Currys PC World IE Reviews 

Would give no stars I could. Rubbish rubbish rubbish rubbish customer service!!!! Having issues with a fridge that’s one month old. A week into emailing customer service and they still haven’t gotten past asking me for a correct eircode even though I’ve given it to them ten times. The phone customer service are absolutely useless. Say they can’t and won’t deal with the issue.
Haven’t had time to get back into store. But I will never ever ever ever buy from them again.

I had a problem with my Lenovo laptop that I purchased in Currys Carrickmines. I dealt with Benny and Wesley at
the service centre. Both Benny and Wesley were very
knowledgeable, patient, and extremely helpful. Despite
being very busy, I got undivided attention and great advise. With highly skilled staff like these, Currys will
always be my go-to store. Many thanks to both.

Shame I dont have the options for Zero Stars.

Ordered a Dyson Handheld via their website and selected next day delivery - that was the easy part. Order confirmation came through as you would expect. Brilliant. Within seconds, another email, telling me my order has been delayed and somebody will call me soon to explain my options. Received a phonecall two hours later askiing if i wanted to purchase their care and repair which I had already declined at checkout to which i said no. The operator then told me that either royal mail would send me a text the next morning with a delivery window, and please ensure someone over 18 is home to sign for it.
We come to the day of delivery and I click the order confirmation to track my order, still not dispatched. I call their absolutely woeful customer services line and am told it may be quicker to use online assistant. After an hour of this, I am no further foward so call their number again. When I speak to someone, finally, I am told the item is out of stock. Why should I have had to chase for this information!
In the end got a refund authorised, but I have to wait 3-5 working day for that to arrive....
If only Currys were as foused on actual customer service as they were on sales..... I'll probably avoid them both in store and online from this point.

I ordered an oven from Currys.ie, including installation fee of 55eur and free recycling of the old oven and packaging (this is a fee they explicitly say at check out is included in the price of the good). The delivery men delivered it and I realised it was slightly too large size to replace my old oven. We discussed what to do, and we ended up deciding to leave both ovens and I will find someone to install it myself as counters needed to be resized (while still being able to cook on the old one). They were very helpful and arranged a refund of my installation fee, and said to call Currys once I had installed my new oven so they can come and pick the old over and the packaging. My new oven is now installed so I called to arrange a pick up of the old one through Currys customer service, which is when I was told they can't do this now as it longer than 2 weeks since the delivered the oven (it has been nearly 4 weeks since delivery as it took some time to find someone to install the new one). I asked several times are you sure nothing can be done, especially as the charge for recycling is included in the price of the product. "Nothing can be done". We all know how awkward it is to move white goods, somehow I have to recycle this oven myself now. Very disappointing as it would be so easy to please a customer in this instance. I won't be ordering from Currys again, a shame as was looking to upgrade my fridge and dishwasher soon, but I will go elsewhere from now on

"The Mathematics of Failure." (Price 1,225 + Repair Cost 450 / Years = Disaster, approximate yearly cost 800 euros per year)I purchased this LG American Fridge Freezer in Curry's Naas three and a half years ago, expecting a premium appliance that would last a decade. Instead, I’ve ended up with a €450 repair bill and a scrap metal unit. Whilst the service from the staff was credible, what's not credible is that I cannot write a review of the product on the website, and that the product should be durable and fit for purpose. I do not recommend this product.

I bought a Desktop from PC World, and opened up a paid agreement for 3 or 5 years for Breakdown recovery.
I am very happy with all the repairs they have done. I recently bought an upgraded 3-in-1 desktop, and I am going to have the same service again. They were very prompt and courteous with my repair, and I was very happy with their service. Well done, PC Know How, you did me a great service.

I am extremely disappointed with my experience at Currys. I ordered a Tefal steamer online for in-store collection, only to get home and discover that the appliance had clearly been previously used and that items were missing from the box.

I then had to spend over an hour on the phone, speaking to four different people, just to arrange an exchange. When I finally received a replacement, unbelievably, that box also had different items missing. This is completely disgraceful and utterly unacceptable.

Five months later, the steamer broke down and started leaking water. Trying to arrange a repair has been another nightmare. I’ve spent over two hours on the phone, speaking to six different people. Each one claimed it wasn’t their department and passed me on to someone else. Every time, I had to repeat all my details, only to be transferred again after 15 minutes.

The customer service is an absolute joke. The lack of quality control and accountability is shocking. If you value your time, money, and sanity, I strongly recommend shopping elsewhere where you’ll receive proper service and respect as a customer.

A complete waste of money and time.

Bought an MSI MAG 341CQP Oled Monitor and Im really satisfied with the price and quality of the prodct, cant beat that Oled quality. Would definitely recommend.

Not recommend!!!!! Order online didnt get my order!!!!!! They was do investigation over month,not event tell me and they close my case !!!!!!!! No order no money!!!!!!

Great place to shop always go here

My disabled brother purchased an expensive tv from Currys however despite asking for tv set up to be included in the price when the tv arrived no installation had been included ! I called Currys hoping to have this resolved immediately
What followed was nearly 3 hours of me bieng transferred from one department to another no help whatsoever! I was told installation had not been added when tv was purchased.i asded if they could trace the call to check as I know this was asked for at the time of purchase ! No help offered at all.
I called again the following day once again passed from one department to another some members of staff were quite rude and one again no help whatsoever
The tv has to be returned because currys refused to send an engineer to set up the tv despite the fact they were called within an hour of delivery of the tv and of course offering to pay for this service AVOID THIS COMPANY

Currently being fobbed off by Currys customer service regarding an online purchase of a Vax carpet washer that poured out thick smoke as soon as it was turned on for the first time. Responses are slow, repetitive and keep telling me to call a repair number despite saying I would like to exercise my right to a replacement machine. Herein lies the problem, Currys customer service reps do not appear to be familiar with the Sale of Goods Act etc that states goods must be of merchantable quality and fit for purpose. Hoping someone at Currys reads this and looks into this matter!
Edit 13 March: Currys closed my customer service case with no further action. Appalling lack of engagement. Will be reporting them to the CPCC.

I bought a NINJA – Luxe Cafe Premier Series ES601UKBK Bean to Cup Coffee Machine on November 28th after reading positive reviews and believing it would be the perfect choice for our home. Unfortunately, my experience has been very disappointing.
The machine constantly shows errors. The water float often gets stuck, causing waste water to overflow. When making coffee, you must stand next to the machine because the vibration is so strong that the cup can move or even tip over, spilling coffee.
I contacted Currys at the beginning of February and requested a refund due to the faults, but this was refused, despite the refund option being available online. The machine has only been used for a short period of time.
Considering the high price, the quality feels very poor — more like a product bought from Temu rather than a well-known brand. I am extremely disappointed and would not recommend this product.

Ordered an item that showed as in stock on the website. After placing the order, I kept getting messages saying it would be delivered soon. But when I rang them, I was told they didn’t actually have it in stock. The delivery kept getting pushed back again and again, and in the end it was never delivered at all.

Trying to get a refund was just as frustrating. The online chat staff couldn’t help (ironically the holding message on the phone tells you it's faster through chat option online - clearly didn't help at all), and when I called it took several attempts to even get through to the right department. I was passed around with no clear answers and no one seemed to know what was going on.

Honestly, the only reason to buy from Currys is if you can walk into the shop, pay, and walk out with the item in your hand. I wouldn’t risk doing business any other way with them anymore.

I called to Mahon point recently to purchase extra storage for my mobile phone . While dealing with Justin he unloaded and removed unnecessary app files off my phone which helped to free up storage . He also advised on storage requirements . Then he replaced my laptop charger with a reliable replacement brand . Justin is a very knowledgeable IT systems expert and has a good customer service attitude .

We bought a dishwasher and did not select installation as my husband often installs large appliances. The dishwasher did one wash and then threw up errors. We conacted Currys customer care and were told that because they did not install the dishwasher, they would not deal with us. We spent over 600e on a dishwasher that ran once and is now useless. Please be warned and do not buy large appliances from Currys.

My mother who is 87 and disabled purchased a washing machine in store - she paid for installation and the recycling of her old washing machine . Delivery men could do neither so they assured her that she would get a refund for installation & recycling but didn’t tell her how she would receive said refund. Washing machine is sitting in her living room . I have tried to phone and speak to a person to explain the situation to no avail - you just get useless menus & virtual assistants . I also got cut off from my call. I then tried web chat and after waiting and typing in all the details I get told that the only way my elderly Mum could get her refund was to go back to the store 13 miles away . Bearing in mind when I took her to the store she was having a ‘good’ day as she is suffering from COPD, angina, arthritis , breast cancer and is classed as disabled with a blue badge. I explained all this to the agent who then told me that she could only deal with online orders ! I asked to contact a manager - she said that there was no way to do that so I informed the agent in the chat how terribly Currys are treating the elderly & disabled and that I was going to Age Concern to highlight their awful after service. Subsequently as it stands I have to wait for my mother to have another ‘good’ day and traipse her 13 miles away to a store for a refund whilst sorting out a private plumber to install the machine. Hopefully my mother will not fall over the appliance that is standing in her living room but who knows ? What an awful way to treat disabled, elderly clients- shame on you Currys
UPDATE 16/3/26
Curry’s can reimburse straight to your bank account - they’ve reimbursed my mother - so do not take customer service agent’s advice, it’s incorrect .

I purchased a De'Longhi coffee machine (€500) from Currys in September. This was not a small purchase for me – it represents roughly a week’s wages – but I justified the cost as a long-term saving compared to buying takeaway coffee. Even if the machine lasted only a year, it seemed worthwhile.

Unfortunately, by November the machine was already showing signs of malfunction. Due to the Christmas period and other commitments, I was only able to return it for assessment in February. At that point, I was informed by the sales assistant that Currys acts only as a broker for De'Longhi products and does not handle warranty returns directly. This was disappointing, as this was never explained at the time of purchase and would have influenced my decision.

The machine was sent for repair (issue: milk frother not working). I was advised this could take up to 14 working days; in fairness, it was returned after 8 working days. However, the machine came back with the exact same fault – the frother still does not work. There was no visible indication that the issue had been properly diagnosed or tested.

Overall, this has been a very frustrating experience for a premium-priced product. Based on my experience, I would strongly advise potential buyers to carefully consider warranty and service arrangements before purchasing a De'Longhi machine from Currys. The repair was handled by Kinilworth Electrical, but the problem remains unresolved.

I purchased a laptop with a care plan and, within two years, key components failed. Despite repeatedly requesting a unified response, Currys has continued to send fragmented messages, mainly from the care team, who attempted to coerce me into accepting an inappropriate repair. On one occasion, a team member even threatened to cancel my policy if I did not accept the repair. I have yet to receive any substantive resolution regarding a replacement. Their handling of my complaint has been obstructive, inconsistent, and stressful—I cannot recommend Currys based on this experience as despite copying in the Chief Executive I am still awaiting a response

Don't buy Notting from this store they dont give you what you pay for .Between them and dpd lost my items. Im waiting since 7th January for my items and today still nothing. With endless calls and emails the customers services lie to you and tell you items are on the way and nothing.They told me a refund was on the way that was a lie too .Just to get me off the phone. They are the worst store in history. Beware Don't buy nothing. Worst customer service experience.Yes hello Tracy yes I've contacted you guys multiple times. The hole of India currys customer service representatives must have all my details by now .Why dont you ask them .