Great service, ordered from Ireland so delivery took about a week but that’s to be expected. Great communication about status of order. Could not find the runners I wanted anywhere else so was delight... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My first time using them. Yes excellent range of products and the best price too, but on top of that the communication at every stage of the process was so clear and the product arrived 2 days later,... See more
Easy to navigate, good selection. However, the first time I ordered, the delivery was delayed by a week and I only got an update after contacting customer service. And they simply canceled the order s... See more
Company replied
★★★★★ Really happy with my order. I placed it late at night, it was processed the next morning, and the package arrived the following afternoon, so the delivery was genuinely very fast. Ever... See more
Company details
- Sporting Goods Store
- Activewear Store
- Bicycle Store
- Bike Accessories Store
- Outdoor Sports Store
- Running Store
Written by the company
Deporvillage es la tienda online de deportes líder especializada en ciclismo, running y outdoor. Contamos con un amplio catálogo de productos de las marcas más punteras del mercado, seleccionados por expertos para deportistas exigentes. Nuestro compromiso es ofrecerte el mejor material técnico con una experiencia de compra rápida, eficiente y diseñada para ayudarte a alcanzar tus próximas metas
Contact info
c/ Les Tines 32, PI El Grau, 08272, St Fruitós de Bages, Spain
- www.deporvillage.com
4.4
Excellent
474K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WARNING DO NOT SHOP HERE!
WARNING! SCAM NOT SERIOUS COMPANY! PAID FOR RETURN BUT NO ANSWERS AND NO MONEY BACK!
10 September 2026
Unprompted review
Reply from Deporvillage
Hi,
We have sent you an email regarding your case. We are working to resolve it as soon as possible.
We apologise for any inconvenience this may have caused.
Best regards,
The Deporvillage team
Good but can be unreliable
Easy to navigate, good selection. However, the first time I ordered, the delivery was delayed by a week and I only got an update after contacting customer service. And they simply canceled the order saying it got lost and there's no replacement in stock. I expected some form of compensation for the delay and cancelation. I then found on their website that it was in fact on stock and ordered again. This time I got it in time.
9 September 2026
Reply from Deporvillage
Hello,
We have forwarded your comments to the relevant department in order to improve our service and offer you the best possible shopping experience. Thank you for your cooperation.
Best regards,
Your Deporvillage team
Shocking service
Didn’t reply to my questions about the parcel being late
Just said it was in the hands of the courier
3 weeks to arrive when I was told 4 days
Then the shoes turned up the wrong colour
Wouldn’t recommend at all
Poor service poor delivery !!!
10 September 2026
Unprompted review
Reply from Deporvillage
Hello,
We're sorry to hear you've experienced an issue. We'd like to help you straight away, so if you could provide us with your order number, we'll review your case as soon as possible.
Thank you for your patience and trust.
Kind regards,
Store and trainers great - delivery poor
Happy with the product and price, however paid £8.99 for next day shipping and it took 5 days so not worth paying the extra for a faster delivery
1 September 2026
Reply from Deporvillage
Hello,
We have forwarded your comments to the relevant department in order to improve our service and offer you the best possible shopping experience. Thank you for your cooperation.
Best regards,
Your Deporvillage team
THE BEST BUY ONLINE FOR ALLSHOES THAT…
THE BEST BUY ONLINE FOR ALLSHOES THAT WE LIKE.
9 September 2026
Osprey backpack.
Item arrived on time. Fully satisfied with the purchase. Customer service was excellent.
Definitely buying from this website.
9 September 2026
Return process & refund was very bad.
Delivery was absolutely fine. Return process was awful. Courier collected & heard nothing for 2 weeks. Contacted their customer service via email (only). Eventually informed package location under investigation. Took a further month before refund issued. Not really acceptable on any level. Have used them before & all good but returning(to Spain)was a really bad experience.
19 June 2026
Reply from Deporvillage
Hello,
We have forwarded your comments to the relevant department in order to improve our service and offer you the best possible shopping experience. Thank you for your cooperation.
Best regards,
Your Deporvillage team
Quick response and support
9 September 2026
Nice item at a very competitive price
Nice item at a very competitive price, seamless ordering process; delivery took some days from France to Germany, which is fully OK.
9 September 2026
Over a month and still no refund
I ordered three pairs of shoes on July 15. I tried them all on at home and none were the right size. Completely ok. So I returned all three on July 25. It is now into September and still I have not recieved a refund. I have tried to get through on the chat and sent multiple emails, all with no response. I am going to be forced to pursue some other legal action if I can not get through to someone to resolve this. Please can someone get in touch with me
9 September 2026
Unprompted review
Reply from Deporvillage
Hi,
We have sent you an email regarding your case. We are working to resolve it as soon as possible.
We apologise for any inconvenience this may have caused.
Best regards,
Your Deporvillage team
Very good online store
Everything went well. The service was fast and the item arrived really quickly and well packaged. The website was easy to use
2 September 2026
Shop didn’t provide invoice
Shop didn’t provide invoice. Nobody answer to ma email. First and last time I buy something here!
5 September 2026
Reply from Deporvillage
Hi,
One of our agents has contacted you by email to provide a response. Your case will be handled via email.
Thank you for your patience.
Best regards,
Your Deporvillage team
Reply from Deporvillage
Hi,
We have forwarded your comments to the relevant department to continue working on improving the shopping experience for our customers. Thank you for your cooperation.
Best regards,
The Deporvillage team
Fast
Fast, fair price and good choice of items.
First purchase with you, will be not the last.
8 September 2026
Excellent price and product
Good price and prompt delivery of a product that seems to be out of stock everywhere in the UK.
And at a lower price than the UK even including postage.
8 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.