K reviews
Asks customers to review
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Ever helpful assistant Marcus
We went into DFS Exeter to look for a sofa. Marcus approached us to see if we required assistance. We said not yet and he left us to browse. When we had decided he came to take our order. He was very helpful, explained everything to do with purchase and guarantee etc and was extremely personable . I would recommend him to anyone wishing to purchase furniture.
7 May 2026
Reply from DFS Furniture - Exeter
Good afternoon Rita,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Marcus.
Kind regards,
Lia
DFS Customer Support
Matt Jackson staff absolutely lovely…
Matt Jackson staff absolutely lovely ,friendly and a good advisor
Regards
7 May 2026
Reply from DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff were very friendly and helpful…
Staff were very friendly and helpful and gave all the information needed, I would highly recommend DFS.
7 May 2026
Reply from DFS Furniture - Exeter
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Exeter
Good afternoon Steve,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great Sales Staff at the Exeter Branch…
Great Sales Staff at the Exeter Branch very knowledgeable and helpful above and beyond
6 May 2026
Reply from DFS Furniture - Exeter
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service from Curtis from start to finish.
Np presure sales from the staff giving you a relaxed visit.
Once product was chosen, an exstensive brief was given explaining evrything about the product, and on going services.
Very reassuring, would definately recommend family and friends.
Thankyou👍👍
6 May 2026
Reply from DFS Furniture - Exeter
Good morning Paul,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Curtis helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
On arrival we were warmly welcomed
On arrival we were warmly welcomed, we knew which sofas we wanted but we were given so much more extra useful information compared to the online services that we hadn’t considered which was fab.
We were offered drinks and had our young daughter and some shops instantly judge but the gentlemen introduced himself to us as well as our daughter, which was reassuring - it’s stressful enough needed to go through things with a little one but it was like our experience was tailored to us and not being put in the category as everyone which was refreshing. We won’t be needing for a while, but if we do need any other furniture we will be heading to DFS again!
5 May 2026
Reply from DFS Furniture - Exeter
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic service from Sian Exeter…
Fantastic service from Sian Exeter ,very helpful and very happy to help she went through everything I needed to know very warming and a smile which was lovely
Well done Sian makes a lot of difference
5 May 2026
Reply from DFS Furniture - Exeter
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Exeter
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
A Comfortable Approach To Buying a Sofa
Nice atmosphere with no pressure to peruse and get a feel for the most suiting sofa for us. Great staff who were very knowledgeable, explaining everything in detail. Big thanks to Sian (hope I got your name right)
4 May 2026
Reply from DFS Furniture - Exeter
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience and we had our sofa ordered really quickly! All the staff were really welcoming and helpful
4 May 2026
Reply from DFS Furniture - Exeter
Good afternoon Jordan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was amazing!
Curtis was amazing and made everything so faultless and made us feel at ease. He went through everything so thoroughly and had a great sense of humour and a hilarious laugh! Best of all he loves dogs!
4 May 2026
Reply from DFS Furniture - Exeter
Good afternoon Charlotte,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Cannot thank Curtis enough
Cannot thank Curtis enough. Really genuine sales guy. Not pushy. Happy to do whatever we wanted.
4 May 2026
Reply from DFS Furniture - Exeter
Good afternoon Megan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We visited the shop not really…
We visited the shop not really expecting to buy anything, but absolutely loved the Iconica range and ended up buying two sofas for our new house. Excellent service, staff extremely friendly and helpful.
20 April 2026
Reply from DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service was brilliant
Customer service was brilliant! Staff were attentive, knowledgeable and very welcoming.
3 May 2026
Reply from DFS Furniture - Exeter
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Matt Very professional and very…
Matt Very professional and very knowledgeable he had all the answers to all the questions I asked could not do anymore for us 10/10
2 May 2026
Reply from DFS Furniture - Exeter
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Jane in the…
Excellent service from Jane in the Exeter store. Very knowledgeable and helpful which was the main reason for purchasing. We loved the sofas and loved the service!!
25 April 2026
Reply from DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer care and support,Well…
Great customer care and support,Well informed of all the products available and delivery times
2 May 2026
Reply from DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
He got the sofa to fit the space by…
He got the sofa to fit the space by ordering a smaller part to go on the end of the wall thank you
2 May 2026
Reply from DFS Furniture - Exeter
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
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