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Develop Device Reviews 1

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TrustScore 3.5 out of 5

3.3

Recording Studio
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Company details

  1. Recording Studio

Written by the company

Develop Device is a professional audio production store founded in 2012 by Jaroslav Holub, a music producer and audio engineer based in Pilsen, Czech Republic. With over 13 years of hands-on experience specializing in rock and metal production, every product in the catalog is personally hand-crafted from real studio sessions — not generated from templates or resold content. The store offers 459+ premium digital products including Superior Drummer 3 presets, guitar amp modeling presets for Fractal Axe-Fx III, FM3, Neural DSP Quad Cortex, Kemper, Line 6, and more, as well as cabinet impulse responses, DAW templates, and AI-powered audio plugins such as HumBeat 2 (MIDI drum humanizer), IR-Alchemist X (cabinet IR generator), DuptraX Pro (intelligent double-tracker), and ArgWave 2 (wavetable synthesizer). Develop Device products are trusted by professional musicians and Grammy-winning producers from bands including As I Lay Dying, Arch Enemy, Hollywood Undead, and Machine Head. The studio operates with professional analog mastering hardware from Manley, SSL, and other world-class brands, ensuring every preset and IR is crafted to release-ready standards. All digital products are available for instant download with lifetime access. Firmware compatibility updates are provided free of charge. Customer support is available Monday through Friday, 9 AM – 4 PM CET via the contact form at developdevice.com/pages/contact.

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3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

Great products, awful customer support

Develop Device has some really decent products, but I can not give the company more than 2 stars because they/he does NOT respond to any support request messages. I have reached out with questions, some product-related, some technical issues with products I've purchased, and he NEVER responds. This is terrible customer service.

The templates and presets he sells are great, but the newer apps that he's just started selling are incredibly buggy. Can I get a response from him about that? Nope. I'm really bummed, b/c he has some good products. But no customer support? No business.

11 August 2025
Unprompted review
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Reply from Develop Device

Hi Melville,

Thank you for taking the time to share your experience - and I genuinely appreciate your kind words about the presets and templates. Hearing that they meet your expectations means a lot, as every product is hand-crafted by me personally.

I want to sincerely apologize for the delayed responses to your support messages. As a one-person operation, I handle everything from product development and firmware compatibility updates to mixing, mastering, and customer support. That said, I understand this isn't an excuse - it's context. Your experience clearly fell short of the standard I hold myself to, and I take full responsibility for that.

Regarding the apps: I launched several new software tools recently (HumBeat 2, IR-Alchemist X, DuptraX, and others), and as with any new software release, early versions can have issues that only surface across the wide variety of systems and DAW configurations our customers use. I've been actively pushing updates and fixes - many based directly on customer feedback. If you're still experiencing issues, I'd genuinely love the chance to resolve them for you.

I've since made improvements to how I manage support inquiries to ensure no message goes unanswered. If you're open to it, please reach out through the contact form on my website at developdevice.com/pages/contact — I'll make your case a personal priority.

You said it best: "He has some good products." I'd love the opportunity to prove that the support matches the quality of the sound.

Thank you again,
Jaroslav / Develop Device

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