Desenio Reviews 10,460

Claims page doesn't let you send the claim. My wife got home to find a squashed open ended package that was left out in the soaking wet and damaged all the posters inside. I understand this is most likely the delivery companies fault but none the less I really struggle to understand why people use evri as a delivery company.

Just recently bought plakater from Desenio.. Some colors were ok and the rest is like dull and it look like it is almost out of ink when in the illustration picture, the color (black to be specific should be like bright). It turned out to be like a photocopy 😬 They told me that they will deduct an amount from me
as fee to return it but it's not my fault that they sell different from website versus the actual lols. They should probably indicate in the caption that colors are faded or dull in actual.

I placed an order multiple times, but none of them went through. I also sent emails, which they didn’t respond to. After that, I called them. They apologized and refunded my money, but if I hadn’t called, I would never have received anything.

When there is an issue with the poster and I give it back, I have to pay for the delivery back. That is a bit unnecessary, I am not asking for a refund. Just asking another size of the poster because of an issue with the frame I have. Now I just order to complete the look out of 2. Would have easily fallen in love with the brand. But nope. Also weird that I have to sign AND PRINT a document while returning an item, also unnecessary.

An extensive variety of art to choose from,an easy and strait forward procedure to order and pay.👍😀

I bought posters from Desenio for my classroom and home: excellent quality, vibrant colors on durable paper. Fast delivery, Quick shipping to Sicily, perfect packaging, easy site for custom galleries. Great prices with promos, ideal for teachers. 5 stars!

Great quality prints and fast delivery. Everything arrived well packaged and looks beautiful on my wall. Very happy with my order!

I like the style that the brand offers. It fits perfectly under my interior. If you want to decorate your home for the holidays, you will certainly find posters for any mood

Absolutely love desenio - constantly updating their prints and the quality is great (even the frames are well worth the price!) and never had an issue with them. Very quick delivery too.

Very high-quality and elegant products. Everything was exactly as expected. Correct and professional service. Extremely satisfied

I’m really impressed with Desenio prints. The quality is excellent, with crisp details and colours that look even better in person than online. There’s a great variety of styles to choose from, whether you’re into minimal, modern, or more artistic designs, making it easy to find something that suits your space. Delivery was smooth, the prints were well packaged, and they instantly elevated the look of my walls. A lovely, effortless way to refresh a room.

I had a really positive experience with Desenio. What stood out to me most was how easy it was to find prints that actually fit my style — there’s a great mix of modern, minimalist, and timeless designs, so it didn’t feel overwhelming. The website made it simple to visualize how different prints would work together, which helped a lot when creating a small gallery wall.

When the prints arrived, I was genuinely impressed by the quality. The paper feels thick and high-end, and the colors look clean and true to what was shown online. Once framed and hung, they instantly made my space feel more put-together and intentional. I’ve had several people comment on how stylish and cohesive the wall looks, which says a lot.

What I also love is how often Desenio updates their collections — it makes it easy to refresh your home decor without completely redecorating. Overall, the prints look beautiful in my home, feel well made, and were definitely worth it. I’d happily order again.

I really love every print I’ve had from Desenio. The frames are sleek and finish them off perfect. Always had fast delivery, would 100% recommend

I ordered a poster from Desenio recently, and the whole process was pretty smooth. The print itself looks exactly like on the website — good quality and nice colors. It arrived well-packed, and I didn’t have any issues with damage or creases.

The only small downside was that the delivery took a bit longer than expected, but nothing too dramatic. Overall, I’m happy with my purchase and the poster looks great in my apartment.

Would order again, but I hope shipping is a bit faster next time.

Desenio is truly a gem for anyone looking to elevate their home décor. Their wide selection of prints and frames makes it easy to find artwork that perfectly matches your style. The quality of the prints is excellent, with vibrant colors and crisp details that look even better in person. Ordering is simple, delivery is reliable, and everything arrives beautifully packaged. I especially appreciate how affordable their pieces are compared to other art retailers, making it possible to create a stylish gallery wall without breaking the bank. Overall, Desenio combines modern design, great quality, and fantastic value — highly recommended!

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Why This Review Works
- Highlights strengths: Wide selection, quality prints, affordability.
- Mentions customer experience: Easy ordering, reliable delivery, good packaging.
- Adds emotional appeal: “Elevate your home décor” and “stylish gallery wall” resonate with design-conscious buyers.

What Others Say About Desenio
- Customers rate Desenio 4.4 out of 5 stars based on over 108,000 reviews, praising the variety and quality of prints.
- Apartment Therapy calls it a “wall art gold mine,” noting how Desenio transformed a dull entryway into a stylish space.
- On Trustpilot, Desenio has thousands of reviews with many highlighting excellent service and beautiful prints, though some mention occasional shipping delays.

I've been using Desenio for a year now and absolutely love the items they do. My entire house is filled with their prints, cushions and trays.

Do not buy no pictures from the picture station!!!
They assss!!!
£30 pound main coulda got a 3.5

An employee at Desenio’s Swedish customer service gave me poor information and communication, which caused me to lose a workday and 160 euros. Afterwards, the employee lied to me via email and provided false information to cover up her mistake. I do not appreciate being lied to, so I contacted Desenio and filed a complaint. Desenio’s management of Customer Service responded to me, but instead of apologizing, they defended the course of events and refused further contact.
I explained that it would be easy for the employee to prove she hadn’t lied by simply forwarding the message she claimed she had sent, but management refused to give an answer or provide any evidence that her colleague was telling the truth.
I posted a complaint about this incident on Desenio’s Instagram (stating that Desenio’s employees lie to job seekers and customers), but instead of receiving an apology, I was blocked from the company’s Instagram. I have never before been blocked by a COMPANY for submitting a customer complaint, especially when the complaint is about their staff lying. One would think that the person who lied should be reprimanded, but instead, Desenio chose to punish me.
After this experience, it is clear that Desenio shamelessly lies and manipulates in their communication, and then silences complaints by blocking innocent people. The person responsible for Desenio’s Instagram doesn’t even understand basic customer service, and thanks to them, Desenio has now lost me, my entire family, and all my acquaintances and friends as customers.

This is quite possibly the WORST customer service I have ever encountered, and I'm 56 so I've had plenty of experiences. I ordered three canvases a week ago. The site, and my order, said delivery would be between 5 and 8 days. We're now on 8 days and Desenio has repeatedly failed - and at this point I would say refused - to tell me where these paintings are and when they will be delivered. DHL says the tracking number they provided doesn't exist. Furthermore, I have sent them 10 emails explaining these issues and asking them to find out when these paintings will be delivered and they keep giving me generic speculative responses rather than investigating the problem and helping me. To make matters worse, they "offer" customer service telephone numbers that don't work. When you call, the message simply says they cannot take the call that day. This has happened for 5 days now. This company is HORRIBLE. Do not waste your time or money. We are leaving the country next week, and now, I have no idea if these paintings will even arrive before we are gone.