I have had a great experience so far as an interpreter. The volume of work has been good but the payment rate is a bit low compare to other UK translation agencies. There have been a few challenges i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The world is a better, fairer place when everyone is understood. At Dals we enable people and organisations to tackle the critical language challenges they face every day. Our first-class interpreting and translation services cover more than 500 languages, including British Sign Language and other non-spoken languages. With our ever-growing network of interpreters and linguists, we connect our clients with crucial expertise whenever and wherever they need it – in person, on-screen or by phone.
Contact info
United Kingdom
- www.dalanguages.co.uk
Replied to 6% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I want to thank EMMA for the very…
I want to thank EMMA for the very smooth and professional recruiting process we had. From start to finish, everything was handled efficiently, clearly, and with great attention to detail. EMA made the entire experience easy and pleasant, and I truly appreciate the support and guidance provided throughout. Highly recommended!
Raluca has made the recruitment process…
Raluca has made the recruitment process smooth and easy. She answered every question I had and responded in a timely manner.
Such a good platform for interpreters.
Such a good platform for interpreters.
The recruitment process is very…
The recruitment process is very straightforward and I want to thank Cosmin for all the support and assistance all the way through!
Positive monitoring
Alexandra provided a smooth, friendly and courteous recruiting process. I can schedule the work according to my needs and I definitely recommend Dals. I am delighted to be part of the team.
I'm working for DALS since 2019
I'm working for DALS since 2019. Initially I didn't intend to turn this job into my main source of income but eventually it happenned. Can't complain about something significant. Yes, there are some issues such as not enough bookings or travel expenses are not fully covered. On the other hand, payments are always on time. If there are issues with payments (missed bookings or travel expenses) they are always resolved. A big thanks to Cosmin Parvu for providing a great support with DBS service.
Amazing company to work with great…
Amazing company to work at, with great and dedicated people! The staff is highly professional. The support team was extremely helpful, and Cosmin Parvu assisted me in a timely manner when I needed it. I highly recommend working with them. Thank you!
The recruitment process was quick
The recruitment process was quick, and they kept me informed throughout. Alexandra helped me with all my questions and throughout the entire process.
I was working with Dals over 5 years
I was working with Dals over 5 years, suddenly I received an email saying my contract been terminated without any explanations, any contact with myself. I emailed them back asking for clarification, still waiting for it.
Not the best company to work, never lets you know if the booking is cancelled, to get in touch with customer service it’s impossible.
If you cancel your job, they blame you, not even trying to help and ask what’s going on.
Shame on you Dals.
Interpreter
The format of collaboration is usefull. Payment is low but for making some few houndreds it works. Cases are very interesting and helpdesk not fast but helpfull.
Kind Support and Guidance During Onboarding
I would like to express my sincere appreciation to Raluca Ioana Artene for her kind support and guidance throughout the onboarding process. Her prompt replies, concise instructions, and professional attitude made the experience smooth and pleasant.
If I can give 10 yes I will
If I can give 10 yes I will , they provide the best service, they are quick in there response , and they dealt with the request quick and swiftly, either by email /phone , i have been dealing with Bianca what a wonderful lady in solving my request very swiftly . I am very proud to be one of there Arabic interpreter.
So helpful
Since I've worked with Dals as an interpreter I really enjoy it, they're so professional and helpful.
Everything went good 👍🏼
Cosmin Pirvu supported me with my DBS…
Cosmin Pirvu supported me with my DBS application in a very professional manner and very quickly and updated all my documents on the platform!very helpful and prompt .Amazing professionalism and I have all respect for.Thank you
Great experience for recently qualified interpreters
The recruitment process is quite demanding and you need to get together a few documents and pass a (relatively simple) language test before you can get started, but communication was excellent throughout the entire process and I felt very supported. As others have mentioned, the pay is pretty low considering the skillset, but it's a great jumping-off point for those who are qualified but still gaining experience.
I was assisted by Ioana, who was very clear and helpful in our email and phone communication. She responded quickly and got back to me regarding all my queries. I've been working as an interpreter for a couple of weeks now with no shortage of jobs whenever I'm available, and am finding the calls stimulating and interesting. Thank you for all your help, Ioana!
The recruitment process was very…
The recruitment process was very smooth, with courtesy of Raluca, she was very patient and always responded on time...Big thanks to the whole team for the good work.
The recruitment process was easy and…
The recruitment process was easy and straightforward.A big thanks to Emma who helped me step by step and was very patience.looking forward to start working with Dals.
regarding the recruiting process as an interpreter.
I applied for this freelancing job and I had no idea how to move forward as their application is so long and complicated, it took me a one whole month for me to gather everything and start as an interpreter.
But thanks to Andreea Prodan/Recruiter.
She was very friendly and calm person.
She helped me with each and every step and informed me with every details. I would go through much more obstacles if it wasnt her. And about the work, I am loving it and this company values their employees and also the independent workers. I wish to be with them for a very long time.
Very helpful
Emma was very helpful during the recruiting process. It was a respectful and smooth experience, happy to be working with them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








