I visited the store several times before deciding on my sofas, each time I was welcomed & was given all the attention & information I needed. I can’t praise Chris enough as he was very patient with my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I visited the store several times before deciding on my sofas, each time I was welcomed & was given all the attention & information I needed. I can’t praise Chris enough as he was very patient with my... See more
Company replied
Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... See more
Company replied
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... See more
Company replied
All the staff involved in in purchase were great. They outlined everything gave me an date for the estimated delivery and a clear breakdown and choice in the price
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Bedford Road, AB24 3LH, Aberdeen, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently visited DFS Furniture in Aberdeen and had a smooth overall experience. The staff were friendly and helpful without being pushy, and it was easy to look around and compare different sofa styles. Delivery was straightforward and the team handled everything professionally. The furniture itself feels comfortable and well‑made, though some items can take a bit longer to arrive depending on stock. Overall, DFS Aberdeen is a reliable place to shop if you’re looking for good‑quality sofas and decent customer service.

Reply from DFS Furniture - Aberdeen
Neil the staff member at DFS in Aberdeen made our visit to the showroom a pleasure rather than a chore , He was not pushy in the slightest but full of product knowledge whenever we looked at any of the suites on offer We would certainly recommend DFS Aberdeen and Neil in particular for a enjoyable Buying experience..

Reply from DFS Furniture - Aberdeen
The staff are very polite, great service was given when we were looking to purchase a sofa which we then purchased.

Reply from DFS Furniture - Aberdeen
The staff were so lovely and very helpful. They made sure I had all the information and explained everything before they put the order through! I would highly recommend going here if you’re looking for a high quality product or even just to have a look as they will find something right for you! :)

Reply from DFS Furniture - Aberdeen
The sales assistant was extremely knowledgeable, helpful and patient. The whole process of purchasing our sofa was easy from start to finish.

Reply from DFS Furniture - Aberdeen
Professional and courteous staff and quality product

Reply from DFS Furniture - Aberdeen
The sale assistant was very helpful and knowledgeable.

Reply from DFS Furniture - Aberdeen
The Staff was amazing every step of the way vary helpful with all the many questions we had

Reply from DFS Furniture - Aberdeen
Great service and John explained everything in detail for me to help me make the best decision for myself today and I am delighted with my sofa.

Reply from DFS Furniture - Aberdeen
Met at the door by a knowledgeable salesperson, Ashley. She was able to listen to my budgetary constraints and desires and helped find something that met both in a timely fashion.

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Very helpful and knowledgeable
very pleasant lady. thank you!

Reply from DFS Furniture - Aberdeen
The customer service was top-notch. I had a great experience placing my order. The entire process was smooth and professional, and I look forward to ordering from you again.

Reply from DFS Furniture - Aberdeen
Good customer service without being pushy. Was welcomed on entry to store & was given information on where to find the sofas we were looking for then left to browse. Simon was very helpful & answered all our questions.

Reply from DFS Furniture - Aberdeen
very kind young man assisted with the sale. vert helpful and informative

Reply from DFS Furniture - Aberdeen
John, your salesman , was very good, friendly , just a nice lad , left us to look at what we were after but always there to help !!!

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.