The young lady who I had the privilege to show me around. was very helpful and knowledgeable, and patient she advised me to take my time in choosing, because it so important that I make the right de... See more
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Was seen to as soon as we entered the store at Enfield branch Once we chose couple of sofa sets , was seen by Molly who explained in detail about the two different sofas. She was very polite , lovely... See more
When we went to the store this morning we looked around for a bit before speaking with Emi a customer servicerepresentative in the store. She was very helpful and quite knowledgeable about the prod... See more
Company replied
We’ve just picked up our new recliner set and couldn’t be happier with the whole experience ⭐️⭐️⭐️⭐️⭐️ A huge thank you to Ice, our sales consultant, who was absolutely fantastic from s... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Great Cambridge Road, EN1 1UJ, London, United Kingdom
- 0333 999 9783
4.9
Excellent
7K reviews
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This company invites their customers to review, whether positive or negative
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I had an amazing experience at dfs
I had an amazing experience at dfs. The staff were professional, welcoming and most importantly happy to help and answer all questions. The man that was taking care of me ensured to all my questions were answered and helped me choose a sofa that best suits my needs. I am very sanitised with my purchase and the staff made it so much more enjoyable. I would definitely be coming back and I have already recommended to family.
9 June 2026
Reply from DFS Furniture - Enfield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very good experience with Iqbal
Very good experience with Iqbal, showed us all our options and helped us to decided what works best for our family.
5/5 ✨
17 June 2026
Reply from DFS Furniture - Enfield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Yesterday me and my husband we went to…
Yesterday me and my husband we went to DFS and bought it a sofa ,the shop assistant Amy was extremely helpful and very friendly with us ,she was so professional explaining to us everything with lot of patience,she gave us time to choose the right sofa size ,she was very respectful and kind.
DFS is one of my favourite shop,very relaxing atmosphere .
16 June 2026
Reply from DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I found the staff very friendly and…
I found the staff very friendly and knew there stuff everything was explained to me about my purchase very helpful indeed.
16 June 2026
Reply from DFS Furniture - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Reply from DFS Furniture - Enfield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Everything waEverything was great. Friendly staff, excellent customer service, and a smooth shopping experience.s great
Everything was great. Excellent service, friendly staff, and a smooth shopping experience. Very satisfied with my purchase.
15 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
We had a wonderful experience today at…
We had a wonderful experience today at the store. Excellent customer service from the staff.
Great choice of sofa.
15 June 2026
Reply from DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Just arrived and very pleased
Just arrived and very pleased with sofa. Easyglide not that easy to move sofa. If it worked well I would have given a 5 star review
15 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review.
Kind Regards,
Holly M
DFS Customer Support
It was an Excellent experience.
14 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Excellent service
Really good customer service and very personable. No hard sale. Our sales assistant was really helpful.
14 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Ritchie
Ritchie, the sales rep was polite and helpful, allowed us to make our own decision, he didn't push us to buy ,gave us different options.
14 June 2026
Reply from DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The assistant was very helpful
The assistant was very helpful. Not too pushy, which always makes me walk out. He talked us through the options we had narrowed it down to and helped us make a decision we are very happy with. Would highly recommend.
14 June 2026
Reply from DFS Furniture - Enfield
Hello Debbie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Enfield Store
The visit to the Enfield store was a very good experience. The staff were both helpful and knowledgeable without being overpowering. In particular your assistant Amy was really helpful and obliging.
13 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very happy customer
Very happy with my service, he took all my concerns in to consideration and ensured my measurements were correct.
13 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Experience was amazing with Erisa
Experience was amazing with Erica. She helped me with choosing the right coffee and dining tables.
13 June 2026
Reply from DFS Furniture - Enfield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff that dealt with my wife and I…
The staff that dealt with my wife and I were more than helpful Didn’t rush us to do anything that we weren’t happy with looking forward to getting our furniture thank you
12 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello Angela,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
It was great visiting the store and…
It was great visiting the store and meeting Mr Iqbal the person we met showing us around the store and replying to all the questions we raised with ease and respect. His knowledge is superb and very helpful and supportive in guiding us finding our best buy, Thank you,
11 June 2026
Reply from DFS Furniture - Enfield
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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