Mushfieka is a great consultant , and her help telephonically regarding the 3month break is much appreciated but still not 100% clear or understandable. Does the 3month break mean that after the... See more
Company replied
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Review summary
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Lendelwa was very helpful and assist in getting my matter resolved a quickly as possible. The problem I incurred was getting someone to help me after numerous calls and emails I finally got help from... See more
Company replied
Laaiqah Khan | Client Relationship Manager gave relevant information and feedback. She also made me at ease that things are going well with my profile
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Amazing service from Mushfieka who assisted me today, only 1 day after sending through documents for a payment break. She was extremely helpful with all questions I had. She also explained what need... See more
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Company details
Written by the company
DebtBusters is South Africa's most awarded debt solutions provider, having guided over a million South Africans onto their debt-free path. We offer debt management solutions, personalised plans and unwavering support to help you regain financial control.
Contact info
4th floor Mutual Park, Jan Smuts Drive Pinelands , 7405, Cape Town, South Africa
- 0869990606
- info@debtbusters.co.za
- www.debtbusters.co.za
4.1
Great
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The consultant was very helpful and…
The consultant was very helpful and understanding and was able to assist me with ease.
21 July 2026
Reply from DebtBusters
Dear Don,
Thank you for taking the time to share your experience with us. We are pleased to hear that you found our consultant to be helpful and understanding during your interaction. Your satisfaction is important to us, and we strive to provide all our clients with exceptional service. Should you need further assistance, please do not hesitate to reach out.
Warm regards,
DebtBusters Team
They responded quickly and listened to…
They responded quickly and listened to my questions where it was unclear they explained
21 July 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team responded promptly to your queries and provided clear explanations. Your satisfaction is our priority, and we strive to offer exceptional service to all our clients.
Should you need any further assistance, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Luyolo was of great help.Gave me…
Luyolo was of great help.Gave me clarity on anything I had questions on.
20 July 2026
Unprompted review
Reply from DebtBusters
Dear Kwanele,
Thank you for your positive feedback regarding your experience with Luyolo. We are thrilled to hear that he was able to provide you with clarity on your questions. At DebtBusters, we strive to offer our clients the best service possible, and your satisfaction is our priority.
We appreciate your support and look forward to assisting you further in the future.
Warm regards,
The DebtBusters Team
They took the money speaking as if they…
They took the money speaking as if they could help with payment history my credit scores is worse than it was before contacting this place. Don’t waist $1200 like I did with this company.
19 July 2026
Unprompted review
Reply from DebtBusters
Dear DJ,
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your expectations were not met. Your feedback is important, and we would like the opportunity to address your concerns further.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
I’ve again had a worse experience with…
I’ve again had a worse experience with debt busters,
5 months ago I complained about not been assisted, my emails are being ignore , I submitted a case about 5 weeks ago notifying them that I will be settling some of my accounts which I did ,I sent POPs after settling 2 accounts one was removed from payments distribution , the other one I was told to wait 15 days to get feedback which I waited , no response I submitted another case which was assigned to this guy Named Mfuneko Mnyani (unresponsive guy) he told me to give him 5 to 7 workings days to get feedback , no response till today, I called so many times and. I was told he would get back to me till this day I am still waiting, my worry is this week they’ll want to debit and distribute money to the account that I have already paid up, I communicated prior to any action but still it didn’t make any difference, I am fed up by their services.
I need to feedback before payment distributions,
This is ridiculous.
20 July 2026
Unprompted review
Reply from DebtBusters
Dear Lufuno,
Thank you for taking the time to share your concerns with us. We sincerely apologise for the distressing experience you have encountered regarding your account management and communication.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Communication was great and their…
Communication was great and their service outstanding
20 July 2026
Reply from DebtBusters
Dear Client,
Thank you for your outstanding review! We are delighted to hear that you experienced great communication and outstanding service during your time with us at DebtBusters. Your positive feedback motivates our team to continue striving for excellence in the services we provide.
We truly appreciate your support and look forward to assisting you in the future.
Warm regards,
The DebtBusters Team
Debt busters is currently very…
Debt busters is currently very efficient in helping me when I received short time at work. Mushfieka Jacobs made me feel very comfortable when I explained my problem to her. Always a pleasure talking to customer services agents at debt busters
20 July 2026
Unprompted review
Reply from DebtBusters
Dear Chrystalene,
Thank you for taking the time to share your positive experience with us at DebtBusters. We are delighted to hear that Mushfieka Jacobs provided you with the support and comfort you needed during your difficult time.
Our team strives to deliver efficient and compassionate service, and your feedback truly motivates us to continue our efforts.
If you require any further assistance, please do not hesitate to reach out.
Warm regards,
DebtBusters Team
Customer Service
Thank you to the DebtBusters team for your professional service and support. The staff have always been friendly, understanding, and willing to assist. I appreciate the guidance and assistance I've received throughout my debt review journey.
13 July 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your positive experience with DebtBusters. We are delighted to hear that our team has provided you with professional service and support throughout your debt review journey. Your kind words about our staff's friendliness and understanding are truly appreciated.
We wish you all the best moving forward!
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had an excellent experience with DebtBusters. Your satisfaction is our top priority, and we strive to maintain the highest standards of service.
We appreciate your support and look forward to assisting you in the future.
Warm regards,
The DebtBusters Team
I am disappointed with treatment from…
I am disappointed with treatment from Debtbusters.I have been trying to cancel my contract since 24/06/2026.I keep getting escalation I even said they can keep the money they have debited I just want out.This has been frustrating and I feel at this stage I am being bullied.I wonder if its because if the colour of my skin or they always this unprofessional. DEBTBUSTERS PLEASE REMOVE ME FROM THIS CONTRACT.
GUGU MTETWA
24 June 2026
Unprompted review
Reply from DebtBusters
Dear Gugu,
Thank you for taking the time to share your experience with us. We sincerely apologise for the frustration you’ve encountered regarding your contract. Your concerns are important to us, and we would like to address them in detail.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Reply from DebtBusters
Dear Sibusiso,
Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience with our customer communications and service. At DebtBusters, we strive to provide the best support to our clients, and your feedback is truly appreciated.
Should you have any further comments or questions, please don’t hesitate to reach out.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you found our service quick and efficient. At DebtBusters, we strive to provide our clients with the best possible service, and your satisfaction is our top priority.
We appreciate your support and look forward to serving you again in the future.
Warm regards,
The DebtBusters Team
good
Full and urgent attention to their client,
give client hope regarding their financial crisis
much helpful and ensure client understand everything clearly,
urgent respond to the clients
9 July 2026
Reply from DebtBusters
Dear Motso,
Thank you for your outstanding review! We are elated to hear that our dedicated team provided you with the urgent support and clear understanding you needed during your financial crisis. At DebtBusters, we strive to bring hope and clarity to our clients. Your kind words motivate us to continue delivering excellent service.
Warm regards,
DebtBusters Team
Reply from DebtBusters
Dear Tyrese,
Thank you for taking the time to leave such a positive review. We greatly appreciate your feedback and are thrilled to hear about your positive experience with DebtBusters.
Your satisfaction is our priority, and we look forward to assisting you again in the future. If you have any further comments or questions, please do not hesitate to reach out to us.
Best regards,
The DebtBusters Team
Was assisted by Luyolo Otola
Was assisted by Luyolo Otola , very kind and helpful.
15 July 2026
Unprompted review
Reply from DebtBusters
Dear Qondokuhle,
Thank you for your positive feedback regarding your experience with Luyolo Otola. We are delighted to hear that you found our team member kind and helpful. Your satisfaction is important to us, and we appreciate your support.
If you have any further thoughts or queries, please feel free to reach out.
Warm regards,
DebtBusters Team
Reply from DebtBusters
Dear Vuyolwethu,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Lindelwa was able to assist you promptly and effectively. At DebtBusters, we strive to provide excellent service, and your feedback is a testament to our team's dedication.
We appreciate your support and look forward to serving you again.
Kind regards,
good communication
since the beginning of the start of the company every thing was good ,response and they helped fast .
15 July 2026
Reply from DebtBusters
Dear Client,
Thank you for your wonderful review and for taking the time to share your positive experience with us at DebtBusters. We are thrilled to hear that you have received prompt assistance and support since the beginning of your journey with our company. Your satisfaction is our priority, and we look forward to continuing to serve you effectively.
Warm regards,
DebtBusters Team
Thank you for your professional manner…
Thank you for your professional manner and prompt response for my request.
15 July 2026
Reply from DebtBusters
Dear Rose,
Thank you for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you appreciated our professional approach and prompt service. Your satisfaction is our priority, and we look forward to assisting you in the future.
Warm regards,
The DebtBusters Team
The service that I receive is always very good.
The service that I receive is always very good. My queries are always resolved very quickly and in a professional manner. I am very happy with the service that I received.
7 July 2026
Reply from DebtBusters
Dear Andries,
Thank you for taking the time to share your positive feedback regarding the service you received at DebtBusters. We are delighted to hear that your queries were resolved promptly and professionally. Your satisfaction is our priority, and it is encouraging to know that our efforts are appreciated.
We look forward to continuing to serve you.
Kind regards,
The DebtBusters Team
Reply from DebtBusters
Dear Lawrence,
Thank you for your wonderful review and for taking the time to share your positive experience with DebtBusters. We strive to provide exceptional service, and it is gratifying to know that we met your expectations. Your support motivates us to continue delivering the best solutions for our clients. We look forward to assisting you in the future.
Warm regards,
The DebtBusters Team
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