Daily Harvest Reviews 

1,369
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the delicious organic meals and fresh smoothies, noting that the quality ingredients make daily preparation very simple. Many people also appreciate the helpful support team and the convenience of having healthy food ready at home. Though some customers experienced frustrating issues with thawed food deliveries and a lack of proper dry ice packaging. A few individuals also mentioned that certain flavor profiles tasted unpleasant or that customer service responses were entirely unhelpful. Others encountered difficulties when trying to reach support or manage their scheduled orders properly.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a split opinion on quality and delivery. On one... See more

Quality

Reviewers mention ambiguous feedback about quality, as experiences vary significantly between products. While... See more

Order

Clients share ambiguous opinions on order experiences, balancing strong satisfaction with notable... See more

Customer service

Reviewers highlight negative aspects of customer service, reporting extreme frustration with unresponsive... See more

Response time

Users describe ambiguous interactions with response time, reflecting heavily split experiences. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The food is fantastic And, I believe, the best organic and gluten-free pre-cooked meals available. However I have canceled my subscription because of delivery issues. The service team is quick to res... See more

Company replied

Rated 3 out of 5 stars

Not a fan. Several people in my family tried the smoothies and we all agreed they just didn’t taste good. The flavors were off and not very enjoyable overall. We were really hoping for something refre... See more

Company replied

Rated 2 out of 5 stars

More than half of the boxes I've received have been completely thawed. No Ice of any kind inside the box. When I've asked customer service for assistance they wanted me to open each package to check... See more

Company replied

Rated 2 out of 5 stars

Good food and I hate that I am now a “former customer” because I did like the food, but the packages often arrived open with food spilling out into them and items missing; you better keep track if y... See more

Company replied


Company details

  1. Meal Delivery

Information provided by various external sources

Daily Harvest delivers thoughtfully sourced, chef-crafted foods to your door, all built on fruits and vegetables and ready to enjoy in minutes.


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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2.9

All reviews

(1,369)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the smoothies

Love the smoothies. Easy to make, delicious and convenient to grab on the go. A great way to start my day!

25 June 2024
Rated 4 out of 5 stars

I have really enjoyed trying Daily…

I have really enjoyed trying Daily Harvest. They have delicious, reasonably priced, easy to make food. I have increased my vegetable intake a lot by eating a harvest bowl for lunch every day. If I keep this up, I may see weight loss as well!

24 June 2024
Rated 1 out of 5 stars

If I could rate this a zero

If I could rate this a zero, I most definitely would. They are very inconsiderate to their customers. If you need to speak to one of the team leads Mikayla or supervisors, they only chat with you through email because they are too afraid or, I guess, do not want to do their job to address the problem over a phone call. Oh, by the way, she made one response, and that was it. I didn't hear anything back from her so yes I feel like my issue was ignored and not taken seriously. They are not very accommodating to their customer.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

I would recommend Daily Harvest to…

I would recommend Daily Harvest to anyone! Their food is terrific, very tasty, and their customer service is top-notch. If you have any problem at all, they fix it. That makes me keep coming back as a customer. I would love to see a vanilla bean smoothie option, probably with some nuts to ensure that there is enough protein for myself. I would love that addition to your lineup. The only change I would make is that sometimes it is unclear to me when I am placing an order. There is no button to push for the order. And I wish there was one so that I understood that an order was placed. I think that the re-ordering is a little bit too soon… for automatic orders, I would allow more time.

13 June 2024
Rated 5 out of 5 stars

Tasty!

Lots of great flavors, colors, and textures. A feast for my senses! I’m actually surprised by how much I’m enjoying my meals, especially the ones where I took a risk with ingredients I don’t normally eat! Highly recommend.

3 June 2024
Rated 5 out of 5 stars

These meals are amazing

These meals are amazing! They don't taste like frozen meals at all - they're so fresh! I love most of them (which surprised me as I'm a very picky eater) and it has even given me ideas on different taste combinations I can use when making my own homemade meals. I love that they're all plant-based so I feel like I'm getting a good dose of veggies every meal, and I also like that they're low calorie. I'll definitely keep these meals in my rotation!

25 May 2024
Rated 5 out of 5 stars

excellent customer…

Daily Harvest has excellent customer service. I had a problem with an order, called customer service and was immediately connected to a LIVE service representative. Talking and understanding a live person in the USA is refreshing. Nothing can be more frustrating than a order problem followed by a AI chatbot.It seems a trend for companies to cut customer support by using AI chatbots. AI chat bots can't replace or right a bad order.
Daily Harvest's representative fixed my order on the spot. I don't need to look any further for great products and great customer support.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Healthy tasty food that is plant based.

I love the meals I eat. I make sure that I have four days a week that I don’t eat the meals so I’m on a more limited plan the 12 to 24 and I can skip weeks when I’m on vacation or out of town for work. When I get back home from a being out of town, I’m glad to get back to my routine of eating daily harvest. It makes me feel healthy. Makes me feel better about myself and makes me want to go work out and it gives me food immediately ready to go. It’s fresh not overcooked and definitely not over processed.

30 April 2024
Rated 5 out of 5 stars

Happy customer

I love the fact that all the ingredients are organic. It's a little pricey, but I feel it's worth it since I'm eating more veggies than ever before. Any issues I've had, customer service has been great. I only wish they would bring back some items they took away (latte pods, frozen deserts).

23 April 2024

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