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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting their durability and how well they hold up over time. Many people are impressed with the fabric, describing it as soft, wrinkle-free, and easy to use, often exceeding their expectations. While some consumers have mixed opinions regarding the product's appearance and the delivery service, others praise the efficient and helpful customer service. Reviewers appreciate the support team's responsiveness and willingness to assist with order adjustments and inquiries.

What people talk about most

Product

Customers had ambiguous experiences with product quality. Many reviewers praised the products, describing... See more

Quality

Clients share positive opinions on quality, with many expressing satisfaction with the high quality and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers reported fast delivery,... See more

Order

Customers report ambiguous experiences with their orders. While some reviewers express satisfaction, praising... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the outstanding, quick, and... See more

Based on these reviews

Rated 4 out of 5 stars

The material is wonderful and looks great in videos. But my original order was off by 2 feet in width. I then asked to have three feet more and was charged the full price. I also guess I mistakingly p... See more

Rated 4 out of 5 stars

I love the backdrop! The fabric looks to hold up well, and wrinkles fall out. If necessary, mist with water while hanging. Shipping takes a while so you need to plan ahead. (unlike me) Very pleased... See more

Rated 4 out of 5 stars

The fabric quality was excellent. Should be useable for years to come. From purchase to delivery it seemed to take a long time—about 2 1/2 weeks. I was a little disappointed in the design I chose as i... See more

Rated 5 out of 5 stars

My 5 year old granddaughter lives in Hawaii and has never really experienced snow, so the Frozen backdrop transforms her to a true ice castle experience. She uses it every night for performances (sin... See more

Rated 5 out of 5 stars

I have purchased as of recently two backdrops from DBackdrop. Both backdrops are very elegant in their design. These were purchased as Fine Art backdrops. I see visions as to the end product before I... See more

Rated 5 out of 5 stars

This backdrop exceeded my expectations! I never thought it would look as good as it does but it is perfect! I would highly recommend this quality product! The fabric the image is printed on is soft an... See more

Rated 5 out of 5 stars

The vintage/classic car backdrop that we purchased was absolutely the perfect backdrop for our father's 85th birthday party. Everyone raved about it and it was a great addition to family photos. Tha... See more

Rated 5 out of 5 stars

This background is beautiful and very easy to shoot. The material needs ironed or steamed before using which is always true with backgrounds. Great product and have ordered others before and will or... See more

Rated 5 out of 5 stars

I just ordered my latest purchase, but the previous 4 backdrops have been beautiful and sharp and colorful. They are as advertised. It does take a while to iron out the wrinkles, but other than that... See more

Rated 5 out of 5 stars

As a professional photographer I can stress enough how amazing these backdrops are. I bought one of their designs last year. A 10x20. The biggest size possible. It was great. I had AI make me a custom... See more

Rated 1 out of 5 stars

I don't believe their posititive reviews. The two backdrops we received were terrible quality. You would get better buying a bed sheet. On top of it, there were at least 20 bleach marks or something... See more

Rated 5 out of 5 stars

We ordered two specific backdrops. However, we had the sizes and specifications mixed up. A quick email to support after purchase about the mix up and they altered the order perfectly to what we neede... See more

Rated 5 out of 5 stars

I have used Dbackdrop for my youth production backdrops for multiple shows! They have been incredibly helpful in guiding me to correct sizing and photo attachment quality. I will always choose dback... See more

Rated 1 out of 5 stars

If I could give 0 stars I would. This was a very misleading advertisement of a product. A scam some could say. One would most certainly be under the impression that they were receiving an actual macra... See more

Rated 1 out of 5 stars

Ordered item and paid extra for 3-5 business day arrival. Item arrived three days past the promised arrival time and by then the event it was ordered for had already occurred. Reached out to inquire... See more

Company replied

Rated 5 out of 5 stars

Beautiful backdrop!!! Received in less time than originally quoted. This is my 2nd one ordered through your company, and both are terrific quality. Thanks!

Rated 2 out of 5 stars

Positives: Lisa was very courteous. Product arrived on time. Negatives: Product was seriously sub-par and unusable. Company made it extremely difficult to get my money on the purchase back. I ende... See more

Rated 5 out of 5 stars

I have been buying backdrops from Dbackdrop.com for several years now. The quality of the backdrops is amazing. They are also very durable. My backdrop was shipped as promised and I received it in... See more

Rated 5 out of 5 stars

Product was fantastic as promised and even better. Fabric is wrinkle proof and better than I imagined making it a great value. Will definitely purchase again from them in the future.

Rated 5 out of 5 stars

The backdrop is exactly as ordered. And I’ve taken a few test shots and I think they look quite beautiful. I like the quality. I was worried about the microfiber at first, but it seems to be working j... See more

Rated 5 out of 5 stars

The response and the fast shipping. One suggestion: Offer a smaller moon about a quarter in size to the left or right. This would allow more variation to photograph more children or one adult .... See more

Rated 5 out of 5 stars

I am a teacher and thought it would be fun to have a castle background for our fairy tale unit. I was so impressed with the quality of the backdrop and how it looked. At first I thought it looked a li... See more

Rated 5 out of 5 stars

They offer a huge selection of backdrops at reasonable prices. The backdrops are high quality. Delivery takes a bit of time, so best to order early.

Rated 5 out of 5 stars

What I like about this company is that the backgrounds are beautiful and they come in a timely manner. Support will reach out to you if they see an issue or have a question, even on a weekend. Than... See more

Rated 5 out of 5 stars

Nice quality and very accommodating. I had asked if I could have the pole holes on the sides rather than top and bottom and they quickly replied and said they would be willing to make the change for m... See more

Rated 5 out of 5 stars

You have great customer service and the option to do custom sizing and graphics is just great. I work at a theater, and we have used your drops in three productions with terrific results!

Rated 5 out of 5 stars

Product came in a timely manner and was exceptional quality. The soft velvety material had weight to it, draped nicely and created a professional looking backdrop. I would order from this company aga... See more

Rated 5 out of 5 stars

I had two banners made for a display at our county fair. They were outstanding in the top of the fair. They were delivered on time and the quality was very decent not too thick not too heavy not too t... See more

Rated 5 out of 5 stars

My backdrop arrived very quickly and exactly as advertised. Good quality product at a fair price. This was a pleasant transaction. Thank you.

Rated 5 out of 5 stars

The size we ordered is the perfect fit for our double garage door. Easy installation especially after watching a Youtube segment.

Rated 5 out of 5 stars

Great quality the image looked so real I was afraid of the upload your own image but so happy I did. The turnaround was super quick and the size was accurate thank you.

Rated 5 out of 5 stars

Great quality backdrop made our Halloween party costume photos super fun! Backdrop was nice weight and no wrinkles.

Rated 5 out of 5 stars

Bought 3 "Wizard of Oz" Backdrops for a Middle School Production of Wizard of Oz,they worked great and filled the space we needed!

Rated 5 out of 5 stars

I bought mine to hang on a wall, but after looking at all the other back drops, makes me want to open a photography studio!

Rated 5 out of 5 stars

Great communication with what I wanted. Good value and fast delivery. Excellent backdrop. Will certainly use them again.

Rated 4 out of 5 stars

I ordered a ten foot wide backdrop and got a beautiful nine foot wide backdrop. I told them that I actually needed two more feet due to an error I also made on my part. I was not given any discount du... See more

Rated 5 out of 5 stars

The customer service was great. They contacted me right away and addressed the issues in a timely manner. The backdrops are really nice.

Rated 4 out of 5 stars

The backdrop is very nice and will serve my organization's needs well. I could not make my promised 15% code work when I went to order, so I went online and found a 30% discount that DID work, so I'm... See more

Rated 5 out of 5 stars

After ordering, I had a change of mind on a selected backdrop. I messaged on messenger and was promptly responded to and a change was made! Thank you!

Rated 3 out of 5 stars

Great product but tracking did not work. Was given 2 different tracking numbers. Took 3 weeks to get my purchase. A $20 shipping charge on a small light envelope was to high. Might rethink using USPS... See more

Rated 2 out of 5 stars

The backdrop I received was not nearly as beautiful as they make it look on line, The colors on the website were brilliant, and the one they sent is mostly brown. I’ve emailed them several times and... See more

Rated 3 out of 5 stars

Backdrop looked great, however, the stand arrived with no instructions and was unable to be set up in time. We had to ask production for a pipe kit in order to use the backdrop. There was no time to t... See more

Rated 1 out of 5 stars

The backdrop I purchased had absolutely horrible coloring. The snow was gray and black with shadows, however, as advertised on the website the snow was white. I am not even given the option for a full... See more

Rated 5 out of 5 stars

Dbackdrop always has a wide variety of good quality backdrops. I've always been pleased with the quality and price of their products.

Rated 3 out of 5 stars

So my first time ever making a black drop or doing a backdrop I have to say the customer service is outstanding. I made a mistake on the sizing and the person resized it for me automatically and did e... See more

Rated 3 out of 5 stars

This was advertised as a photo backdrop. It arrived printed on a fabric that resembles a very thin blanket type material instead of backdrop material. The colors are muted and the image is not as cris... See more

Rated 3 out of 5 stars

Love the fabric, but the color prints are dull and dark. Rod pocket sewn so tight it takes 20 minutes or more for 2 people to push on 3" pipe. This was Experience with the last 2 purchased at the sam... See more

Rated 1 out of 5 stars

Extremely Dissatisfied With My Order Experience I would never order from this company again. I placed a rush order on August 20 for a backdrop, clearly noting that I had an event and needed the i... See more

Company replied

Rated 5 out of 5 stars

I am very impressed with the quality of this backdrop compared to cheaper ones I have purchased elsewhere in the past.


Company details

  1. Photography Service

Written by the company

Dbackdrop is an online company that provides photography backdrops with reasonable price and excellent service.


Contact info

4.1

Great

TrustScore 4 out of 5

349 reviews

5-star
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1-star

Replied to 38% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A slight mix up. No problem.

We ordered two specific backdrops. However, we had the sizes and specifications mixed up. A quick email to support after purchase about the mix up and they altered the order perfectly to what we needed. Very thankful for their support team!

17 November 2025
Rated 1 out of 5 stars

The backdrop looks Beautiful on the…

The backdrop looks Beautiful on the website. However, is not the same as pictured upon receipt.
I am very disappointed. The coloring is different, it looks VERY DARK!

I ordered the backdrop for my organizations 15th Anniversary Holiday Party. I am returning the item when a suitable replacement is found. In my opinion, I feel the backdrop was completely misrepresented!

21 October 2025
Rated 5 out of 5 stars

This background is beautiful

This background is beautiful and very easy to shoot.
The material needs ironed or steamed before using which is always true with backgrounds.
Great product and have ordered others before and will order more when need be.

21 October 2025
Rated 4 out of 5 stars

The fabric quality was excellent

The fabric quality was excellent. Should be useable for years to come. From purchase to delivery it seemed to take a long time—about 2 1/2 weeks. I was a little disappointed in the design I chose as it was a little too gray and black and not quite how the online picture depicted it. There’s no return policy so you have to be sure of what you want.

14 October 2025
Rated 1 out of 5 stars

Horrible coloring- no full refund

The backdrop I purchased had absolutely horrible coloring. The snow was gray and black with shadows, however, as advertised on the website the snow was white. I am not even given the option for a full refund after being completely disappointed. I will never purchase from here again.

21 October 2025
Rated 1 out of 5 stars

Past delivery window, fought for refund.

Been 5 days after their "10-15 day shipping window" and still no backdrop and no idea when it's going to arrive, despite whats app messages saying "it's coming soon". I had to cancel my photoshoot due to it not being delivered when it said it would be, and no clear communication as to when - if ever - it's arriving.

Edited 11/17: This company asked me to edit my review/take it down as the refund I asked for (and deserved as the backdrop never arrived) was finally processed. To be clear, I ordered on Oct 10th with a promised 10-15 day shipping confirmation. Despite two weeks of WhatsApp messages, repeated emails back and forth with customer service and lots of empty promises, four weeks after the original purchase date, was the order refund given, on Nov 11th. I'm not removing this review due to the delay, but because of the chasing that they made me do: I was repeatedly sent links to the tracking that didn't work, phone numbers to the courier that were literally out-of-service, and time lines that were seemingly made up, a promise for a refund if "it wasn't there in 2 days" to then backtrack and say they'd make another one for me, etc. Long story short, my time is worth more than a backdrop, I would be fine waiting a month if that's how long they stated it would take, but I cannot stand the gaslighting.

So be aware that you may get what you ordered, or you may not, hopefully your experience is better than mine. Good luck ya'll!

15 October 2025
Rated 1 out of 5 stars

Very unhappy! Complete waste of my money!

I was pleased with product. Shipping a total disaster! Did not get till 3 days after event. It sat in one place 4 days, waiting details???? No eta given, AT ALL! Could not get any response from you or shipping company. Will never use your company again!

18 October 2025
Rated 4 out of 5 stars

Product was of good quality and…

Product was of good quality and appearance...tracking number was incorrect according to USPO and I could not track...I had no apprix shipping / arrival date and inefficient way to communicate....was worried I had used a fraudulent site...

17 October 2025

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