Absolutely love my items. Ordered lots of fabulous Christmas gifts. Fantastic discount offer available too. Thank you. Brilliant communication and customer relations. Been shopping here for years and... See more
Company replied
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See what reviewers are saying
I also bought 2 forget me not bangles, as my mum has dementia, 1 for me and 1 for my daughter, they arrived and by the knot both where very mis-shaped and bent. Although not expensive just looked che... See more
Company replied
Saw this company on Facebook. I don’t order through Facebook anymore after a bad experience so I googled the company and being impressed with the goods and reviews I placed an order. Absolutely de... See more
Company replied
From ordering, I was always kept in the loop about my bracelet and necklace . I was told when it was dispatched, and if I needed any further help or information, it was given to me. Top notch custom... See more
Company replied
Company details
Written by the company
We are a family based business based in the West Midlands and we look to offer beautiful items of jewellery that you will treasure forever. We stock items for all occasions including a wide range of necklaces, earrings, bracelets, rings and an ever growing array of quality children's jewellery.
Contact info
3.8
Great
273 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent items and service xx
23 February 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Excellent service and quick delivery
23 February 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Beautiful Earrings
Ordered 2 pair of earrings,they are beautiful. Very quick delivery
16 February 2024
Unprompted review
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
The company very good my few I very good not…
The company in my few I very good not had a bad experience with them when one of my necklace lost a stone I got in touch and the sent another one I like there prices and jewellery company
24 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
I'm very happy with my purchases and…
I'm very happy with my purchases and price is great
24 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Delighted with my purchases
29 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Nothing but praise for this…
Nothing but praise for this company.ordering was so easy, delivery quick, and the quality of bracelet exceeded my expectations.
In fact I have now ordered a necklace n will definitely be ordering again from them.
29 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Perfect jewellery love it all great price
Great delivery love the goods i bought will buy again and again
27 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
I am very pleased with what I got.
27 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Bought as present beautiful
27 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Excellent service buy all my jewelry…
Excellent service buy all my jewelry for Darby Pritchard always great value for money
26 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Lovely bangle however it would be…
Lovely bangle however it would be better if it was designed with a secured attachment for the wing as any pulling it will probably fall off
26 January 2024
Reply from Darby Pritchards
Thank you for the feedback. God bless
I was surprised at the quality of the…
I was surprised at the quality of the bangle for the price. Very impressed. Would definitely order again. Great communication quick delivery thank you
25 January 2024
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Reply from Darby Pritchards
Thank you for the great feedback. God bless
Was delivered on time
Was delivered on time , great experience nice jewellery beautifully made ,
25 January 2024
Ordered and received a few days later
Ordered and received a few days later. Delighted with my purchase
24 January 2024
Reply from Darby Pritchards
Thank you for your lovely review. God bless x
Reply from Darby Pritchards
Hi
Where did you send the email as I have definitely not received anything from you? What was wrong with the earrings you received? This kind of feedback does not benefit anybody as you haven't given anything constructive or even said what item you bought, or when you bought it or what the problem is. Infact this type of feedback is just downright nasty as you actually haven't messaged us at all! It really says more about you then it does about us.
Please feel free to actually email me your concerns or issues and I will do my best to help with it.
God bless
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