Design Eminent Reviews 

156
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

They can sell but have no clue about website development and project management. Check out Ninolife.com and you see what I mean DESASTER!!! after almost 20 rounds of feedback even basic functionality... See more

Rated 1 out of 5 stars

I Paid for my logo design package, but they would not release it to me. They said I needed to pay an additional $399 for the file. After 45 minutes on the phone with various supervisors, I was told th... See more

Rated 1 out of 5 stars

Was in the buying process. They lied to me so that i would pay more for something that i did not need. Designproficient and Designeminent are under the same company! Designeminent offered me a payment... See more

Rated 1 out of 5 stars

Terrible Company! Great communications until you pay them. Lies and miscommunications. I have screenshots and texts to show it! Beware of Nathan and Dale in particular. Promise to call back and do... See more

Company replied

Company details

  1. Web designer
  2. Art Supply Store
  3. Business to Business Service
  4. e-Commerce Solution Provider
  5. Graphic Designer
  6. Media Company
  7. Online Marketing Agency
  8. SEO Service

Information provided by various external sources

We’re a creative design agency with expertise in exceptional and out-of-the-box design solutions for existing and emerging brands.


Contact info

1.2

Bad

TrustScore 1 out of 5

156 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(156)

1 review in the last 12 months

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Rated 1 out of 5 stars

They will LIE to you so that you pay more.

Was in the buying process. They lied to me so that i would pay more for something that i did not need. Designproficient and Designeminent are under the same company! Designeminent offered me a payment form, designproficient knew about me and said they only do bank wires. To anybody that got any design work done there is most likely some sort of digital arbitrage going on. As for someone who is thinking about getting work done, stay away as they will try to scam you into paying more.

6 March 2019
Rated 5 out of 5 stars

Experience with Sarah!

Sarah was wonderful in facilitating the design process. She has skills that are very essential to customer service, and I appreciate every moment working with her because she was prompt, understanding, and very responsive. Thank you, Sarah!

27 February 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Cody,

Thank you for your valuable feedback

Thanks and regards
Team Design Eminent.


Rated 5 out of 5 stars

Great Design Company

I had a great experience using design eminent! they had the Logo i was looking for on the second try! I would recommend these guys to anyone.

22 February 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Kuke,

We are so grateful for your kind words. Thanks for sharing your review with us.

Thanks and regards
Team Design Eminent.

Rated 1 out of 5 stars

Not what I would expect.

I had asked for a new template for my site and the company created a whole new website. That’s not what was delivered. I was okay with this before we ran into so many other issues.
I asked for a mobile update that needed to be done before the site was launched. It wasn’t. The site was launched before the update was made. It was an important update because it changed the look above the fold and added search functionality that was already on the site that I wanted to keep.
I asked to be notified as soon as the site was launched. I wasn’t. I found out myself that the site was launched over two days earlier.
I was told that if the site went live, the URLs wouldn’t change, and they would be the same as they were on the current live site. They were not the same.
Knowing this, I asked for, and was told I would get login information when my site went live, so I could add redirects. I didn’t get a login when the site when live. My website had been showing 404 messages because SERPs were sending them to dead pages because redirects weren’t in place. I was given no way to log in to add redirects. My site was throwing 404 errors for over 2 days.
I was charged $250 for a licensing fee after my contract said my $500 was a 1 time fee and I was not liable to make any further payments upon completion of the project.
I was not told that the site wouldn’t be mobile friendly under the contract when this is now a mobile first world. I was charged another $250 for this when this should have been in the original contract with appropriate fees.
Note: I was trying to be okay with a lot of these things, sacrificing satisfaction, but when the site was launched and there were non-mobile friendly elements that I wanted corrected before launch, coupled with the fact that I wasn’t informed of the launch and had to find out about it myself over two days after launch is unacceptable, and at that point I had enough. I no longer trust the company and the company has no intention of giving a refund when my contract states 100% satisfaction guarantee and 100% money back guarantee. They told me because they did work on the site, the money back guarantee was void. I will not be receiving a refund. $1000 down the drain.
I would not recommend this company.

14 February 2019
Rated 1 out of 5 stars

Design eminent did a great job for me but...

Design eminent did a great job for me I needed a logo for a new business I was starting I gave them some direction and they came back with five great ideas one of which I just tweaked a little to my Liking And I started using it immediately.
But one year later I got a call from them wanting me to Register my logo and I was not intrersted at the time. the next thing I know there is a $400 charge on my card. I tried to call them and they refused to answer my call. I call the credit card company and requested a refund. Block Design Eminent and will never use them again.

11 February 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Don,

We're really sorry for the Inconvienece. Please provide us with your information (Email and Name) so we can resolve your issue in a timely fashion.

Awaiting your response!

Thanks and Regards
Team Design Eminent.

Rated 5 out of 5 stars

Excellent service and the staff were…

Excellent service and the staff were very helpful and delivered the service I requested in a timely manner.

5 December 2018
Unprompted review
Design Eminent logo

Reply from Design Eminent

Dear Robel,

Thank you so much for your reviews. I really appreciate and thankful to you if you give us 5 star on Sitejabber and google also

Thanks!
Team Design Eminent

Rated 5 out of 5 stars

They did a great job

They did a great job! Their designing skills are excellent, especially with the logo files. They provide excellent customer service and keep you updated with the work!

27 November 2018
Unprompted review
Design Eminent logo

Reply from Design Eminent

Dear Ihsan,

Thank you so much for 5 star review,

Thanks,
Team Design Eminent

Rated 5 out of 5 stars

Very pleased with the effort!

The effort and thoughts of the designs were very pleasing to me. It was worth the money. I gave them a visual of what I wanted and the presented me with 6 designs option. Of course, I would highly recommend them.

27 November 2018
Unprompted review
Design Eminent logo

Reply from Design Eminent

Dear Albert,

We really appreciate your kind review for the services being rendered. We humbly thank you for providing us an opportunity to build your brand identity and wish you the very best of luck for the future.

Thanks
Team Design Eminent

Rated 5 out of 5 stars

Great logo

Great logo , and great service

14 November 2018
Unprompted review
Design Eminent logo

Reply from Design Eminent

Dear Manaf,

Thank You so Much for Your review. We are very eager to work with You again. Wish You good luck!

Thanks,
Team Design Eminent

Rated 5 out of 5 stars

logo design

They did a great design on my logo am very happy with the design. They kept me updated every step of the way. Very happy with the file they sent me. I will be using them again in the future.

1 November 2018
Unprompted review
Design Eminent logo

Reply from Design Eminent

Dear Marcelo,

Thank you for taking the time to share your positive experience with our business. We really appreciate your views towards our work, and would love to serve you next time. :)

Rated 5 out of 5 stars

Nice & honest

Nice & honest - Got the delivery of the requested project on time.

18 October 2018
Unprompted review
Design Eminent logo

Reply from Design Eminent

Dear Tangadagi,

Thank you for taking the time to share your positive experience with our business. We really appreciate your views towards our work, and would love to serve you next time.

Rated 4 out of 5 stars

Good work

Good work, review process was cumbersome.

16 October 2018
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi N Dean,

Thank you for your valuable feedback

Thanks and regards
Team Design Eminent.

Rated 5 out of 5 stars

They did a great job with everything…

They did a great job with everything and offered very good package. Great designers, and best was we can follow up with them and are updated onnprogress through the online system.

The only downfall i guess is they try to push for upsale and it took longer time than had anticipated, but still they kept me updated and provided work based on feedback I gave them.

Really great team of people to work with, very customer-oriented!

11 October 2018
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hello Natasha,

Thank you for taking the time to share your positive experience with our business. We really appreciate your views towards our work, and would love to serve you next time.

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