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Daniel Footwear Reviews 

18,138
•
TrustScore 4.5 out of 5

4.4

Shoe Store
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Review summary

Created with AI, based on recent reviews

Looking at 1,608 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, comfort, and stylish designs, often finding them to be exactly what they wanted. Many appreciate the beautiful craftsmanship and durability, noting excellent value for money. Reviewers frequently highlight the super fast and prompt delivery service, often receiving orders within days with efficient communication. However, some customers noted issues with receiving faulty or incorrect items, like scratched shoes or wrong products, and others found items were the wrong size, requiring returns. A few also expressed frustration over paying for return shipping, even for faulty goods, or difficulties with the refund process.

What people talk about most

Product

Customers had positive experiences with product, often praising the style, quality, and comfort of items like... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with the style and quality of... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and... See more

Price

Customers consistently note positive experiences with price, often finding good value and competitive pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more

Company replied

Rated 5 out of 5 stars

Daniel always delivers excellence. We used to have a Daniel shop in Newcastle and I miss it so much. The online shop is the next best thing. Delivery is super quick and the sandals I bought I'd actu... See more

Company replied

Rated 5 out of 5 stars

The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(18,138)

1,494 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thumbs up 👍🏻

I only have positive comments about this company. Good stuff and quick delivery. What else can I say. Thumbs up from me 👍🏻

29 June 2026
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Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Have ordered from here a few times

Have ordered from here a few times; quick dispatch and I can trust the brands are genuine. Hassle free service!

6 July 2026
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Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Love my shoes

Love my shoes! I made an return as i ordered wrong size at first and no problems.

9 July 2026
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Reply from Daniel Footwear

Thank you so much for your review.

Rated 5 out of 5 stars

Great company

Great company, great price and fast delivery.

29 June 2026
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Reply from Daniel Footwear

Thank you so much for your review.

Rated 4 out of 5 stars

Love it!

Well made slides at a fraction of the price - top quality!

9 July 2026
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Reply from Daniel Footwear

Thank you so much for your review.

Rated 5 out of 5 stars

Great quality bag

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a minor point and doesn’t detract from the overall appearance. Plus the discount was appreciated!

26 June 2026
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Reply from Daniel Footwear

Thank you so much for your review!

We're delighted to hear you're pleased with the speedy delivery, packaging, and the quality and size of your new bag.

We also appreciate your feedback about the strap's always helpful to hear what our customers think, and we'll certainly keep it in mind for future designs. We're glad the discount was a nice bonus.

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