I visited the store several times before deciding on my sofas, each time I was welcomed & was given all the attention & information I needed. I can’t praise Chris enough as he was very patient with my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I visited the store several times before deciding on my sofas, each time I was welcomed & was given all the attention & information I needed. I can’t praise Chris enough as he was very patient with my... See more
Company replied
Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... See more
Company replied
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... See more
Company replied
All the staff involved in in purchase were great. They outlined everything gave me an date for the estimated delivery and a clear breakdown and choice in the price
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Bedford Road, AB24 3LH, Aberdeen, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice experience in store and staff Very helpful 👍

Reply from DFS Furniture - Aberdeen
The assistant was very helpful and patient and applied no pressure to buy my chair

Reply from DFS Furniture - Aberdeen
Suzie was very knowledgeable and guided us through the purchase very well. Great asset for DFS.

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Staff were very welcoming. Very helpful sales assistant who was very thorough and covered everything we needed to know about our purchase of a new sofa. Could not fault the service we received.

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Yes, your salesperson was great. Got everything I asked for and the agreement as well. Would recommend to a friend.

Reply from DFS Furniture - Aberdeen
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me find the right sofa without any pressure. Overall, a really good experience and I’d definitely recommend DFS!

Reply from DFS Furniture - Aberdeen
Very polite and cheerful staff. Made sure we had all the details we needed.

Reply from DFS Furniture - Aberdeen
Staff were awesome couldn't ask for anything more terrific attention 👏 👍 😀 👌

Reply from DFS Furniture - Aberdeen
A really good assistant, she took us right round the store showing us all relevant sofas including the sale room at the side so we really felt we had seen everything , she explained all the different features which helped us decide, we thought she was the best girl we could have had and we would recommend the experience to anyone.

Reply from DFS Furniture - Aberdeen
Salesman was a delight to deal with Explained everything in detail
Very polite and efficient

Reply from DFS Furniture - Aberdeen
We came in there was no rush. The sales man had plenty of time. He explained a lot of things so we knew what we were buying and if it would suit our family environment with kids and dogs. Would definitely go back to dfs to buy a sofa . The staff are great with make the visit to dfs
So much better thanks again

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Went to shop and didn't feel pressured that we had to buy , the lady who dealt with us very friendly and easy to talk to and very relaxed , made you feel welcome

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
The salesman was very helpful , not overbearing , very informative nice polite young man

Reply from DFS Furniture - Aberdeen
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.