Design Eminent Reviews 

156
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

They can sell but have no clue about website development and project management. Check out Ninolife.com and you see what I mean DESASTER!!! after almost 20 rounds of feedback even basic functionality... See more

Rated 1 out of 5 stars

I Paid for my logo design package, but they would not release it to me. They said I needed to pay an additional $399 for the file. After 45 minutes on the phone with various supervisors, I was told th... See more

Rated 1 out of 5 stars

Was in the buying process. They lied to me so that i would pay more for something that i did not need. Designproficient and Designeminent are under the same company! Designeminent offered me a payment... See more

Rated 1 out of 5 stars

Terrible Company! Great communications until you pay them. Lies and miscommunications. I have screenshots and texts to show it! Beware of Nathan and Dale in particular. Promise to call back and do... See more

Company replied

Company details

  1. Web designer
  2. Art Supply Store
  3. Business to Business Service
  4. e-Commerce Solution Provider
  5. Graphic Designer
  6. Media Company
  7. Online Marketing Agency
  8. SEO Service

Information provided by various external sources

We’re a creative design agency with expertise in exceptional and out-of-the-box design solutions for existing and emerging brands.


Contact info

1.2

Bad

TrustScore 1 out of 5

156 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(156)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Happy Customer!

Steven Johnson designed two logos for me. They were both perfect the first time, we did not have to make any corrections or adjustments! Steven was very professional and responsive. I will absolutely use Design Eminent for future branding needs!

17 March 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Camille,

Thank you so much for your honest feedback we really appreciate your comments :)

Thanks and regards
Team Design Eminent

Rated 5 out of 5 stars

A great company in every sense of the word...

Dealing with this company and more specifically Daniel McKay was a pleasure. He and his team made my site look phenomenal online. They were prompt, and very professional and he made every effort to make my consulting company something to be proud of online. I would recommend him highly in an web page contract. You will not look back and you will have a great guy for future modifications. Nicely done Daniel!!!

17 March 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Brent,

Thank you so much for your positive feedback .we are looking forward to serving you in future again.

Thanks and regards
Team Design Eminent

Rated 4 out of 5 stars

Value for your money

Overall service was excellent

29 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Kiran,

Thank you for leaving such a nice review. We are glad that you loved our services. We really appreciate it.

Thanks and regards
Team Design Eminent

Rated 4 out of 5 stars

they were responsive to work with .

they were responsive to work with and expedited the design and copy updates in a consistent fashion

28 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Keith,

Thank you so much for your honest feedback we really appreciate your comments :)

Thanks and regards
Team Design Eminent

Rated 3 out of 5 stars

Review of Josh at Design Eminent

The employee, Josh, who helped guide me through the process of creating a new logo, was a good communicator. In fact, he provided me a cell number to call or text him, which was helpful since I'm a busy business owner. Although I ended up spending more than what was advertised in the initial package, I'm satisfied with my final product.

28 February 2020
Unprompted review
Rated 5 out of 5 stars

best website company!

Steven Clark was so helpful and accommodating! I’m very happy with his assistance in my endeavor and he was very patient. Simply put thank you!

28 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Marina,

Thank you so much!!! We really appreciate it :)

Thanks and regards
Team Design Eminent

Rated 4 out of 5 stars

Even though my project is not completed…

Even though my project is not completed yet, but they work with patience and get the job done.
Very friendly and supportive staff.
I will update my review after completion of my website. So far I am happy with this company.

25 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Bahram,

Thank you so much for your positive feedback .we are looking forward to serving you in future again.

Thanks and regards
Team Design Eminent

Rated 5 out of 5 stars

Design Eminent is a top notch company…

Design Eminent is a top notch company that provides a thorough and quality experience during the entire process. Daniel McKay provided quality feedback and hit every deliverable well before expected. I would recommend them at all levels for anyone looking for stellar work . Rachel and Danny I commend you also for quality customer service. Great job overall.

25 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Godfrey,

Thank you for leaving such a nice review. We are glad that you loved our services. We really appreciate it.

Thanks and regards
Team Design Eminent

Rated 5 out of 5 stars

Great sevice the did the proyect fast.

Great sevice the did the proyect a fast speed ,very please with they work and I highly recommend also special thanks to Daniel McKay,Rachel And Danny great people who lead me to the process with amazing results .

18 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Cruz,

Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time again.

Thanks and regards
Team Design Eminent.

Rated 3 out of 5 stars

There logo design I requested came out…

There logo design I requested came out great mine was fairly simple as I had already made a rough sketch of what I wanted and all they had to do was make it professional which they did a great job at. Now the bad is at every turn in this process they tried to up sale me and I had to tell them multiple times that I was not interested and just wanted the Logo package that I had paid for, it took me getting angry with them before they finally let it alone and did what I wanted. After the delivery they have been not stop calling me wanting me to leave them a review I told them that I would at one point when things slowed down a bit for work and they told me well that wasn't going to work for them....I was like what?? are you serious? I paid you to do a job which you did and now your telling me how I should spend my time?? I finally blocked their number on my phone because I was tired of them calling twice a day.

So to sum it up I love the work they did but they are super pushy and if I ever need a logo update or other services I will spend the extra money to go local and not have to deal with the consistent try to up sale and phone calls everyday.

11 February 2020
Unprompted review
Rated 5 out of 5 stars

I am giving this 5 star because i have…

I am giving this 5 star because i have been working with Daniel McKay for a while now and his very kind, understanding and helpful toward my worries and concerns. The prices I was offered later on for the hosting was also reasonable for me. I love working with him his amazing.

11 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi quinta,

Thank you so much for your honest review. We are looking forward to serving you in future :)
Regards,
Team Design Eminent

Rated 5 out of 5 stars

Great Customer Service

Sarah has been great to work with!!! She is prompt to respond and has excellent customer service!! I’ve worked with her in the past and will most definitely work with her again if I am ever in need of a logo!

10 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Thank you so much !!!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon.

Regards'
Team Design Eminent

Rated 5 out of 5 stars

Fantastic job!

Fantastic job!
Real easy to work and get the job done!

8 February 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Aldo,
Thank you so much for your positive feedback .we are looking forward to serving you in future.

Regards'
Team Design Eminent.

Rated 4 out of 5 stars

Designing a logo is not so simple

Designing a logo is not a simple process. It requires back and forth and multiple ideas. It was a jerky start, we had to work through communication issues but in the end we got the logo we were after. The process worked and we are happy. Value is good.
They have a persistent sales force. They get a little pushy with up-selling but I don’t fault them for that. Just be warned that you need to know what you want.

7 February 2020
Unprompted review
Rated 4 out of 5 stars

Good, Not Great

The design team was very helpful and prompt with communication. Every detail of my design requests were included and they went above and beyond providing samples.

However, the sales teams were hyper agressive and the fee structure is far from transparent. There was a serious lack in open communication about what I, as the customer, truly wanted and expected.

31 January 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Ken,

Thank you for your feedback, we always read them and try to improve ourselves. We appreciate your suggestions and review.

Thanks and Regards
Team Design Eminent.

Rated 5 out of 5 stars

The website came out great.

9 January 2020
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Brian,

Thank you so much for your honest review. We are looking forward to serving you in future :)

Thanks and Regards
Team Design Eminent

Rated 1 out of 5 stars

RUN FROM THESE SCAMMERS NOT TRUSTWORTHY

I wrote a review of this company in the beginning and i was ok with the service and didn't take note of others but it's true they are scammers paid them for the work and now they took down my site and holding for ransom so to say, said I got an infected site and a whole bunch of lies that I had confirmed by a real tech guy...SO KEEP AWAY FROM THIS COMPANY THEY WILL SCAM YOU AND FOR THE MOST PART THERE RUDE .. DONT SPEND A DIME WITH THEM I AM REQUESTING A FULL REFUND AND GOING TO THE FCC AND ATTORNEY GENERAL WITH THIS IF I DONT GET MY MONEY OR WEB FILES

8 January 2020
Unprompted review
Rated 2 out of 5 stars

Unexpected Fees

I bought a logo from these guys, the Quality is good, but i am not happy about spending an extra $500 after buying a $45 package.
I did agree to getting a copyright on the logo, which with both US and Canadian fees applied, would have been around $120 plus maybe a service fee. I recommend you do research before buying from any company.

21 December 2019
Unprompted review
Rated 5 out of 5 stars

Been working with Jay Barry. FIVE STARS!!!

Been working with Jay Barry while my primary contact was out on vacation.

Jay has been extremely helpful and has gone out of his way to be available during the initial launch process of my new website.

Once again it is without reservation that I recommend this company for one's website needs.

I am now looking forward to the next step where SEO components will be added to the effort.

Jay Barry and Ally Shaw have been critical elements in making this project successful.

19 December 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Dr Roth,

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Thanks and Regards
Team Design Eminent.

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