Deep Blue Supplements Reviews 141

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Reasonable selection of supplements on offer. I'd like a joint care bundle option for men that ties in with daily multivitamin and testosterone booster

Rated 3 out of 5 stars

Good products and good delivery time but on the webside it said spend over £40 an recieve a free shaker or tablet pill box and i never recieved either. Yes their products are good and delivery is very... See more

Company replied

Rated 5 out of 5 stars

Ordered goods on Sunday night and they were delivered on Tuesday lunchtime. Update emails sent when order processed and despatched, and an estimated time of delivery given - wonderful customer servi... See more

Rated 5 out of 5 stars

When ever I order, the items are received when expected. Fully flexible on delivery address for when I'm in another offce and love the fact that I can bulk order and receive a discount based on t... See more

Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store

Information provided by various external sources

Protein and Sports Supplements - Hugely discounted Protein and Sports Supplements from Maximuscle, PhD Nutrition, Optimum Nutrition, BSN, CNP, Gaspari, Lonsdale, Met-Rx, Sci-MX, Reflex, SiS, USN and many more ONLY at Deep Blue Supplements!


Contact info

4.0

Great

TrustScore 4 out of 5

141 reviews

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Rated 2 out of 5 stars

Late delivery! And had to change Product due to no stock!

I Bought my item's 2 days ago making sure it was before 2 pm ! and paid for next day delivery. 2 Days on no products and had to change the flavor of my whey, due to them not having it in stock after i had already placed the order! not happy.On the other hand the website is very good and easy to use.

16 July 2010
Unprompted review
Rated 5 out of 5 stars

Met-Rx Supplement

First time uing DeepBlue, competitive prices with excellent customer service and A1 delivery. Will certainly use again. Steve J

14 July 2010
Unprompted review
Rated 1 out of 5 stars

Poor customer service, ill communicative and misleading

My original stocker of this product was also out of stock hence i tried deepblue, I ordered my item 2 weeks ago, deepblue did not state that it was out of stock on their website. had they stated it was also out of stock i wouldn't of used there service. The fact that they are unwilling to compensate me despite numerous complaints shows poor customer service and a poor view on the value of a customer. I'm not impressed.

1 July 2010
Unprompted review
Rated 5 out of 5 stars

Perfect Service

Ordering is quick and simple and the goods are with you in good time. Excellent information is giving to what supplements are best to achieve the goal your aiming for.

21 June 2010
Unprompted review
Rated 2 out of 5 stars

Previously very good service, not sure what happened here!

I have ordered from Deepblue a few times now and always found them to be very good.

I recently ordered some supplements and paid for next day delivery. The email confirmation came through with all the details of the order apparently correct apart from the link to the tracking website. When I placed my order I paid for DPD next day, the link I was given was for Royal Mail and when I clicked the link nothing happened. Thinking it was just an error I got home to find my parcel had been delivered by DHL!

That was ok I got the next day service I paid for even if I couldn't track it, however, when I got the item home I found it was not the flavour I had ordered despite the invoice being correct.

7 June 2010
Unprompted review
Rated 5 out of 5 stars

First class service

Very refreshing to find a website which is easy to use. I have used DeepBlue several times now and their service is first class. Delivery has always been on time. I would recomend them to anyone.

3 June 2010
Unprompted review
Rated 5 out of 5 stars

Excellent

First time using supplements. Rang up as I wasn't sure what to pick. Found the sales person extremely helpful. Can't wait to try product

3 June 2010
Unprompted review
Rated 4 out of 5 stars

Great =]

I have ordered off deepblue 4 times now and they always have come in the time they give you, I have only had one problem i ordered a shaker but it wasnt in stock after they took my money but they sent me one that cost more so its all good.

26 May 2010
Unprompted review
Rated 5 out of 5 stars

Quick and simple service

Although i haven't recieved my order yet i have just received an email saying it has been dispatched so now its more to do with royal mail than DeepBlue.
The website was easy to use, nice to look at and the confirmation emails were good. I'd definitely use this service again.
An option to checkout as a guest would be a nice touch so that you dont have to bother creating an account, just put in your details and then click order.
Cheers.

22 April 2010
Unprompted review
Rated 3 out of 5 stars

Delivery Issues

Order placed on Monday 22nd March and was meant to be delivered on the 23rd. Incomplete address details provided to the courier so it did not get delivered. Called courier to update details and give them a house number and re-delivery booked for 24th March. Unable to deliver on the 24th March due to updated delivery details from supplier (DBS). Delivery re-booked for 25th March... hopefully I will get it tomorrow.. Normally service is perfect, maybe a new courier service is needed.

24 March 2010
Unprompted review
Rated 2 out of 5 stars

slow delivery

not yet arrived, a bit slow on the delivery would expect 1st class postage if useing Royal Mail or to use a different courier.

3 March 2010
Unprompted review
Rated 5 out of 5 stars

Great service.

Deep Blue has a fantastic range of products all at very competitive prices which are hard to beat. Their website is easy to use and the ordering process is very simple to follow, all this combined with an excellent delivery service aswell. I would definitely advise others to use them.

28 January 2010
Unprompted review
Rated 5 out of 5 stars

Great company

Very reliable service, good prices and customer service is so much better than its rivals. I found deep blue when I was searching for a new supplier due to the poor customer service of one of these rivals. would recommend to eveyone

9 December 2009
Unprompted review
Rated 5 out of 5 stars

Quick , Honest

First time buyer with deep blue , they had what i wanted , at the price i wanted 2 pay and above all it turned up the next day when they said it would a huge plus 4 me ,,, makes them honest in my view ,, will oorder again

18 November 2009
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Great customer service. Called when they didn't have the stock I ordered and arranged an alternative, which they sent that day. Good prices too. Thanks.

25 September 2009
Unprompted review

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