Sarah, our Customer Success Specialist, gives great hints and tips, but recognises the value in keeping sessions short (we're all busy!), focussing on priority areas one at a time. We had a great ap... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've always had a really positive experience working with CVL. Communication is great, the team come back with detailed information quickly and everyone is lovely to speak to. Sarah Atkinson deserv... See more
Company replied
Team Recruit have used CVLibrary for a number of years. This site has proved invaluable with regard to candidate placement & our contact Callie has been a huge help with all aspects of candidate se... See more
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We have been a CV Library customer for a couple of years now, accessing their CV database. The database is straightforward to use and fairly standard, however what makes CV Library stand out is their... See more
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Company details
About CV-Library
Written by the company
CV-Library is the UK’s top independent job board, delivering 3M+ monthly applications and ranked #1 for candidate quality. With 360,000 new CVs added monthly and powerful AI tools, we help businesses hire smarter and faster using flexible, cost-effective solutions.
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
Contact info
United Kingdom
- 01252 810995
- help@cv-library.co.uk
- www.cv-library.co.uk
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terri was extremely helpful and…
Terri was extremely helpful and patient, Thank you
15 May 2026
Unprompted review
Reply from CV-Library
Hi Bronwyn,
Thank you for your feedback.
We’re really pleased to hear Terri was so helpful and patient. We’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
I knew a little about how to use CV…
I knew a little about how to use CV Library but Grace gave me some great pointers this morning, thanks
15 May 2026
Unprompted review
Reply from CV-Library
Hi Mel,
Thank you for your feedback.
We’re glad to hear Grace was able to share some useful pointers and help you get more from CV-Library. We’ll make sure your kind comments are passed on to her.
Kind Regards,
The CV-Library Team
Excellent and helpful service from Isaac
Isaac was very knowledgeable and gave some great advice on how to maximize candidate CV sourcing. I would highly recommend.
14 May 2026
Unprompted review
Reply from CV-Library
Hi Ben,
Thank you for your great feedback.
We’re glad to hear Isaac was able to share helpful advice and support you with sourcing candidates more effectively. We’ll be sure to pass your comments on to him.
Kind Regards,
The CV-Library Team
Terri Baker was absolutely amazing!
Terri Baker was absolutely amazing. It was informative and I feel so much more comfortable using CV Library. She is the perfect person to train/guide you on cv library!
13 May 2026
Unprompted review
Reply from CV-Library
Hi Annique,
Thank you for your lovely feedback.
We’re so pleased to hear Terri provided such an informative session and helped you feel much more confident using CV-Library. We’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
Excellent customer support!
Had some training for my new role in recruitment provided by Marina today. She was extremely helpful throughout the call and provided an excellent level of customer service ensuring that I was left feeling comfortable with operating the system and that I can always lean on her for support if it is ever needed.
13 May 2026
Unprompted review
Reply from CV-Library
Hi Brad,
Thank you for your wonderful feedback.
We’re delighted to hear Marina provided such helpful training and made you feel confident using the system. It’s great to know you felt supported throughout, and we’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
Marina Papachristou took the time to…
Marina Papachristou took the time to hear my struggles with CV library and assisted making it easy to take and as well as building searches with me to save and go off.
13 May 2026
Unprompted review
Reply from CV-Library
Hi Matthew,
Thank you for your feedback.
We’re so pleased Marina was able to support you and help make CV-Library easier to use, including setting up and saving your searches. We’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
Kaylin was super helpful
Kaylin was super helpful, I've been using CV library for 8 years and she showed me a few tips I never knew about!
Thanks again.
12 May 2026
Unprompted review
Reply from CV-Library
Hi Harry,
Thank you for your kind feedback and for being with CV-Library for 8 years.
We’re so pleased Kaylin was able to help and share some useful tips. We’ll be sure to pass your comments on to her.
Kind Regards,
The CV-Library Team
Grace Simpson is excellent and has been…
Grace Simpson is excellent and has been a great help at all times
6 May 2026
Unprompted review
Reply from CV-Library
Hi Ed,
Thank you for your feedback. We’re delighted to hear that Grace Simpson has been such a great help and provided excellent support throughout your experience. We'll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
Great support from Sian today
Great support from Sian today. Have always received such a good service from CV Library. Thank you
7 May 2026
Unprompted review
Reply from CV-Library
Hi Natasha,
Thank you for your feedback! We’re delighted to hear Sian provided great support, and we really appreciate your continued trust in CV-Library.
Kind Regards,
The CV-Library Team
Fab customer service from CJ
CJ was very informative and really helped with providing me with information and support with tools I didn't realise were possible to use.
I am hoping this will now make our candidate searches more efficient.
His customer service skills were perfect.
7 May 2026
Unprompted review
Reply from CV-Library
Hi Tiah,
Thank you for your great feedback! We’re so pleased to hear CJ was able to provide helpful support and share tools to improve your candidate searches.
Kind Regards,
The CV-Library Team
Scam websight
Scam websight, after registering a job appeared the next day coincidentally in my home town a training course that I'd been looking for and surprise surprise you had to pay for the course. This was no coincidence
7 May 2026
Unprompted review
Reply from CV-Library
Hi Georgina,
We’re really sorry to hear about your experience. We are keen to assist you so, please do provide us with further information by emailing us at customerservice@cv-library.co.uk.
Kind Regards,
The CV-Library Team
Terri was great gave us lots of tips…
Terri was great gave us lots of tips and tricks to get the best out of searching and using the platform.
7 May 2026
Unprompted review
Reply from CV-Library
Hi Libby,
Thank you for your feedback! We’re so pleased to hear Terri was able to share helpful tips and tricks to help you get the most out of the platform.
Kind Regards,
The CV-Library Team
Fabulous experience
Nimesh was a brilliant help and support showing me the in's and outs of CV-library from a recruitment perspective! Very friendly and so professional, an absolute delight to speak to. Thank you so much!
7 May 2026
Unprompted review
Reply from CV-Library
Hi Katy,
Thank you for your lovely feedback! We’re so pleased to hear Nimesh was able to help and provide a great experience. We’ll be sure to pass your kind words on to him!
Kind Regards,
The CV-Library Team
Nick Powell is my Account Manager at CV…
Nick Powell is my Account Manager at CV Library and has proved invaluable, very helpful and always offers really great advice. Highly recommended.
5 May 2026
Unprompted review
Reply from CV-Library
Hi Samantha,
Thanks so much for your kind words! We're glad to hear Nick has been so helpful, we’ll be sure to pass this on to him.
Kind Regards,
The CV-Library Team
Marina was great
Marina was great, solved the issue swiftly!!
Thank you :)
30 April 2026
Unprompted review
Reply from CV-Library
Hi Elliot,
Thanks for your feedback! We’re glad Marina was able to resolve your issue quickly, we’ll be sure to pass this on to her.
Kind Regards,
The CV-Library Team
CV Library Customer Service
My review is based on training I completed. Isaac was friendly, professional, and very clear throughout the session. He provided me with all the tools I need to effectively use the CV-Library database. His customer service was excellent, and he is always prompt in responding to any queries. Highly recommended !
28 April 2026
Unprompted review
Reply from CV-Library
Hi Maria,
Thanks for your great feedback! We’re pleased to hear Isaac delivered such clear, professional training and provided the support you needed. We’ll be sure to pass this on to him.
Kind Regards,
The CV-Library Team
Excellent Product and Service, David Payne deserves a promotion.
I approached CV library as a recruiter to help with a campaign I was running. I dealt with David Payne throughout the process and I have to say I was very impressed by both the professionalism and the level of support offered but David and CV Library. Not pushy in the slightest, took the time to understand my needs, didn't upsell me on things I did not need and supported me throughout a trial period with them. If you are looking to recruit for specific roles, I would highly recommend CV library, easy to use searches, watchdogs and a support team that really cares that you are getting your monies worth. Pricing is way more reasonable than their competition too. We are not including this in our long term operation.
30 April 2026
Unprompted review
Reply from CV-Library
Hi Robert,
Thanks for your detailed feedback! We’re glad David provided such professional, supportive service and that you found value in the platform.
Kind Regards,
The CV-Library Team
Callie Dyers was extremely helpful
Callie Dyers was extremely helpful
she helped me with a login issue - smooth and seamless. Answered all questions with excellent politeness and solved issues promptly
30 April 2026
Unprompted review
Reply from CV-Library
Hi Marcus,
Thank you for your kind feedback! We’re delighted to hear Callie Dyers was so helpful in resolving your login issue smoothly and with such professionalism. We’ll be sure to pass this on to her.
Kind Regards,
The CV-Library Team
Kaylin was Amazing she took the time to…
Kaylin was Amazing she took the time to explain everything in detail.
29 April 2026
Unprompted review
Reply from CV-Library
Thanks for your lovely feedback! We’re so pleased to hear Kaylin took the time to explain everything clearly, we’ll be sure to share this with her.
Kind Regards,
The CV-Library Team
CJ is always helpful
CJ is always available ; today, he went the extra mile with conducting research and providing data that allowed for a change in strategy that will hopefully allow me to find the perfect candidate.
29 April 2026
Unprompted review
Reply from CV-Library
Hi Steve,
Thanks for your great feedback! We’re glad CJ’s research and support helped shape your strategy, we’ll be sure to pass this on to him.
Kind Regards,
The CV-Library Team
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