Dating.com Reviews 

2,397
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 246 reviews, most reviewers were unhappy with their experience overall. Many customers found the credit system confusing and expensive, with credits burning too quickly, leading to constant top-ups and an inability to continue conversations without further purchases. People also reported issues with unexpected charges and limited payment options, specifically the absence of PayPal. Reviewers frequently mentioned concerns about the prevalence of non-genuine profiles and automated accounts, making it difficult to find authentic connections. Some people were dissatisfied with the website's interface, describing it as annoying and cluttered with spam and pop-ups. However, some customers also noted that the platform was easy to use, intuitive, and offered a smooth experience for meeting people from various locations.

What people talk about most

Website

Reviewers highlight negative aspects of the website, with many describing it as a platform with significant... See more

User experience

Clients share ambiguous opinions on user experience, with some finding it effective, quick, smooth, and... See more

Price

Customers consistently express disappointment with the pricing structure, describing it as extremely... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized charges and difficulty... See more

Staff

People report ambiguous experiences with staff, with some customers praising the team as professional,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Couldn`t figure credit math. Thought I`d spam support, but FAQ had plain table: chat 0.5, voice 2, video 6 per five mins. Even showed little GIF for lets mingle thing. Rare to see docs not full of buz... See more

Company replied

Rated 3 out of 5 stars

Something failed to send, credits still gone. Agent explained policy, explain the credits how they, end of story. Kind, honest, but no miracle refund.

Company replied

Rated 3 out of 5 stars

Blew 90 credits week one, nearly rage quit. Now run rule: spend only after 30 lines of free talk. Cuts cost to 25/week. Not site`s fault, just discipline.

Company replied

Rated 3 out of 5 stars

The site runs stable, no crashes. But the credits burn way too fast, you have to keep topping up. Just chatting with 2 - 3 people a day costs about $20 - 30. Kinda expensive.

Company replied


Company details

  1. Social Media Agency

Written by the company

Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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Asks customers to review

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3.0

All reviews

(2,397)

428 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Complicated

I am a woman looking for someone to complete me... im all ways.. ask and I'm willing to indulge....

29 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for sharing 😊 We appreciate your openness about what you're looking for. We hope you meet someone who complements you, shares your values, and is looking for a genuine, meaningful relationship. Wishing you the very best on your journey 💙

Rated 5 out of 5 stars

I'm shy when I get to know someone like i show more of me.

I like walking at my local beach Just go to Sydney with no plans. Art Gallery in Sydney and the museum.. I wound like to meet a beautiful women who could like the same. . I Really Walking anywhere. And hope the women might like shows.

30 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for sharing 😊

It sounds like you enjoy a relaxed lifestyle—walking at the beach, exploring Sydney, visiting galleries and museums, and going to shows. That’s a great way to connect with someone who shares similar interests.

We hope you meet a lovely person who enjoys those same simple and meaningful activities with you 💙

Rated 3 out of 5 stars

Dislike the unwillingness to allow…

Dislike the unwillingness to allow phone number or email address exchange without significant hurdles even after communicating with someone for a length of time.

29 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback.

We understand your concern about not being able to freely exchange phone numbers or email addresses after building a connection. These safety measures are in place to help protect users from scams, spam, and misuse of personal information, especially early in communication. However, exchanging contact information is possible thorugh audio messages, video chats and so on.

If you’d like us to review your experience more closely, please update your review with your User ID so our support team can assist you directly. 💙

Rated 1 out of 5 stars

Love

Nice app love

29 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We're glad to hear you're enjoying the app. While we're glad you mentioned the app, we'd really like to understand what didn't meet your expectations. Please, check your inbox/spam folder.

Rated 5 out of 5 stars

It seems pretty interesting

It seems pretty interesting

29 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We’re glad to hear you find it interesting. We hope you continue exploring and enjoying the platform 💙

Rated 4 out of 5 stars

Was ezey to get started

Was ezey to get started

29 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We're glad to hear you found it easy to get started. Thanks for sharing your experience 💙

Rated 3 out of 5 stars
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We're glad to hear you find the app approachable and easy to use. Thanks for sharing 💙

Rated 3 out of 5 stars
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊

We’re glad you’ve joined to explore, meet new people, and see how the platform works for you. It’s great to hear you value honesty—that’s very important for meaningful connections. We hope you have a positive experience during your subscription and meet like-minded people 💙

Rated 3 out of 5 stars

I’m just a simple guy

I’m just a simple guy. I like to fish go to movies, looking for a serious relationship. Someone that would like to start a family. I love kids. Love to be a stepfather and have some of my own.

28 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for sharing 😊

We appreciate you telling us about yourself and what you’re looking for. It’s great that you have clear intentions for a serious relationship and a family-oriented future. We hope you meet someone who shares the same values, enjoys your lifestyle, and is looking for the same kind of meaningful connection 💙

Rated 4 out of 5 stars
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We're glad to hear you're having a great experience and that you find the app genuine. We appreciate your support and hope you continue enjoying it 💙

Rated 4 out of 5 stars

Nothing nothing

Nothing nothing

29 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We understand. If you ever want to share more about your experience or need help, we’re here. 💙

Rated 5 out of 5 stars

So far so good.

Easy to join.

28 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We're glad to hear you found it easy to join. Thanks for sharing 💙

Rated 4 out of 5 stars

I d k uey

Have not been on here long enough to know what the actual situation is

28 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 That’s completely understandable since you haven’t been here long yet. Take your time to explore the platform, and we hope your experience becomes clearer as you use it more. We’d be happy to hear your thoughts later on 💙

Rated 5 out of 5 stars

I'm happy to be here thanks

I'm happy man I love honest trustworthy

29 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We're glad to hear you're happy and value honesty and trustworthiness. We hope you continue to have a positive experience and meaningful connections here 💙

Rated 5 out of 5 stars

Super

Application très fiable ’j’adore

28 June 2026
Dating.com logo

Reply from Dating.com

Bonjour, merci pour votre retour 😊 Nous sommes ravis d’apprendre que vous trouvez l’application fiable et que vous l’appréciez. Merci pour votre soutien 💙

Rated 5 out of 5 stars

Don't know yet just started!

Don't know yet just started

28 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 That’s completely fine—you’ve just started. Take your time to explore the platform, and we hope you’ll have a positive experience as you go along. We’d be happy to hear your thoughts later 💙

Rated 5 out of 5 stars

good

good good good

28 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We're glad to hear you're having a good experience! Thanks for sharing 💙

Rated 5 out of 5 stars

Nice

A tryan trusted

28 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 We appreciate you giving it a try. We hope you have a positive and trustworthy experience as you explore the platform further 💙

Rated 5 out of 5 stars

Nothing to mention

Nothing to mention . Just looking for a lovely person

28 June 2026
Dating.com logo

Reply from Dating.com

Hello, thank you for your feedback 😊 That’s completely fine—sometimes simple is best. We hope you meet a lovely person who matches what you’re looking for. Thanks for sharing 💙

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