Deep Blue Supplements Reviews 141

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Reasonable selection of supplements on offer. I'd like a joint care bundle option for men that ties in with daily multivitamin and testosterone booster

Rated 3 out of 5 stars

Good products and good delivery time but on the webside it said spend over £40 an recieve a free shaker or tablet pill box and i never recieved either. Yes their products are good and delivery is very... See more

Company replied

Rated 5 out of 5 stars

Ordered goods on Sunday night and they were delivered on Tuesday lunchtime. Update emails sent when order processed and despatched, and an estimated time of delivery given - wonderful customer servi... See more

Rated 5 out of 5 stars

When ever I order, the items are received when expected. Fully flexible on delivery address for when I'm in another offce and love the fact that I can bulk order and receive a discount based on t... See more

Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store

Information provided by various external sources

Protein and Sports Supplements - Hugely discounted Protein and Sports Supplements from Maximuscle, PhD Nutrition, Optimum Nutrition, BSN, CNP, Gaspari, Lonsdale, Met-Rx, Sci-MX, Reflex, SiS, USN and many more ONLY at Deep Blue Supplements!


Contact info

4.0

Great

TrustScore 4 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply Perfect service

I was looking for a decent stack and after checking a few websites and not being entirely happy with there offers I had a look at deep blue. They always seem to offer the best brands at cheap prices, free delivery only took 2 days to arrive, overall great company, would highly recommend!

16 January 2013
Unprompted review
Rated 5 out of 5 stars

superb

great to deal with fast efficient delivery, easy to order, very pleased with purchase

16 January 2013
Unprompted review
Rated 4 out of 5 stars

Friendly Staff, fast delivery and quality products

Due to a problem with their website I had to ring up to complete the order. The member of staff I spoke to was polite and friendly. My only complaint is that I didn't receive the free pill pot and shaker which would have been automatically added had it went through online, the staff member I spoke to said he'd include them but when the goods arrived they had not. Mistakes can happen though and all in all I'd recommend them and use them again in the future.

4 January 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Deep Blue Supplements. Flawless and delivered within couple of days. Will definitely use again. Hghly recommended.

4 January 2013
Unprompted review
Rated 5 out of 5 stars

Good service!

I have used various supplement sites over the last few years and Deep Blue are up there with the best. Delivery was quick (delivered within two days from ordering) and product was exactly what I ordered. Good competitive prices, definitely recommend.

18 December 2012
Unprompted review
Rated 5 out of 5 stars

Speedy Delivery - will use again

Ordered goods on Sunday night and they were delivered on Tuesday lunchtime. Update emails sent when order processed and despatched, and an estimated time of delivery given - wonderful customer service.
Great prices, speedy delivery and great customer service...what more could you ask for?!! Will definitely buy from you again.

17 December 2012
Unprompted review
Rated 5 out of 5 stars

This is a great company.

I bought from Deep Blue for the first time. I highly recommend them. Transaction very easy and they kept me informed from start to finish.

15 December 2012
Unprompted review
Rated 5 out of 5 stars

Shipped 2 hours after placing order

All said, I put an order in, pop out for a couple of hours, and come back to see that the package had already been shipped. Top service, have already used deepblue for fightwear and they're brilliant

14 November 2012
Unprompted review
Rated 3 out of 5 stars

Very good products and great delivery time.

Good products and good delivery time but on the webside it said spend over £40 an recieve a free shaker or tablet pill box and i never recieved either. Yes their products are good and delivery is very good but don't advertise free gifts on the site if the customer dosent recieve it. I also emailed deepbluesupplements abiut this matter but haven't had any replay. Thanks...

13 November 2012
Unprompted review
Deep Blue Supplements logo

Reply from Deep Blue Supplements

Hi,
Sorry about this if you would like to forward your address to us at info@deepbluedive.com i'll get them in the post for you. Sorry for any inconvenience.

Regards
Deep blue

Rated 5 out of 5 stars

Great service

Great products fast service friendly staff would recommend to anyone and do use deep blue for all your suppliment needs

7 November 2012
Unprompted review
Rated 1 out of 5 stars

The Worst

The worst customer service I have ever encountered in my entire life. I am still waiting to hear back about an order despite several emails to various destinations. Unbelievable. The very worst.

6 November 2012
Unprompted review
Deep Blue Supplements logo

Reply from Deep Blue Supplements

Hi,
We aim to respond to all e-mails with in an hour of receiving them if you can please supply details to me regarding your order to info@deepbluedive.com and i will look into this for you. And also if you can let me know which e-mail addresses you have sent e-mails to as we may not have received them. We are sorry for any inconvenience caused.

Regards
Chris
Deep Blue

Rated 2 out of 5 stars

Great prices, shame about the customer service

I ordered late on a 15th October and received confirmation of this later that evening. On the 16th I receive an email that tells me my order will be dispatched between 1-3 days, so I thought I would receive my order by the latest of 22nd October.

I phoned up on the 23rd October querying where the order was, and it finally transpires that they had ran out of one of the products ordered and were not expecting it in until the next day. But it was ok as they were going to get it in the next day and will dispatch the next day.

It actually dispatched 2 days later and my order was finally with me a full 11 days after I had placed my order.

I wouldn't have minded, but at no stage did anybody inform me that the order was going to be delayed or even offer an apology.

This isn't the first time this has happened to me either, I will seriously consider my options when making my next purchase.

3 November 2012
Unprompted review
Deep Blue Supplements logo

Reply from Deep Blue Supplements

Hi,
Very sorry about this you should of been notified immediately of any delay via e-mail when the order was placed if you would like to contact us we will offer you 10% off your next order. Sorry for any inconvenience caused.

Regards
Deep blue

Rated 5 out of 5 stars

reliable

definetly use this company again fast and reliable,and on time

30 October 2012
Unprompted review
Rated 3 out of 5 stars

Wrong Flavour

Got the supplements and everything and the delivery was great its just they called me up after i had ordered saying they brought the wrong flavour, most the time supplements have to be forced down our throat because of the taste and when buying this specific flavour because i like the taste, it was misleading. other than that, great company, good deals.

26 October 2012
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look