Dbackdrop Reviews 

429
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the materials, noting that the fabric has a nice weight, hangs perfectly, and produces crisp, vibrant photos for various events. Buyers also appreciate the straightforward online ordering experience, beautiful visual results, and helpful support teams that quickly resolve questions. However, some people mentioned that shipping and delivery processes can occasionally take longer than expected or experience minor tracking delays. Some reviewers were not happy with unexpected print discrepancies, noting occasional color differences or designs that looked darker than anticipated compared to website pictures.

What people talk about most

Product

Users describe ambiguous feelings about the product, as while many reviewers praised the vibrant colors,... See more

Quality

Consumers find quality to be positive, highlighting crisp images, vibrant colors, and durable materials that... See more

Order

Customers had ambiguous experiences with order processes, noting that online ordering was easy and products... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping and timely... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the efficient support, amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The fabric quality was excellent. Should be useable for years to come. From purchase to delivery it seemed to take a long time—about 2 1/2 weeks. I was a little disappointed in the design I chose as i... See more

Rated 4 out of 5 stars

The final product is great but it came after the event! This is the second time that I pay express shipping fees but between the printing and the expedition, a delay occurs! Otherwise great product!

Rated 5 out of 5 stars

I have purchased as of recently two backdrops from DBackdrop. Both backdrops are very elegant in their design. These were purchased as Fine Art backdrops. I see visions as to the end product before I... See more

Rated 5 out of 5 stars

I was looking for a high quality decoration for a high school dance. The plastic backdrops just were not giving me the elevated look I wanted. I cannot even begin to explain what a beautiful backdrop... See more


Company details

  1. Photography Service

Written by the company

Dbackdrop is an online company that provides photography backdrops with reasonable price and excellent service.


Contact info

4.0

Great

TrustScore 4 out of 5

429 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(429)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After ordering

After ordering, I had a change of mind on a selected backdrop. I messaged on messenger and was promptly responded to and a change was made! Thank you!

19 August 2025
Rated 5 out of 5 stars

Banners for the fair

I had two banners made for a display at our county fair. They were outstanding in the top of the fair. They were delivered on time and the quality was very decent not too thick not too heavy not too thin either. I am definitely going to honor banners again.

22 July 2025
Rated 5 out of 5 stars

Granddaughter dream maker

My 5 year old granddaughter lives in Hawaii and has never really experienced snow, so the Frozen backdrop transforms her to a true ice castle experience. She uses it every night for performances (singing and dancing). Being a perfectionist, she now feels she has a realistic back drop for her musical theater dreams. Big birthday hit. It is permanently hung in the living room and one of the first things you see when you enter their house.

23 July 2025
Rated 4 out of 5 stars

I love my backdrop but....

The material is wonderful and looks great in videos. But my original order was off by 2 feet in width. I then asked to have three feet more and was charged the full price. I also guess I mistakingly purchased a color that was slightly darker but it doesn't look darker on my computer. I would have thought Backdrop.com would have picked up on my error since they knew I was ordering this extra fabric to match the original purchase. Finally this latest three feet is 6 inches too long and drapes the floor where the rest of the backdrop doesn't. I am still happy. The darker shade is my cute reminder that this order was an adventure.

21 July 2025
Rated 5 out of 5 stars

Beautiful backdrop

This backdrop exceeded my expectations! I never thought it would look as good as it does but it is perfect! I would highly recommend this quality product! The fabric the image is printed on is soft and easily used without any hassle of crease marks and such. You can low iron it to make it even better but that's not necessary. It is a stunning, beautiful background that I'm looking forward to have at my wedding for photo ops for guests.

22 July 2025
Rated 1 out of 5 stars

Never buy!

The shipping took longer than what t said. The quality for that price is not worth it. NO customer service, and cannot return the item... FRAUD!!

18 July 2025
Dbackdrop logo

Reply from Dbackdrop

I am very sorry that I have caused you so many problems and inconvenience. We contacted you and will solve it soon.

Rated 5 out of 5 stars

I just ordered my latest purchase

I just ordered my latest purchase, but the previous 4 backdrops have been beautiful and sharp and colorful. They are as advertised. It does take a while to iron out the wrinkles, but other than that I've been pleased and will refer this company to my photographer friends.

23 July 2025
Unprompted review
Rated 3 out of 5 stars

Arrived

Make sure you iron it, to get a better effect

11 July 2025
Unprompted review
Dbackdrop logo

Reply from Dbackdrop

I am very sorry that I have caused you so many problems and inconvenience. We replied your email, please check it, we will solve it soon

Rated 3 out of 5 stars

Photography Backdrop - Quality Slightly Less Than Anticipated

This was advertised as a photo backdrop. It arrived printed on a fabric that resembles a very thin blanket type material instead of backdrop material. The colors are muted and the image is not as crisp as it appeared when viewed online. After hanging up the backdrop and having a complete look at it from a distance, I think I will be still be able to use it but I do remain just a little disappointed in overall quality.

22 June 2025
Rated 5 out of 5 stars

Awesome backdrop

Awesome backdrop and is exactly as advertised. I used it behind my bed frame and everyone that I have shown it to love it!

22 May 2025

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