Currys - Kidderminster Reviews 

32
•
TrustScore 4 out of 5

4.2

Unit K Crossley Retail Park, DY11 6DY Kidderminster, Worcestershire, GB

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Rated 5 out of 5 stars

I bought an Epson ET 2950 from Curry's a few months ago, then it suddenly had connectivity problems one day recently. The Curry's technician (online) spent about 3/4 hour trying to solve the problem,... See more

Rated 5 out of 5 stars

We went into Curry’s with the intention of just looking around for a possible new TV. But we ended up walking out with one that cost £1500. The young lady that came to our rescue was so helpful & know... See more

Rated 4 out of 5 stars

The staff in the Kidderminster store get all four of these stars for their patience and apologies, the central distribution get zero. Despite the fact that I received an email and a text telling me th... See more

Rated 5 out of 5 stars

Richard your assistant was friendly,helpful and very patient with me when I was purchasing my new fridge and freezer. The prices of both products were really reasonable and not too expensive.


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Kidderminster

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit K Crossley Retail Park, DY11 6DY, Kidderminster, Worcestershire, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

32 reviews

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4.2

All reviews

(32)

137,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent after sales service

I bought an Epson ET 2950 from Curry's a few months ago, then it suddenly had connectivity problems one day recently. The Curry's technician (online) spent about 3/4 hour trying to solve the problem, but in the end gave up. I took it back to the shop, and it was immediately replaced with a new one. Excellent support, excellent service. Very happy.

19 October 2026
Rated 1 out of 5 stars

Second review about the same issue

Updated review due to your response
Second review about the same issue.
Recently bought an American Fridge freezer which was damaged on arrival. I was offered 20 percent discount which I accepted. To never receive this. I have been backwards and forwards to the shop and after my previous review I was asked to email everything to them. I received a response and was told to wait until the 24th of October for my cheque bearing in mind this is six weeks later.
I have still not heard anything so I emailed to get a response saying my case is closed and nothing more they can do for me.
So I paid £1500 for a brand new fridge freezer that got damaged on delivery.
And I must just accept that.
I have all the correspondence as proof.
Don't try phoning because its an absolute nightmare.
Now I sit with a damaged very expensive fridge and I must just accept it.
Absolutely disgusted

Listen i have done all of this already now you want me to redo everything.
You need to contact me and sort this once and for all.
I am not running after you again

8 September 2026
Unprompted review
Currys  - Kidderminster logo

Reply from Currys - Kidderminster

Dear Gail, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76916. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 5 out of 5 stars

Expert help sealed the deal

We went into Curry’s with the intention of just looking around for a possible new TV. But we ended up walking out with one that cost £1500. The young lady that came to our rescue was so helpful & knowledgeable about each product that we found the exact match for our home setup. She was brilliant & deserves a pay rise.

2 October 2026
Rated 3 out of 5 stars

Mixed

Product information was good. We were required to collect the item after we had selected and paid. We had to print receit in order to collect. Currys should have have printed receipt at point of sale

4 October 2026
Currys  - Kidderminster logo

Reply from Currys - Kidderminster

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.

CUR75580

Rated 4 out of 5 stars

Had to make two journeys.

The staff in the Kidderminster store get all four of these stars for their patience and apologies, the central distribution get zero. Despite the fact that I received an email and a text telling me that my order was ready to collect, it wasn’t there. I had to make a second journey to pick it up which wasn’t overly convenient.

4 October 2026
Rated 1 out of 5 stars

It would be a great help if they tell…

It would be a great help if they tell you if a product is not available there & then instead of taking my money then a day later telling you it’s not available. I was promised a refund, at least within 24 hours but no refund yet. On contacting customer services l now have been told it will be 3 to 5 days for refund. That is not good customer service as far as l’m concerned!
Very not happy

29 September 2026
Currys  - Kidderminster logo

Reply from Currys - Kidderminster

Hi Janet,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks, Jodie

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