Currys - Farnborough Reviews 

67
•
TrustScore 4.5 out of 5

4.5

Unit 8 Blackwater SP, Farnborough Gate, GU14 8BL Farnborough, Hampshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went, with my 89 year old Mother, today to purchase a Washing Machine. Pat, a Sales Advisor, asked if she could help us. She couldn't have been friendlier or more helpful. The Washing Machine was or... See more

Rated 4 out of 5 stars

We were looked after in store by a very helpful member of the sales team. The only problem we had was with the computer sales system which changed our address details. Although we were assured b... See more

Rated 5 out of 5 stars

The technical advice during purchase was excellent and unbiased. A pleasure to be given sound advice, and Krish also was careful to only say what he knew and did not guess when his detailed knowledge... See more

Rated 3 out of 5 stars

Having purchased a head. I was expecting to be in and out. However this was not the case . Huge shop little or no staff . Noone at tills or collection point. Had walk half down shop before finding som... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Farnborough

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 8 Blackwater SP, Farnborough Gate, GU14 8BL, Farnborough, Hampshire, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(67)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bougjt LG TV

Bougjt LG TV
SOUND BOX
and all staffs help me . They are very expereance and well manner guys.

22 September 2026
Rated 1 out of 5 stars

Useless

Ordered 19/9 - said ready by 21/9 - still nothing
useless

22 September 2026
Currys  - Farnborough logo

Reply from Currys - Farnborough

Hi
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.
Thanks - Louis

Rated 3 out of 5 stars

Bought a laptop

Bought a laptop, had to redo all paperwork as my address wasn't taken so it defaulted to store address, didn't get any phone call either after being told it'd be set up next day. Just didn't get the feeling of confidence that a £600 purchase was taken seriously

15 September 2026
Currys  - Farnborough logo

Reply from Currys - Farnborough

Hi Stephen,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 1 out of 5 stars

Extremely disappointing customer service and missing order

I ordered a coffee machine with a specific collection day, but my order was not available on the agreed date. I contacted customer service to find out what was happening, expecting a simple update or some help locating my order.
Instead, I was told that I had to wait another 24 hours and then call again, at which point they “maybe” would be able to help me. The agent was extremely unhelpful and appeared to have no idea how to handle my order. The attitude was also rude and completely lacking in professionalism.
I was kept on the phone for around 10 minutes, only to be told that they could provide me with a product ID. When I asked what I was supposed to do with that when I already had my order number, the response was essentially, “I don’t know.”
This is an incredibly frustrating experience. I have now been waiting two days beyond my agreed collection date and still have no idea where my order is or when I will actually receive it.
Delays can happen, but the way this situation has been handled is unacceptable. I would expect customer service to provide clear information, take ownership of the issue, and treat customers with basic courtesy. Unfortunately, I received none of those things.
Very disappointing and extremely unprofessional customer service.

1 September 2026
Unprompted review
Currys  - Farnborough logo

Reply from Currys - Farnborough

Hi Aneta, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81932.(Please attach to email)  


Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Rated 4 out of 5 stars

The products were as advertised

The products were as advertised. The order was ready quicker than I thought it would be. The products all work well and easy to use. The only reason I have given 4 stars and not 5, was because the assistant who was at the collection point didn't acknowledge I was there and waiting whilst he was on his phone. When he went to go and get the order, he took a very long time because he chatted with other colleagues along the way- which may or may not have been related to work, given their reactions. There seemed to be no real urgency.

28 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look