Went through the process of ordering a Bosch series 6 washing machine in store at Woodseats . Two days later got a call saying the washing machine not in stock. So had to make a trip to the store to... See more
Company replied
Unit 3 Heeley Retail Park, Chesterfield Road, S8 0RG Sheffield, South Yorkshire, GB
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Went through the process of ordering a Bosch series 6 washing machine in store at Woodseats . Two days later got a call saying the washing machine not in stock. So had to make a trip to the store to... See more
Company replied
I had trouble finding out how to use a specific gift card but customer service explained what I needed to do. This involved going into store and here I saw a big difference from previous visits to the... See more
The shop was busy, but staff were aware of us, asked if they could help, said they would get someone, apologised for delay.A young man came to help us, but unfortunately, the choices that were shown... See more
My reason for giving the rating - our product was available in store at a great price but the customer service shown by the member of staff went over and above. He was polite, friendly and carried... See more
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 3 Heeley Retail Park, Chesterfield Road, S8 0RG, Sheffield, South Yorkshire, United Kingdom
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Easy to buy a washing machine and book it in. The two guys were great. Polite, happy to help and took all the wrappings away with them. Working quickly and happy to answer questions.
Ian
Every time I purchase a product from Curry's the service I get there is first class.
The two staff who helped with the purchase were very friendly and helpful
Fantastic customer service and very knowledgeable
Very easy to brows in shop to see and assess items with no pressure to buy.
I bought a Hp smart tank 7006 in August. It has been a nightmare it is ripping the paper up it will not set up properly it is the worse printer I have had. You cannot speak to anyone at curry’s I am tearing my hair out

Reply from Currys - Sheffield Heeley
I told the assistant my budget and was shown a phone within budget chose the colour and bought it.
Advice was given about suitable headphones/ear buds and a cover for the phone.
There was no pressure to buy or spend above my budget.
Great member of staff, very helpful nothing was too much trouble
My appointment was to purchase a subscription to Microsoft 365. The assistant was polite, helpful and full of knowledge about the issues that worried me. She loaded everything on to my laptop and gave me confidence to continue at home. She was sympathetic and at no time did she make me feel inferior due to my lack of knowledge and confidence. She was just wonderful.
The woman on the support/returns desk was very helpful in assisting me to prove that I had bought the product I was trying to return for being faulty. I didn’t have the receipt but with her help was able to prove that it was me that had bought it.
Received exceptional service while purchasing my PC system at Currys Heeley Retail Park. The staff took time to guide me through the different products.
Exchanged ink cartridges even though I had opened packet before realising error. Just had to pay small fee. Cheaper than purchasing a new one
Lady very helpful.
Fitted new iPhone screen protector as part of a guarantee, did a great job.
There was little advice about the item I was purchasing, no clear instructions on how it worked, and no information that the charger was not included.
I only discovered this after returning home, meaning I had to make another trip to the shop to purchase one. This could easily have been avoided with better communication.
The sales assistants appeared much more interested in selling care plans, insurance, accessories, antivirus software and other extras than in making sure I had the information I needed about the product.Unfortunately, this seems to be the standard approach with every purchase at this retailer

Reply from Currys - Sheffield Heeley
I bought a Samsung tablet from your store. When I got it home it didnt work. I rang your helpline, they said take it back to the store and tgey will give me a new one. At tge store I was told I coukdnt have a new one or a refund Id have to wait 30 days which is nonsense. It was not until I demanded to see tge manager tgat my request was accepted. Has none of your staff heard of the Sale if good act

Reply from Currys - Sheffield Heeley
I ordered on line, it was ready and waiting for me to collect 15 mins later.
great and very polite and friendly customer service
Went to have my new iPad set up
Very pleasant and helpful
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