I visited the store several times before deciding on my sofas, each time I was welcomed & was given all the attention & information I needed. I can’t praise Chris enough as he was very patient with my... See more
Company replied
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I visited the store several times before deciding on my sofas, each time I was welcomed & was given all the attention & information I needed. I can’t praise Chris enough as he was very patient with my... See more
Company replied
Very happy with the service I received when I went into the Aberdeen store. Very pleasant staff and no pressure left me to wonder around until I was ready to ask questions. I was shown the colours of... See more
Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... See more
Company replied
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Bedford Road, AB24 3LH, Aberdeen, United Kingdom
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Lee was very helpful and fully described the sofa functions completely. Very informative on the extras available. All in all a good experience.

Reply from DFS Furniture - Aberdeen
We went to buy a sofa and were met by Chris. What a lovely gentleman, he made us feel so welcome and his knowledge about the range of sofas was exactly what we needed. He explained everything and how the whole ordering process worked. We were delighted with the professionalism and would highly recommend this store.

Reply from DFS Furniture - Aberdeen
Very good, friendly service, good knowledge of products and no hard sell - very impressed.

Reply from DFS Furniture - Aberdeen
Staff were very helpful when I was quite particular about colours, was able to
View samples in store

Reply from DFS Furniture - Aberdeen
Very helpful. Took the time to explain everything, answer our questions and measured to make sure that the purchase would fit through the door.

Reply from DFS Furniture - Aberdeen
Great customer service, explained everything clearly and pointed us right directions of a sofa.

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Very good experience from start to finish, the girl that served me was amazing explaining every detail and also had a lovely cup of tea 🤗

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
No messing straight to were you want to be we now have what we want

Reply from DFS Furniture - Aberdeen
Great service and very professional…Thankyou…👍

Reply from DFS Furniture - Aberdeen
I visited for the second time in a buying journey. It is very satisfactory over time and worth the money. I would like to recommend DFS for sofa purchase. The staff was very good.

Reply from DFS Furniture - Aberdeen
assistant (Ashleigh) very good service and extremely helpful with good
Knowledge of what we needed

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Was welcomed when I came I to the shop but wasn't hounded which I liked, he left us to it then we got him to answer questions, the guy was very knowledgeable which was great, wasn't pushy like I've had in other shops,made us feel comfortable with our purchase

Reply from DFS Furniture - Aberdeen
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