DFS Furniture - Beckton Reviews 

We felt comfortable by the sales advisor explaining in depth of all items that we liked. She made us feel at ease with her smile and knowledge.

Brilliant staff helpful.
Staff told me that they take full payment on order which i didn’t have on me so they helped me out by taking only 200 and placed an order

Very helpful, great service friendly team.

Listened to what we needed and answered all our questions.

It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got time to explore freely around, relaxed in sofa, no rush and you even got offer coffee, tea or water. I visited the Bexton branch in East London, again Moin was very friendly, welcoming and make your purchase really comfortable and stress free.

Izzath was very helpful and kind to help us choosing the sofa. He explained all the details very well and was a very a jolly sales assistant. So it’s 10/10😊

Good customer service

Was served by Moin today and he was excellent. I’m really happy with my purchase and can’t wait to receive my order. Thanks

The sakes person explained everything very clearly

Kelly was amazing , she was very helpful and very good at her job.

Great friendly, informative service

Good info, knowledge and advise provided, servi e explained by Mustak. Would have been nice if sone discounts were provided, other than that great!

Being honest about the sale, very helpful! All in all a great manger who makes time for his customers.

They welcome,putting on smile face making you feel home,have time for you and have time for any question that you come out with and answer them with clear understanding.

We had a great experience on Saturday with Kelly. She was friendly, understanding and helpful and extremely knowledgeable. Very good customer service skills.

Great customer service and very helpful salesperson.

Staff was helpful. Moin explained product quality and care in detail

Very professional approach very good service from Ebu

⭐⭐⭐⭐⭐ Absolutely Brilliant Experience at DFS Beckton — Couldn’t Be Happier!

I recently visited DFS Beckton to buy a new sofa, and from the moment I walked in, the experience was nothing short of excellent. The whole team were welcoming, but I want to give a special mention to Mushtaq Ahmed — he was absolutely fantastic from start to finish!

Mushtaq was incredibly friendly, warm and approachable right away. He took the time to listen to exactly what I was looking for — style, comfort, size and budget — and never once pushed me towards something that wasn’t right. He showed me different options, explained all the fabrics, durability and features clearly, and gave me honest, helpful advice without any pressure at all. It was such a relief to be able to browse and ask questions without feeling rushed!

His knowledge of the products was outstanding — he answered every single question I had with confidence and patience. He made the whole process smooth and straightforward, from choosing the perfect sofa to going through the delivery and payment details, making sure I was 100% happy before proceeding.

I can't say too much about the sofa as I haven't received it yet but what really made this experience stand out was the exceptional customer service. Mushtaq went above and beyond, making sure I felt valued as a customer, and his friendly, professional manner made what could have been a stressful purchase actually really enjoyable.

If you’re visiting DFS Beckton, ask for Mushtaq — he’s a credit to the team! I’m so happy with my purchase and the service I received. I would absolutely recommend this branch, and Mushtaq in particular, to anyone looking for furniture. Thank you so much! 🙏✨