Curtains Made Simple Reviews 

217
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The curtains were delivered before estimated date. Beautiful finish and quality. I am delighted with 'Curtains Made Simple' and would definitely use them again and highly recommend them. Also amazin... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Very proffessional, from initial enquiry to post delivery. Only company I found that could make curtains the our extra large bay window measuring more than 5m... See more

Rated 5 out of 5 stars

Absolutely love our new curtains! Was nervous about ordering without viewing a display sample first, but I didn’t need to worry, they are of a very high standard and fit perfectly. Plus arrived earlie... See more

Rated 5 out of 5 stars

Don't be put off by their rather basic looking website. You can ring up and talk to their friendly, patient staff who will happily talk a novice like me through the minefield of measuring and making t... See more

Company details

  1. Curtain Supplier and Maker
  2. Blinds Shop
  3. Curtain Store
  4. Fabric Store

Written by the company

Curtains Made Simple offers a range of made to measure curtains and made to measure roman blinds styles using fabric from our own wide range or you can supply your own fabric.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted

Delighted - curtains look fabulous and were turned around very quickly. CMS also went out of their way to make sure I got the last bit of a particular fabric as it has been discontinued. Much appreciated

23 September 2024
Unprompted review
Rated 4 out of 5 stars

Stylish tablecloth

I had a tablecloth made. The fabric seems to be good quality and was well-sewn to specification. It looks stylish. It seems the dimensions were greater than the width of the fabric, so two narrower strips were sewn, one on each dise of the full fabric width. This looks ok, but I hadn't considered this limitation.

1 August 2024
Unprompted review
Curtains Made Simple logo

Reply from Curtains Made Simple

Thank you for your feedback. Yes when making tablecloths that are wider than the width of fabric, we would put the full width of fabric in the middle then have 2 narrower panels on each side. This way you wouldn't have a seam down the middle of your tablecloth which would look very poor. The only way to overcome this next time, is to choose a wide width width fabric instead. If you have any additional questions, please don't hesitate to contact us. From Curtains Made Simple

Rated 5 out of 5 stars

Great

great service and fast dispatch every time. thank you

28 June 2024
Unprompted review
Rated 1 out of 5 stars

This company gets one star for using…

This company gets one star for using DHL for fulfilment. It is always a nightmare and they take no responsibility for what DHL do.

27 June 2024
Unprompted review
Curtains Made Simple logo

Reply from Curtains Made Simple

Dear Chris,
I am sorry that you had an issue with your DHL delivery.
Please can you let us know your order number so that we can investigate this.
Kind regards,
The Curtains Made Simple Team

Rated 5 out of 5 stars

Great experience

Great experience! Staff were very thorough and checked measurements and that i was happy with the material before placing an order. Very quick producing the curtains and they are beautiful! Thank you!

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love our new curtains

Absolutely love our new curtains! Was nervous about ordering without viewing a display sample first, but I didn’t need to worry, they are of a very high standard and fit perfectly. Plus arrived earlier than expected, bonus! Added the scatter cushions on a whim and so glad I did, they really tie the room together. Wish I had more rooms to order curtains for now! Would definitely recommend, excellent :)

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use website, great selection of fabrics & super service

Easy to use website with clear information when purchasing, providing different options on each step of the way. Would be nice to see it modernised slightly be not at the expense of what makes it work in the first place.

Really good selection of fabrics, from affordable to expensive.

Prices were clear for the fabric and the price calculator allowed you to check quickly before proceeding.

Great customer service, a phone number clearly placed on the website didn't take long to get through to an expert who was very knowledgeable and friendly.

Across email as well they kept me informed every step of the way while the curtains were being made. They also asked and double checked everything before creating.

Highly recommended. Good value, great quality and service.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing value and service!

From start to finish my dealings with Curtains Made Simple has been excellent! Their prices are very competitive and they were the only company who was able to pattern-match my fabric (within the price!). Each of the staff members I had dealings with were kind, considerate and knowledgeable. Their communication was great and they took great care to ensure the whole process went smoothly. It was a large order which was completed in record time and it was delivered exactly on time. I can highly recommend Curtains Made Simple and I am already planning my next order!

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

I placed an order for blinds just in the nick of time for guaranteed delivery by Christmas only to be told just 2 weeks before Christmas that due to an internal error my order had not been processed. I was so disappointed but instead of the usual denial and defensiveness, Curtains Made Simple immediately admitted their error and took responsibility. How very refreshing.

Juliette bent over backwards and worked some magic with the fabric supplier and went on to make up my blinds in record time so that I still received both sets of blinds before Christmas. She also provided regular updates on progress without over promising. I’m so impressed with their honesty and dedication to great customer service. And the blinds are beautifully made as well. A lesson here for other retailers on how to treat their customers when things go wrong.

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Love my curtains and blinds

Love my curtains and blinds. Whole experience was easy. Kept informed all the way. Excellent craftsmanship and attention to detail.
Website could do with a refresh.
Will be back again soon!

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Perfectly fitting curtains every time.

This was my 3rd pair of curtains from Curtains Made Simple and my goodness they live up to their name.
Firstly there's a huge range of fabrics to choose from in all price ranges. It's easy to get samples. The website helps you to get exactly the right size by asking for specific measurements rather than leaving it to you to work things out.
When the curtains arrive they are already gathered with hooks in place. All you have to do is hang them.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

I love my new curtains!

I love my new curtains! The quality and finish is superb and the team contacted me to make sure everything was correct in my order. Arrived when they said they would and look so good. Would definitely use again!

28 July 2022
Unprompted review

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