I joined Dating.com hoping to meet genuine people. Unfortunately, as a free member, I found the platform very difficult to use. After only a few messages, many conversations became unavailable, and I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Something failed to send, credits still gone. Agent explained policy, explain the credits how they, end of story. Kind, honest, but no miracle refund.
Company replied
I couldn’t log Intoy account and I’ve been contacted the customer service for weeks, but never get response back, how can I get some help please?
Company replied
Couldn`t figure credit math. Thought I`d spam support, but FAQ had plain table: chat 0.5, voice 2, video 6 per five mins. Even showed little GIF for lets mingle thing. Rare to see docs not full of buz... See more
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Company details
Written by the company
Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.
Contact info
United States
- 1 (888) 980-9770
- support@dating.com
- dating.com
3.2
Average
3K reviews
Asks customers to review
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Good for finding that right partner
3 July 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
We're glad to hear you think the platform is good for finding the right partner. We wish you the very best in your search and hope you make a meaningful and lasting connection 💙
I am looking for a honest sincere loyal…
I am looking for a honest sincere loyal caring kind future husband
2 July 2026
Reply from Dating.com
Hello, thank you for sharing your thoughts. 😊
We hope you find an honest, sincere, loyal, caring, and kind future husband who shares your values and relationship goals.
We also noticed your negative rating and have sent you an email to better understand your experience. Please check your inbox—we'd love the opportunity to assist you and address any concerns you may have. 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're enjoying the platform and found it easy to access. We appreciate your support and hope you continue having a great experience 💙
Great I love it
2 July 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We're delighted to hear that you love it! Thank you for your support, and we hope you continue enjoying the platform and making great connections 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you found the experience smooth and effortless. We appreciate your support and hope you continue enjoying the platform 💙
Day 1 can't tell yet
2 July 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s completely understandable on day 1. Take your time to explore, and we hope you have a positive experience as you get more familiar with the platform 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad you're here to meet new people. We hope you have a great experience and meaningful conversations 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely fine since you’ve just joined. Take your time to explore the platform, and we hope you’ll have a positive experience once you get started. We’d be happy to hear from you again later 💙
I am not sure understand how this site…
I am not sure understand how this site works. It is somewhat confusing, the credits and request to immediately upgrade. I will try it for one month.
1 July 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
We understand that the credit system and upgrade prompts can feel confusing at first. Take your time during your first month to explore and see how it works for you.
If you need help understanding credits or features, our support team is always available to assist you 💙
Office clark
Came from China 26 years ago, live in California,want to find a long term relationship person ,who is kindness , Christian
1 July 2026
Reply from Dating.com
Hello, thank you for sharing 😊
We’re glad you’re here and looking for a long-term relationship with someone kind and who shares your values. We hope you find a meaningful connection and wish you all the best on your journey 💙
Love leads
What made my experience great is how easy it is to navigate the app and start meeting new people. The design feels simple and intuitive, so I didn’t struggle to understand how things work. I also like that the matching system helps connect you with people who seem more compatible based on shared interests or preferences.
What the company is doing well is creating a platform that feels accessible and engaging. The messaging feature works smoothly, and the profiles give enough information to decide whether you want to connect with someone. I also appreciate any safety or verification features that help reduce fake profiles and make the experience feel more trustworthy.
At the same time, there is still room for improvement, like reducing inactive accounts, improving match accuracy, and making sure users in different regions get a balanced experience.
1 July 2026
Reply from Dating.com
Hello, thank you for your detailed feedback 😊
We’re really glad to hear that you find the app easy to navigate, intuitive, and engaging, and that you appreciate the matching system, messaging features, and profile structure. It’s also great to know you value the safety and verification efforts.
Thank you again for taking the time to share your experience 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s completely fine since you’re new. Take your time to explore the platform, and we hope you have a good experience as you get used to it. We’d be happy to hear from you again later 💙
Fast and easy
1 July 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you find it fast and easy to use. Thanks for sharing 💙
My friends advised me to download this…
My friends advised me to download this app to meet people for marriage.
1 July 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We’re glad your friends recommended the app.
It’s great to hear you’re looking to meet people for something serious like marriage. We hope you find meaningful connections with people who share the same intentions and values 💙
Is good dating site where you can find…
Is good dating site where you can find what you want
1 July 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you find the site useful for meeting what you're looking for. We hope you continue having positive experiences and meaningful connections here 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We appreciate your hope and trust. We’re working to make the app a good and positive experience for you, and we hope you enjoy using it as you explore more 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're having a “wow” experience! Thanks for sharing, and we hope you continue enjoying the platform 💙
Excellent service and a smooth Experience
I had a great experience from start to finish. The process was smooth, communication was clear, and everything was delivered as promised. The team was professional, responsive, and made the entire experience stress-free. I highly recommend their services to anyone looking for reliability and excellent customer support. Thank you for the outstanding service
1 July 2026
Reply from Dating.com
Hello, thank you for your wonderful feedback 😊 We're very happy to hear that you had a smooth, stress-free experience and felt well supported by our team.
We truly appreciate your recommendation and kind words about our service, communication, and support. Thank you for taking the time to share this—it means a lot to us 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're enjoying meeting people from all over the world. We hope you continue having great conversations and positive experiences 💙
Honest people
I’m looking honest someone to share my life someone like dinner movies more things
30 June 2026
Reply from Dating.com
Hello, thank you for sharing 😊 We’re glad to hear you’re looking for an honest person to share life with—dinners, movies, and meaningful moments.
We hope you meet someone who shares your values and interests, and that you enjoy building a genuine connection here 💙
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