Currys - Lowestoft Reviews 

52
•
TrustScore 4.5 out of 5

4.4

Unit 6 North Quay Retail Park, Peto Way, NR32 2ED Lowestoft, Suffolk, GB

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Rated 5 out of 5 stars

Was greeted upon entering store by sales assistant who helped us find what we wanted and proceeded to deal with our sales whilst under training with another assistant. Both assistants fully explained... See more

Rated 5 out of 5 stars

Staff at the Lowestoft branch have always been brilliant. We had an issue with an item and it was immediately replaced. Great that you can drop off your old appliances. Definitely worth an all roun... See more

Rated 4 out of 5 stars

Staff really friendly and super helpful. Only reason for 4 stars is everytime we go in there never seems to be enough staff of the floor. You have to try and find someone in order to purchase somethin... See more

Rated 4 out of 5 stars

Very good service and extremely knowledgeable by the young man that initially served me. I went away for 15 minutes to think about my purchase and when I returned and the original young man was busy... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Lowestoft

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 6 North Quay Retail Park, Peto Way, NR32 2ED, Lowestoft, Suffolk, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.4

All reviews

(52)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was purchasing a TV which I had…

I was purchasing a TV which I had researched online and the sales assistant Paul took his time to answer all my questions and explain in detail what and how the TV operated. I found Paul to be very Knowledgeable with the products in Currys.

29 September 2026
Rated 3 out of 5 stars

When we walked into the store plenty of

When we walked into the store plenty of staff walking around,then when we needed some advice no one about. We walked around to find a member of staff called Jack who was very polite and helped us made our purchase. While Jack was still serving us at the till another member of staff butted in and asked him to show another customer where a certain item was in the store . Jack said no I'm still with my customers. Was happy with Jack's service but not the other older staff member .

24 September 2026
Currys  - Lowestoft logo

Reply from Currys - Lowestoft

Hi Beverley,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 3 out of 5 stars

First the negatives

First the negatives, box arrived damaged and the seal was broken which tells me it was a return or someone tampered with it! Fortunately everything was still in the box!

Positives - Delivery was quick and on time and the item itself is a fantastic little gadget.

27 September 2026
Currys  - Lowestoft logo

Reply from Currys - Lowestoft

Hi Steve,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

Excellent in store, badly let down by delivery firm

Assistant was knowledgeable and helpful. 5*
Unfortunately one of the two items I decided to purchase was not in stock.
I was pleased to be offered home delivery and arranged for a Saturday delivery - (8am - 8pm on receipt. Actual window given by the delivery company was not communicated to me until 10.05 the Saturday, - a one hour slot for early afternoon. By 8pm no delivery had been made. 0*

26 September 2026
Rated 5 out of 5 stars

Super service at Lowestoft Currys

Super service at Lowestoft Currys- looked at many phones, great advice from assistant Laurence, who didn't push me to the most expensive one!
Advised on pros and cons of phones.
So much better than endless scrolling on website at home!

25 September 2026
Rated 2 out of 5 stars

Popped in to Lowestoft branch this…

Popped in to Lowestoft branch this morning to collect an online order…was greeted by a lovely lady I think called Lyndsey she was very polite and friendly. Upon entering the shop I headed straight to the desk and offered a chirpy “good morning” to which the lady just glared at me and looked stressed and immediately called for another member of staff to come and serve as she was too busy ( I was the 1st customer of the day) I was then served by another member of staff who was “ok” I wouldn’t say customer service was “their thing” they weren’t overly friendly. Stressed out lady liked to micro manage at this point and chirp up thinking she was helping in her monotone unfriendly voice. Overall my partner and me looked at each other in the way out and both said how weird the experience was and how we got really bad vibes, I will be opting for home delivery from now on!!

16 September 2026
Unprompted review
Currys  - Lowestoft logo

Reply from Currys - Lowestoft

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR74175

Rated 5 out of 5 stars

Easy purchase great delivery

Easy purchase. We were told 21 days delivery but it arrived after a few days.
We got a message telling us that the item was ready for delivery. The delivery team called us on the time and gave us a time that they would arrive. They placed the unit in the kitchen. Great service

12 September 2026
Unprompted review
Rated 1 out of 5 stars

Service is shocking! But their is an Argos next door

Just went to buy a TV from Curry’s Lowerstoft. Awful service, staff doing nothing but told I had to wait in a queue for a sales assistant, to buy the tv that I had chosen. The brash nature of Elly “You will have to wait for someone” was nothing short of shock. Saving grace, there was an Argos next door,, the tv was an extra £9 pounds from Argos, but I’d rather part with my money where custom is valued. To curry’s management. Why have you got the storm manager booking customers into a digital queue when there are free assistants? And why employ rude staff like Elly.

8 September 2026
Unprompted review
Currys  - Lowestoft logo

Reply from Currys - Lowestoft

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

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