Cut Price Fabrics  Reviews 

572
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable prices, wonderful designs, and the consistently high quality of the available fabrics. Many buyers easily find fantastic materials that perfectly match online descriptions and comfortably exceed their initial expectations. Some reviewers were not happy with significant delivery delays and orders incorrectly showing as unfulfilled on the app. A few other people also felt quite frustrated because shipping notifications were missing and customer service emails went completely unanswered. Shoppers sometimes experienced extremely long waiting periods, taking several weeks before packages finally arrived at their home addresses.

What people talk about most

Order

People report negative experiences with order fulfillment, noting that purchases remain unprocessed or... See more

Product

Reviewers highlight positive aspects of product, noting that the fabric is of lovely quality, highly... See more

Quality

Customers consistently note positive experiences with quality, highlighting lovely fabrics that match... See more

Delivery service

Consumers find delivery service to be ambiguous, as many reviewers experienced significant delays, long wait... See more

Price

Reviewers mention positive feedback about price, expressing satisfaction with affordable cotton threads and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm very happy with the quality of the fabrics and the price of the cotton threads. delivery was extremely slow though but after I'd emailed a couple of times the package was delivered soon after.

Rated 2 out of 5 stars

This is the second time that I have placed an order and paid for it only to find that it is still showing as “unfulfilled” on the app. I have again had to request a refund. I have bought previously fr... See more

Rated 5 out of 5 stars

I have found all the materials I have purchased from cutprice fabrics to be of very good quality and the delivery service is always good with the material being well wrapped. I am so thrilled with... See more


Company details

  1. Fabric Store

Written by the company

Cut Price Fabrics is a family-owned and operated business, serving the every day needs of retail customers in the UK. With over 60 years of experience in the textile industry, we've built a reputation of supplying high-quality fabrics at low prices. Our fabrics are sourced from the best mills across the UK and we have a dedicated customer care team to make sure you never have to worry about your order again. We guarantee quality fabric and excellent service to all of our customers. Our team of fabric specialists source the highest quality materials for the best possible price. We have a company wide pledge to reduce all waste and are working towards a goal of being carbon neutral by 2025.


Contact info

3.1

Average

TrustScore 3 out of 5

572 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.1

All reviews

(572)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been waiting for my order

I have been waiting for my order . Have emailed no reply ,
I have asked for my money back . One word that keeps popping up order unfulfilled, my money has been taken , maybe it’s a scam to get money ?

12 May 2026
Unprompted review
Rated 2 out of 5 stars

Communication and fabric lacking

I ordered fabric 2 weeks ago, I have emailed them twice to find out when I can expect it and still no fabric and no response to my email.

I had a problem with my previous order that was delayed by so long I had almost forgotten about it, they responded to my email and I quickly got my order 2 days later. The total opposite to my current experience.

I just want my fabric which I have paid for.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

It's 9 days after I ordered from here…

It's 9 days after I ordered from here and I still don't have my order or any update.
Website says dispatched and delivered in 3 - 5 days.
I've emailed 3 time and have no reply.
Yet I've been sent an email to leave a review which is a bit hard to give a neutral or positive when I don't have my order so on this occasion I can only give 1 star.

15 March 2026

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