Delta Taxis Merseyside Reviews 227

So bad dive had no clue were he was going and was not nice at all. Don't use them

We have been using delta taxies for few years, they seem to be hit and miss, they are unreliable, they have a booking system which is pointless, and are good at telling Porkies, why if i book a taxi 24 hours in advance, the why is it difficult for them to have a taxi available for the booking? It's just a system that doesn't work, delta need to get the system sorted. I'm so bloody annoyed that they constantly let their customers down , time after time.ehx is it so difficult for your taxi that you booked 24hours in advance not arrive at that time to pick you up? Some one needs a proverbial boot up the backside, they really do! No more delta taxis for us , can't deal with the stress and fibs, and the attitude of some of the switch operates, and rude couldn't care less if I'm late, taxi drivers, I'm not saying all delta staff and drivers have awful attitudes, just a minority, who don't do the firm any favours.

I use to love delta but then drivers became rude locking you in when they would try and over price you. Then to top it off recently I ordered a taxi twice over app and payed by card when I finished shopping I rang up delta paid cash and got a notification through my phone saying my card been charged so I rang them and they blamed my bank. There charge your card what ever they want and even worse you can't remove your card.
These taxis need a complaint putting in through the council.

An absolute danger to society. I’ve had SEVERAL Delta taxis crash into me. I’ve had countless near crashes with Delta’s. I’ve witnessed other people’s crashes with Delta’s, I’ve witnessed hundreds of near crashes with Delta’s. They drive around the city like they own the place and like the law doesn’t apply to them, putting other drivers, passengers and pedestrians at risk. They have no regard for safety and I genuinely worry for the people who use their services, and for the other drivers these imbeciles encounter. NEVER EVER EVER BOOK WITH DELTA YOU WILL BE PUTTING YOUR SAFETY AT RISK!!!!! THERE ARE SO MANY OTHER TAXI COMPANIES IN THE CITY WHO DRIVE CAREFULLY WHO DESERVE YOUR CUSTOM.

Booked a taxi to come back home from my sons after a party. I have done this journey several times and the fare is always under £15. The driver wanted me to pay him £34. He must of thought he had a right to rip me off because I was drunk. I told him know way was he getting £34. I agreed to pay him £17 and that was more than it usually was. He agreed and l payed with contactless. I have checked my bank this morning and the thief of a driver had stolen £23. This is not the first time Delta drivers have tipped me off after a night out. I have used Delta taxis all my adult life but that the lot for me. I would never use them again.
BE WARNED. YOU WILL GET RIPPED OFF IF YOU HIRE A DELTA TAXI.

I booked way ahead for my time and they still couldn’t get me a taxi. What is the point of booking ahead?? No reasonable explanation as to why it was running late other than they couldn’t get me a taxi even though I called hours beforehand. I could have missed my hospital appointment. I called Alpha taxi, they told me how long they’ll be and they got there in time. I recommend Alpha 5 stars to them ⭐️⭐️⭐️⭐️⭐️ *Alpha*

I use a taxi sometimes for work and the drivers have been punctual and courteous, no complaints at all.

If I could give 0 stars I would. Wearing no mask, no windows down nor no evidence of care to COVID! Complained to where I had asked him to go as he just returned from that place. On the phone I asked for a card machine, in the car I was made go to a ATM and withdraw money as the guy had no cash to put petrol in his car!!! Sorry but as a taxi driver that is your resource to complete your job, having petrol!! Also charged double the amount of the usual fare. Whilst the driver was talking he was spitting everywhere and there was no protection for myself! I felt very on edge and vulnerable as he had made it aware his car would stop if it had no petrol! The man was very unprofessional in my opinion and I will never use the company again!! Use UBER for a better, professional and clean service.

The most of the drivers are very stressed. That's why I think the management of this company is very bad.
Causes? The bosses probably have no experience. And perhaps that is why the leadership nepotism is the main culprit. For the management the money matter more than the drivers? This could be also a possible cause.
On the other hand, I don't understand why the drivers don't leave and work for other companies if they are so irritated and really such unpleasant behaviors.

ZERO stars....!!!!!
Driver pulled up, not wearing a mask. I asked them if they wore one & they basically laughed at me.
ZERO public safety awareness.
Will NEVER use Delta again & will tell anyone I know to avoid at all costs.

Who ever read this review, my advise is just avoid this taxi company. Use Alpha or Uber.
Rude driver, my gosh! You are just a taxi driver not a pilot.. why you're so arrogant. If you have a problem at home, leave it at home..don't vent your frustration on your customer.
This is not the first time I've experienced this situation.
AVOID this taxi company.. professionalism: Zero!

Knocked a dog over didn't stop
One of your driver's hit as little dog on the road in Norris green yesterday and did not stop.
This is disgusting
If they don't stop them if you think they are going to sanitise the cab or drive respectfully and follow rules then.you are mistaken.
Don't book this company

I booked my taxi early morning and accidentally cancelled delta being delta I though they would be ok as they have been good and cheap !! However a man rung me up stressing saying why I cancelled I explained by accident and he said u can’t order from here order somewhere else now I’m in a rush with only the money I had to get to work !!! No taxi does it this cheap !! Defiantly loosing my custom now so rude

Ordered a taxi for my friend at 11pm and we waited half an hour before calling them back to see where our taxi was, they said they didn't know and they put us on high priority and told us to ring back if it didn't come within 5 minutes, we waited 10 minutes and rang again asking where it was, the man said he didn't know and my friend asked how long it would be and he said he can't guarantee how long, the man hung up on us and was rude and wouldn't tell us his name, then after 40 to 50 minutes of waiting we rang again and asked where it was, one still hadn't been sent out and we ended up ordering from uber which only took a minute to find and only 3 minutes to arrive!!

Booked a taxi last night.
Was called 5 mins later to say he would arrive by the driver.
Stood at front door ,taxi slowed down as if looking for door number ,then drove off. Called the number he had phoned me on twice straight away,but declined to answer. (Rubbish service)

Great company, left mobile in taxi and driver dropped it off 1 hour later for free. Drivers courteous and helpful

Taxi drivers cant speak english, dont know where they are going, have you googling postcodes, drive the wrong way and still charge you extra, i was stood at the liver building watching my taxi drive in cirlces, when i asked why he was going round an round he said he couldnt find the postcode, the building is massive an all lite up, how could he not see it. Absolute joke of a firm

Just Been ripped off by delta taxis
(Freshfield to Crosby)

Always used them in the past so trusted them
Driver tried his luck and quoted outrageous price, yes we paid him because we are trusting people
Called delta after we got home to question the fare got fobbed off by an operater pretending she had problems with her laptop
I will never ever use delta taxis again no matter how desperate a situation I am In

What a shame, this used to be a good local taxi Firm

Charged twice on a fare by contactless said never went through so done chip and pin ,, by some romanian driving black ford focus , i best not bump into him

I pre-booked a taxi today about 3 hours before pick-up. The reason needing a taxi - I had major abdominal surgery 3 weeks ago and I’m not yet able to drive. I waited 20 minutes past my booked pick-up time and no taxi! I called Delta and was told there were no drivers in my area and they couldn’t give me a time when there would be! I cancelled the booking and walked to my destination...over a mile. Not happy at all. The point of pre-booking is to assure there IS a driver nearby and ready. Won’t use again...