I was the customer from Hell. I placed an order and then put it on hold because I thought I may need to order more items. It took me weeks to work out what I wanted, during which Graham and the team w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered several parts from 911designs.com and, while waiting on delivery, part of my order was on hold because some items weren't ready to ship yet. I called their customer service and they were ext... See more
Company replied
I was desperate for a replacement ignition switch for my boxster, Design911 were able to dispatch a new part immediately on Friday for delivery on Saturday. I was then able to fit the part in time for... See more
Company replied
I can't recommend Design911 enough. They have been almost the sole supplier for my 911 renovation. Amazing stock list, and going further by offering alternative to OE parts. For some, the idea of us... See more
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Company details
- Auto Parts Store
- Auto Body Parts Supplier
- Auto Machine Shop
- Car Accessories Store
- Car Equipment Accessories Store
Written by the company
Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.
Contact info
51 Tallon Road, Brentwood,, CM13 1TG, Essex, United Kingdom
- +44(0) 208 5008811
- sales@design911.com
- www.design911.com
4.7
Excellent
20K reviews
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Very easy to deal with
Very easy to deal with. Great delivery service. Will definitely use again.
22 June 2026
Reply from Design911
Hi Rod,
Thank you for your review. We're pleased to hear that you found us easy to deal with and were happy with our delivery service. We appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Reply from Design911
Hi Sam,
Thank you for your review. We're delighted to hear that you were pleased with the quality of the parts and our super-fast delivery. We appreciate your support and hope to assist you again soon.
- the Design911 team!
Reply from Design911
Hi Peter,
Thank you for your kind feedback. We're pleased to hear that we had the parts you needed in stock and that you were happy with the service you received. We appreciate your continued support and look forward to helping you again in the future.
- the Design911 team!
All good..WhatsApp service to be improved
Excellent service, I didn't give 5 stars just because the enquiry channel thorough WhatsApp never responds while could be very helpful. Getting a response can speed up the placement of an order if the client has his eventual doubts on the spare part cleared avoiding to double searches on the web crosschecking the infos
19 June 2026
Reply from Design911
Thank you for your thoughtful review and constructive feedback.
We're delighted to hear that you were pleased with our overall service. We do, however, apologise for your experience with our WhatsApp enquiry service. We completely agree that quick responses to technical questions can make the ordering process much easier and help customers purchase the correct parts with confidence.
Your comments are greatly appreciated and will be shared with the relevant team as we continue to improve our response times and customer support across all channels.
Thank you for your support, and we look forward to providing you with an even better experience next time.
- the Design911 team!
Reply from Design911
Hi Petar,
Thank you for your review. We're delighted to hear that you were happy with our communication and that the parts were exactly what you needed. We appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Refreshing to be able to call and speak…
Refreshing to be able to call and speak to a knowledgeable and helpful individual. He knew his stuff, and the part was here within a couple of days.
19 June 2026
Reply from Design911
Thank you for your wonderful feedback. We're delighted to hear that our team's knowledge and helpful advice made such a positive impression, and that your part arrived within a couple of days. Providing expert support alongside fast delivery is exactly what we aim for. We appreciate your support and look forward to helping you again in the future.
- the Design911 team!
Well organised delivery
18 June 2026
Reply from Design911
Hi Michael,
Thank you for your review. We're delighted to hear that you were happy with the organisation of your delivery. We appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Reply from Design911
Hi Roman,
Thank you for your fantastic review. We're pleased to hear that everything went well and that you were happy with our fast shipping. We really appreciate the five-star rating and look forward to serving you again.
- the Design911 team!
Excellent service and fast delivery
18 June 2026
Reply from Design911
Hi Ibrahim,
Thank you for your kind feedback. We're delighted to hear that you were happy with both our service and fast delivery. We appreciate your support and hope to assist you again in the future.
- the Design911 team!
I always use your company for my Boxter…
I always use your company for my Boxter bits and you are efficient, speedy and even rang me to check on my address to make sure my delivery arrived safely. I would recommend you to any customer needing parts for their Porche.
16 June 2026
Reply from Design911
Hi Debbie,
Thank you for your wonderful review and for your continued loyalty. We're delighted to hear that you've consistently found our service efficient and that our team could help by confirming your delivery address to ensure your order arrived safely. Your recommendation means a great deal to us, and we look forward to helping you with your Boxster for many years to come.
- the Design911 team!
Super fast response to any request
Super fast response to any request. Shipping was on time and fast. Will use again.
17 June 2026
Reply from Design911
Hi Rok,
Thank you for your fantastic feedback. We're pleased to hear that our team responded quickly to your enquiries and that your order arrived on time. We appreciate your support and look forward to serving you again in the future.
- the Design911 team!
These peope actually care about the…
These peope actually care about the right attitude and service.
10 June 2026
Reply from Design911
Thank you for your kind words. We're delighted to hear that our commitment to customer service made such a positive impression. Providing the right support and care for our customers is always our priority, and we truly appreciate your feedback.
- the Design911 team!
Exactly the parts I needed at a fair…
Exactly the parts I needed at a fair price, didn't mind the wait, got regular updates.
17 June 2026
Reply from Design911
Hi Richard,
Thank you for your review. We're pleased to hear that you found the parts you needed at a fair price and that our regular updates kept you informed while you waited. We appreciate your patience and look forward to helping you again in the future.
- the Design911 team!
Trouble free purchase
Trouble free purchase
Order as described as was delivery
Will use again
29 April 2026
Reply from Design911
Hi Jaxon,
Thank you for your review. We're delighted to hear that your purchase was straightforward and that your order arrived exactly as described. We appreciate your support and look forward to assisting you again soon.
- the Design911 team!
Good service
10 June 2026
Reply from Design911
Thank you for your review!
We're delighted to hear that you were happy with our service. We really appreciate your support and look forward to helping you again in the future.
- the Design911 team!
Reply from Design911
Hi Jan,
Thank you for your review. We're pleased to hear that your order arrived even faster than expected. We appreciate your support and hope to serve you again in the future.
- the Design911 team!
Wonderful and adaptive service
Wonderful and adaptive service. I completed an order and was able to add other items before shipment. The team is so cooperative in such changes. The items revived were in good original condition. Highly recommended.
10 June 2026
Reply from Design911
Thank you for your fantastic review. We're delighted to hear that our team was able to accommodate changes to your order before dispatch and that everything arrived in excellent condition. We always aim to be as flexible and helpful as possible, so your recommendation means a great deal to us. We look forward to assisting you again in the future.
- the Design911 team!
Reply from Design911
Thank you for your review! We're delighted to hear that you found our service professional and your delivery fast. We appreciate your support and look forward to helping you again in the future.
- the Design911 team!
Reply from Design911
Thank you for your great review! We're pleased to hear that everything arrived as described, at a good price, and even earlier than expected. Thank you for choosing Design911, and we look forward to assisting you again soon.
- the Design911 team!
Competitive price and nice staff
Overall happy with the service but would like a little more communication. Some items were delayed and didn’t hear anything. I phoned 2 weeks later to find out what was happening. Got the parts eventually.
16 June 2026
Reply from Design911
Thank you for your review and for your honest feedback.
We're pleased to hear that you were happy with our pricing and found our staff helpful. However, we do apologise for the lack of communication regarding the delayed items. We completely understand that you shouldn't have had to chase us for an update after waiting two weeks.
Your comments are appreciated and will be shared with the team, as keeping customers informed about delays is an area where we are always looking to improve.
We're glad that you eventually received your parts and thank you for your patience and continued support. We hope to provide an even better experience next time.
- the Design911 team!
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