It would have been a 5 but for the flexi pay application. To verify yourself you had to use auto scan to take a photo of yr passport or drivers licence. Neither would work on my camera and no anothe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
United Kingdom
- www.currys.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leon assisted perfectly
Great service and excellent knowledge…
Great service and excellent knowledge of what product i was after would highly recommend you to all my friends
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, made it an easy decision, thanks Neil. Delivered on time, again by very friendly staff, will definitely buy from them again
May use AI-assist with repliesRead more
Appalling customer service
My TV which is less than a year old stopped being able to access apps through Freely. After 3 hour long phone calls they finally agreed to take it away and sort it out. But they couldn't put me through to arrange this, so had to phone another number who wanted me to go through all the checks again. They finally did collect, repair and deliver it back. But no-one could tell what me the problem and been, the repair done, replacement parts etc. But I was given a letter with a QR code, just tried this and was in queue for webchat and then got cut off. Curry's service is appalling, I was stymied at every stage, I will never buy from Curry's again and wouldn't recommend them to anyone.

Reply from Currys
Delivery of washing machine
Went to Chichester currys on Sunday 13th September to buy a new washing machine we choose a candy they said we would have to wait for delivery min 10 days but today thursday 17th September had phone call to say machine would be delivered today brilliant service from store to delivery men very helpful & friendly
Excellent service the lady who served…
Excellent service the lady who served me was very helpful
I have sent several emails from aprox a…
I have sent several emails from aprox a week after receiving my order to complain about the dishwasher which is not working properly, I kept getting fobbed off by Currys as everytime I sent an email, a different person would response and always the same, telling me to contact Hisence and giving me a phone number, but when I did contact that number they do not service Ireland
I eventually gave up, but I or my family or friends will never purchase anything from Currys again, the worst service I have ever encountered

Reply from Currys
Perfect
Product available and on sale, free delivery within 48 hours, it's a winner!!!
Excellent service from Bob at the…
Excellent service from Bob at the bromborough store. He went above and beyond to get us the vacuum we wanted. Great customer service
Great service
Excellent service and knowledge. There was a mistake but this was rectified immediately.
The member of staff that served me
The member of staff that served me, was not interactive, and more interested in selling me extras and product cover.

Reply from Currys
Appreciated being kept aware of the…a
Appreciated being kept aware of the stages before delivery . Kevin arrived within the times texted to me . Very pleased
Wonderful staff and delivery
Sales assistant in shop was so helpful.
My delivery came today and it really was 5*.The 2 lads who came could not have been more careful, courteous and efficient.
Well done!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







