Currys - Durham Reviews 

108
•
TrustScore 4.5 out of 5

4.5

Unit 2 Durham City Retail Park, DH1 2RP Durham, Co Durham, GB

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See what reviewers are saying

Rated 2 out of 5 stars

I paid for a specific time to deliver ...I was emailed confirming time etc ...great Deliverers turned up very very early kept ringing me (but my phone blocks unknown callers ) I thought as severa... See more

Company replied

Rated 5 out of 5 stars

During the year of 2026 I have made several major purchases of white furniture and computer orientated software. No hard sell attitude but useful statements helped me to make my decisions each time. D... See more

Rated 5 out of 5 stars

Sharon who is a member of staff at currys helped us out huge amounts, she was very friendly and helped us choose the right washer/dryer for us. She told us all the information we needed to know... See more

Rated 5 out of 5 stars

Excellent from start to finish. Removed old washing machine & installed new one. It was tricky but they persevered and were so helpful and polite. I wouldn’t hesitate to buy from Curry’s again.


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Durham

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Durham City Retail Park, DH1 2RP, Durham, Co Durham, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.5

All reviews

(108)

137,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended...! EXCELLENT Delivery...!

Many thanks for excellent delivery time to Josh and for taking away the old machine for recycling. I would also like to thank to Mustafa and Ömer for they recommendation as well. All the Currys staff's are kind, friendly and professional. Thanks again to Currys and excellent colleagues.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Served by Alfie, thank you!

I visited the Durham City Retail Park store on 30/08 to buy a new tv and was served by a young lad called Alfie, so I just wanted to thank him for all his help! He was a peach! He was so lovely and helpful while I shopped around with my friend and although I kept asking lots of questions, he didn’t seem to mind at all. I was waiting for the email survey to come through about his service but I still don’t have it yet, but I hope this reaches him / the Durham store so he gets the recognition. Thank you! :)

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Very helpful friendly young lady at entrance as I came directed me to the right person. That person was excellent in helping me.
Brilliant staff, excellent product. Much better than internet as your advert proves!

6 September 2026
Rated 5 out of 5 stars

Friendly

Friendly, helpful staff,who went to extremes to enable me to make the right purchase for my needs

31 August 2026
Rated 4 out of 5 stars

Really disappointed we had chosen

Really disappointed we had chosen
3 different fridge freezers and all 3
Weren't in stock and not in wear house in which we had chosen a fridge freezer in a bigger measurement and had to redesign our kitchen.
If we Weren't in an urgency we would
Have looked elsewhere for the right size fridge freezer.
We had bought other appliance aswell as the fridge freezer and not 1
Penny discount which was disappointing.

2 September 2026
Rated 5 out of 5 stars

Green glasses guy. May be Mark or Neil

The guy who served us was fab, he redirected us to the best product for our money explaining why, what the benefits were etc. He was patient, polite and helpful. He really was excellent. He's the guy with the green glasses (sorry forgot his name)

31 August 2026
Rated 1 out of 5 stars

Stupid screen protector that is useless

I had the protection put on my new smart watch at a cost of £19.99 with a life time guarantee. I went back after a few weeks as it had come off in places. The staff was very helpful and put a new one on. After about 4 weeks it had started to come off again. As I don’t live near the shop I had now found time to go back. I asked for a refund but was refused as it was outside the 30 days so I have had a new one put on. No staff available to do it so had to waste more time waiting around. Not happy with attitude or service

26 August 2026
Currys  - Durham logo

Reply from Currys - Durham

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

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