Denelli Italia Reviews 

694
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the staff is exceptionally knowledgeable, patient, and provides wonderful guidance during showroom visits and purchases. People are genuinely thrilled with the stunning modern designs, comfort, and premium high quality of the furniture pieces. However, some people mentioned that delivery times can occasionally be quite slow or experience noticeable delays. Despite these occasional waiting periods, shoppers remain very happy with the beautiful items they ultimately receive and set up in their homes. Buyers consistently appreciate the professional assistance and recommend visiting the displays to find perfect custom furniture.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the furniture as beautifully made,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the craftsmanship and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Service

Clients share positive opinions on service, highlighting helpful staff and professional delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding service from this Company. We received our tables and they are great quality. Excellent service from ordering right through to checking delivery to them being delivered. The delivery dr... See more

Company replied

Rated 5 out of 5 stars

Met by Vishal when we arrived at showroom. Very friendly and knowledgeable. Took time explaining various options and finally sorted out a great price once we decided on what we wanted. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

I was unaware of certain things therefore had queries - the owner was kind enough to patiently tell me about various options. He seems very passionate about what he does and excels in this area as he... See more

Company replied

Rated 5 out of 5 stars

Superb service. Denelli has shown professionalism throughout our journey: helpful in answering our queries prior to placing the order, updating us regularly on the state of the order and providing us... See more

Company replied


Company details

  1. Furniture Store
  2. Sofa Store

Written by the company

For over 20 years, Denelli Italia has been helping customers create beautiful homes with premium furniture that combines exceptional craftsmanship, timeless design, and lasting comfort. We specialise in Italian-inspired sofas, dining furniture, bedroom furniture, and contemporary home furnishings, working with trusted European manufacturers who share our commitment to quality. Our collections feature luxurious Italian leathers, premium fabrics, solid hardwood frames, and carefully selected materials designed to provide years of enjoyment. Many of our furniture pieces are made to order, giving customers the freedom to choose from an extensive selection of colours, materials, and finishes to create furniture that perfectly suits their home and lifestyle. Our experienced team is passionate about delivering outstanding customer service from the moment you begin your search through to delivery and aftercare. We pride ourselves on offering honest advice, expert product knowledge, and a personal service that has earned the trust of thousands of customers over the past two decades. Thank you for choosing Denelli Italia. Every review helps us continue improving our service and gives future customers confidence when investing in quality furniture for their home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

694 reviews

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No recent history of asking for reviews

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4.8

All reviews

(694)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

I have bought many items from Denelli…

I have bought many items from Denelli Italia and I am always satisfied with the products and services.
I have just purchased a Tomasella bedframe and a Sealy mattress from this vendor and I am very happy with the experience.
Highly recommend Denelli Italia, their products and the professionality
of the team.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly switched on from beginning to end!

From the time we ordered our bedroom suite we have received nothing but excellent and professional service from Denelli!

Our order was delivered but, unfortunately due to an error on my part when ordering, the actual bed slats would not fit up the stairs! After emailing Vishal in a total panic, I received a call immediately from him and a solution was found!

Not so often one gets attention such as this and we would highly recommend this company. The actual product is of fantastic quality and we would always use Denelli in the future!

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Vejay handled my purchase

Vejay handled my purchase, great guy. Nice communication and interpersonal skills.. good for business and for life in general.😃😎

The Sofa is great, serving the purpose just as anticipated. It literally can accommodate everyone at home. We all dive and lounge in it while watching TV.
I should add that it looks pretty solid, super heavy to move - good quality material, nicely finished.

Many thanks team.. kind regards.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Furniture

I recently purchased a sofa and dining table from Denelli Italia and I couldn’t be happier with the experience! Vejay and the team were welcoming, knowledgeable, and genuinely interested in helping me find the perfect pieces for my home.

Delivery was prompt and handled with care and everything was set up flawlessly and more importantly their after sales team are excellent.

If you’re looking for high-quality furniture paired with exceptional customer service, I highly recommend Denelli.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
I would highly recommend this company if you're looking to buy stylish furniture for your house.. they have fantastic range of sofas,dining room tables..
I had a great experience on Denelli ...I bought a sofa and it was delivered to my house on the same day...everyone was very helpful ,friendly ...Thank you Steve and the 2 delivery team who were very professional handaling the sofa with care!!!
I am so happy I discovered Denelli, I will go back to buy more staff for sure.
Great service, quality products...HIGHLY RECOMMENDED!!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, Happy customer

I recently purchased a sofa from Denelli Italia, and I couldn’t be happier with the entire experience. From the moment I placed my order, everything went smoothly. The delivery team handled everything professionally and with care.

The sofa itself exceeded my expectations. The quality is outstanding . It looks even better than in the showroom , and it fits beautifully with my living room decor.

Assembly was professionally handled by the delivery team. I’ve already received several compliments from guests about how stylish and modern it is.

If you’re on the fence about this sofa, don’t hesitate — it’s worth every penny. Great quality, great service, and an overall fantastic purchase.Thank you Denelli❤️❤️

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Corner Sofa

We were a bit daunted at the prospect of buying a sofa online but have been so impressed with the excellent guidance and service from Vishal. Nothing has been too much trouble from arranging a facetime call of the showroom to ensuring we had the fabrics to make the right choice. No pressure at all, just genuinely helpful throughout the process.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Vejay was very helpful and knowledgeable. He sourced a dining table for us and arranged for it to be made to our specifications. All furniture was delivered and assembled expertly with no fuss. Happy to recommend.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and advice from…

Great customer service and advice from Vejay which began on entry to the showroom. Ordering and payment were very easy and of course the stars of the show are the lovey sofas which arrived earlier than expected. Highly recommend.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

High quality sofas at an affordable price, with excellent service

We bought a sofa from Denelli 10 years ago and just replaced it with 2 new leather sofas, which we love. Veejay and his team are incredibly helpful, they really guide you on what to choose and are very open about the pro's and con's for each model. They give excellent customer service, updating us on the delivery times. In short, they offere oustanding value and quality with great customer service.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Stylish, Comfortable & Great Service – Denelli Delivers!

We couldn’t be happier with our new Cinnamon Boss sofa – stylish, comfortable, and exactly what we were after. After nearly a year of searching, we’re so glad we discovered Denelli.

The entire experience, from browsing online to delivery, was seamless. The delivery team were punctual, friendly, and made sure everything was perfectly set up.

We’d highly recommend visiting their Milton Keynes store – they have a fantastic range of sofas to suit all tastes, plus some stunning furniture pieces. Great service, quality products – highly recommended!

22 May 2025
Unprompted review
Rated 4 out of 5 stars

high quality sofa

Best sofa we have ever bought! Look and feels high earn. Even though there was a delay with the sofa arriving, it worth the wait considering it is being manufactured in Italy. The delivery company handled the sofa with care. Family and friends give compliment about our sofa, and my niece ordered one as she is buying a new home.
Special thanks to Vishal for making our experience great. We rate 4.7 out of 5

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Denelli are superb

Denelli are superb. Their furniture is high class and top end but still priced reasonably.

Vish gave us a great deal on a sofa and table and even stored the items for an extended period. Vish could not have been more accommodating or helpful. Simply a pleasure to do business with. Top marks

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service as…

Absolutely amazing customer service as usual. I have been buying furniture from Denelli for over 10 years. In fact my house looks like a miniature version of their warehouse. I have just taken delivery of 6 Saint dining room chairs which look stunning with our dining table also a Denelli purchase. Veejay really knows how to look after his customers and always gives good deals

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Great choice of sofas

Great choice of sofas - stylish and comfortable. Great company which is why we purchased sofas second time round. Delivery people were lovely too.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent sofas and service throughout!

We visited the MK showroom in January 2025 when it was in fact closed but Steve let me in and was patient, attentive and helpful. We then returned and ordered some living room sofas. The help, care and attention that I was given by Vish when buying the furniture and then in his aftercare was first class. The sofa have arrived. The delivery staff were respectful and efficient. The sofas are as beautiful as we hoped and of an excellent quality. I highly recommend Denelli for the product and service they provide.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

From going into the showroom in Milton…

From going into the showroom in Milton Keynes to delivery of our new sofa and dining table, Vejay and his team have been excellent. Good communication and extremely helpful.
Would definitely recommend and we are buying more furniture from them.

8 April 2025
Unprompted review

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