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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, clear communication, and friendly demeanor. People are particularly impressed with the prompt and efficient customer service, noting quick response times and effective problem resolution. Many users find the platform easy to use, especially for creating modpacks and uploading mods, highlighting a smooth overall experience. However, some people were dissatisfied with the website and user experience, encountering issues with login authentication, persistent ad prompts, and difficulties with game file sharing. A few other people also felt that the AI support was unhelpful, and some experienced long waiting times for modpack verification.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers praise it as the best modding website,... See more

User experience

Users describe ambiguous interactions with user experience. Many customers praise the clean, intuitive... See more

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness, professionalism, and quick... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the quick and effective support, with... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The AI support was useless, as all the “fixes” it recommended didn’t apply to ARK, seeing as the game doesn’t appear in the CurseForge app. However, Dana was quick and precise. She asked for my acc... See more

Rated 3 out of 5 stars

I used to love CurseForge, but the updates have just ruined it. Now I use Modrinth it is just better. CurseForge used to be my go to now it is Modrinth.

Rated 5 out of 5 stars

Used CurseForge for a while now and never had any issues at all until now and the way their support worked is nothing but amazing . Fast respons whitin and hour and entire issue solved whitin 3 hrs... See more


Company details

  1. Gaming service Provider

Written by the company

CurseForge is a platform where gamers can find and download mods and add-ons to customize their gaming experience across various titles like Minecraft, World of Warcraft, and more. It's a hub for user-created content, allowing players to enhance and personalize their favorite games.


Contact info

4.0

Great

TrustScore 4 out of 5

201 reviews

5-star
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1-star

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good Programm only one little problem

CurseForge is a verry good programm to play with mods. It is easy to understand and has a lot of different mods. The only problem i see is that you can not use mods for example for minecraft even if they are only 1 version to old. So you cant add a 1.20.5 mod to a 1.20.6 modpack, even if this update didnt change anything from the wise the mod works.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Recently required support

Recently required support and the CF team resolved my issue very swiftly and with professionalism. I have yet to have a negative experience with them. Thank you CF!

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Although I'll admit at first that there…

Although I'll admit at first that there was some confusion because I wasn't getting the response I was looking for, it was quickly resolved when I asked some questions to clarify. They were quick to respond and quick to resolve my issues when I reached out via support.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support, very patient willing to work with me step by step. Until we found a solution. Very fast response time. They are willing to take advice on how to better provide a service to you. Overall, I am very Pleased.
Look forward to what is in store from them in the future

30 March 2024
Unprompted review
Rated 5 out of 5 stars

Great support team!

I was having account issues and didn’t understand what was going on, the support team extremely patient and helpful and explained what was happening.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Friendly team

Friendly team
I am pleased to upload my creations for The Sims 4 game on this resource. Fast checking, friendly team. If I make a mistake, they will help you. Will answer all questions. I'm happy to be here, thanks guys!

19 March 2024
Unprompted review

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