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Desertcart Reviews 

13,382
•
TrustScore 4.5 out of 5

4.7

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Evaluating 3,859 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is exceptionally helpful, kind, and remarkably quick to resolve various issues. People also appreciate the smooth ordering process, fast delivery times, and the deeply attentive assistance provided throughout their transactions. Though some customers experienced significant delivery delays and faced ongoing difficulties in receiving their complete orders on time. A few reviewers also noted receiving incorrect items, faulty products, or encountering unexpected membership charges during the checkout process. These individuals sometimes found the support frustrating when attempting to resolve these specific product-related problems.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as helpful and... See more

Service

Customers consistently note positive experiences with service, highlighting professional assistance and... See more

Product

Customers had ambiguous experiences with product, reflecting a distinct split in satisfaction. Many reviewers... See more

Order

Clients share positive opinions on order, highlighting smooth and professional purchasing experiences from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered from Desert Cart Australia. Thinking that what I ordered online is OK for import to Australia. My order was refused entry at border control and customs. Monika worked with me on this iss... See more

Rated 5 out of 5 stars

Allen was great and ensured that everything got here and went smoothly. Great customer service and fast delivery.

Rated 5 out of 5 stars

Excellent product base and strong customer care officers. I met Allen a customer care officer. Very carefully and a great supervisor of my products. I am very happy to purchase the products at minimu... See more

Rated 5 out of 5 stars

Syed called me personally, and I really appreciate the human touch in this whole transaction. Thanks Desertcart!

Company details

  1. Online Marketplace

Written by the company

Hi, Desertcart is not about us, it’s about you. Desertcart strives to provide you the best online shopping experience in the MENA Region. We bring you the largest variety of products from around the world insured and at affordable prices. We hope you enjoy using our site, and thank you for preferring Desertcart.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(13,382)

3,790 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

This is the best medicine for asthma i…

This is the best medicine for asthma i was suffering from my childhood very badly suffered by asthma around fifteen years this medicine proscribed by Dr Ali kumblai from mangaloure unit hospital that was a life changing moment of me.now i am in 33

31 July 2026
Unprompted review

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