DeepL Reviews 688

I REALLY LOVE DeepL and use it daily over a dozen times.
What I really very appreciate is the possibility to change languages.
I‘m from Switzerland and therefore speak Swiss-German as well as High-German but my ABSOLUTE FAVORITE LANGUAGE IS AMERICAN ENGLISH.
And usually I use DeepL to translate US-English into German and vice versa, but in between I also use DeepL to translate from German to Italian and vice versa.
The other thing that I absolutely love is that it even contains Slang-Expressions and phrases.
Awesome work, keep on going
Andrej

Great program to translate in many languages (I am using English, German, Polish and Italian). Easy to add to Microsoft applications. And the text polish function is better than orher programs especially for German and English.

DeepL is a brand, it's more than just a translator. Although I use the free version because the paid one is a bit pricey for me, I'm very satisfied with the experience. I like everything about it - it's convenient, fast, and reliable. If you need quality, this is the place to go. The limits are great, the service is superb, and the API is top-notch too.

I've been using deepl for 4-5 years at least, as a translator. At first, it seemed to offer superior quality to that of google and many other competitors, so worth subscribing for a fee. However, in the recent 2-3 years the quality has not improved at all - what's worse me and my colleagues have noticed that it has noticeably deteriorated lately, at least in our language pair (EN to LT). Plus the desktop app itself is very unstable (constant crashes, extremely long log-in time). I am cancelling at the end of subscription period

I use it on a daily basis as a valuable translator from/to Bulgarian and it is great for that purpose.

The best translation tool ever, very accurate and fast. Terrific translator to use!

This program really suited me and helped me a lot. I'm very happy. Many thanks to the team.

We paid for the service, but suddenly couldn't use it. There was no sign that we had paid for anything when signed in. When I tried to f7nd someone to contact, it was extremely difficult and no- one ever replied

DeepL provides key functionalities, it is user-friendly and the quality of translation is comparatively high.

Due to their faulty service I wasted my time and lost some of the features I have with the kind of the plan I pay every month.

API accident for first time user, no help or any good will to paying customers.

You really can’t recommend DeepL in good conscience anymore. It’s maybe fine for translating texts in general, but if you let DeepL translate something you actually intend to send, you have to be extremely careful. Sometimes DeepL just does whatever it wants and completely changes the meaning of sentences. Special characters (like the ones used in Markdown) get removed, and sometimes a “she” suddenly becomes a “he.” With personal texts, that’s downright dangerous. With more technical content it’s not as bad.
At this point, they can basically fade into irrelevance — ChatGPT and similar tools are way better for translation work and you can even control the tone. DeepL is a typical German product: it used to be great, but then they got lazy because counting investor money became more important.

I have good experiences with them. They even gave me a refund in a day when I had missed the Trial date by a day.

Good customer service.

It's painful. After all the hype, I had such hope. It crashes practically every time I use it. It does weird s**t like reversing b/w to w/b, while at the same time loosing the ability to switch from language a to language b. It's way beyond merely borderline unusable. And of course, complaining about it is a dead-end, an exercise in entirely predictable pointlessness...just the usual "lessons will be learned" b.s.

The translation fails all of the time. I don't know what's up but I tried a subscription and I almost always get an error that it couldn't translate this and that. I try to translate a website and only 5% get translated and all the rest is errors.

DeepL used to be good; now it's getting worse with every update:

- The Mac client is awful. CMD+C+C stops working after a few minutes.
- Client has to be restarted frequently.
- Glossary terms are ignored.
- Formal "you" is used when informal "you" is selected.
- Constant lags and outages.
- Inconsistencies.
- Literal translation of idioms.
- Awkward phrasings (like a teenager wrote the texts.)

Would not recommend.

I have paid for DeepL Pro. It crashed and cannot be used at all. I cancelled and then paid again and same problem reoccurs. Customer support is non-existent. Absolutely miserable quality as well as service. Avoid at all costs

I subscribed to a plan that includes documents, but now I’m blocked by an error message saying I’ve exceeded the character limit or something similar. Meanwhile, each document already has its own character limit. I’ve just canceled my plan.

Last month they added translation limits without first updating the plans page — for about a day I had no idea what was going on until they finally updated it. When I found out about the new 1-million-character limit for the $30 plan, I upgraded to the $60 plan. And now, today, October 22, 2025 — with the highest subscription tier — I’m once again getting limit warnings! Just 16 days after their ridiculous updates, there are problems again. I absolutely do not recommend DEEPL — this time I’m cancelling my subscription for good.

The limitation per months even when you pay is basically rubbish.
Their support is non existant.
Been trying to get my suscription cancelled and get a partial refund, they don’t answer mail at all.
This is litterally a scam.