Currys - Dunfermline Reviews 

39
•
TrustScore 4.5 out of 5

4.6

Unit 5 Halbeath Retail Park, KY11 4LP Dunfermline, Fife, GB

•

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Rated 5 out of 5 stars

Very friendly and helpful staff member, item was orderd online and was in store ahead of schedule, it was taken from storage and handed to me very quickly.

Rated 5 out of 5 stars

Having chosen tv - quicky served and deal closed with minimum of fuss for pickup from store - 2 days promised was fulfilled. No problems encountered an hisense tv 40 A5stuc was easy to set up.

Rated 5 out of 5 stars

Our recent visit to Curry's in Dunfermline was to return a faulty printer in the hope that it could be exchanged for another one. However, they didn't stock a suitable replacement so we have to wait... See more

Rated 1 out of 5 stars

I had trouble with my new washing machine.Spoke to a man in curry’s Dunfermline about a replacement or refund he told me I had to get Samsung to ok a replacement or refund I think he was lying.He said... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Dunfermline

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 5 Halbeath Retail Park, KY11 4LP, Dunfermline, Fife, United Kingdom

  • 03445610000

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.6

All reviews

(39)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In store delivery date met

Having chosen tv - quicky served and deal closed with minimum of fuss for pickup from store - 2 days promised was fulfilled. No problems encountered an hisense tv 40 A5stuc was easy to set up.

3 October 2026
Rated 5 out of 5 stars

Great advice,No quibble when a problem arose

I was firstly impressed with the advice I received about which of products to buy. However, the original product I purchased was faulty. And I popped up again the same afternoon. There was no quibble- just a genuine desire to get me up and running. They swapped it over with no quibble- now I’m a very happy customer! Good work guys!

27 September 2026
Rated 5 out of 5 stars

Intuitive website with easy purchase…

Intuitive website with easy purchase process.

I utilised an unspent gift card and found myself browsing the website for an opportunity to redeem it. I settled on a brand new tooth brush and found the product description and reviews helpful.

I also appreciated the recommended products to go along with my purchase that were relative to my purchase and not randomly generated.

Collecting my purchase was also simple as I was kept informed of the progress of my purchase and when it was available for collection I was given clear instructions on how to do this.

23 September 2026
Rated 1 out of 5 stars

I had trouble with my new washing…

I had trouble with my new washing machine.Spoke to a man in curry’s Dunfermline about a replacement or refund he told me I had to get Samsung to ok a replacement or refund I think he was lying.He said it was because I put it in myself.

15 September 2026
Currys  - Dunfermline logo

Reply from Currys - Dunfermline

Hi Stuart,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

Rated 1 out of 5 stars

Honestly the first review I done didn't…

Honestly the first review I done didn't do much Justice. So my dad was buying a PC desktop for his birthday and my mom's birthday went in the shop. Seen the two that they have on show. Both of them being about 340£ was only making the decision then. So we left the shop and said we will be back in a couple of days. When we did go back into the shop we went straight over to the two computers and the prices had went up by about 70£ now for $450 odd. When we questioned this we got told that they have no control of the prices that comes from the main headquarters. Sounds like a lie. Obviously they want you to pay more because they get more commission on the payment so we left the shop and done what most people would do. Shop online. See the same deal and get it for cheaper but unfortunately we had to do the data transfer so we went in and we were told to come back on the Sunday with the two computers and they would do the data transfer at 45£. If you did not start your new computer up it would be 79£ something. So we went home and waited for the new computer to be delivered. When it was. We were only told by the helpful staff that really isn't very helpful that all we had to do was turn the new computer on and it will be ready for the data transfer to have this done. We were told had you set the new computer up when we said no. We're only told just to turn it on and that's what we've done. You get that look from them like to say well. Obviously you have to set it up on which we turn around and said right. I'll do that right now and they told us we needed to bring the power cables even though they have them in the store. But obviously one person decided to have a look in a box of cables. Only looked at the top two and then said no. We don't have them. I could always see through this clear box and I could see about five or six of the cables that would have worked. So when we come back in the same day on the Sunday to have the data transfer done we was told it would be started on Monday morning and ready for us on Tuesday. Nothing had happened on the Monday. Nothing. really happened on the Tuesday. No phone call went in on the Wednesday and everyone that we had spoken to on the Sunday . All denied saying oh it will be ready for you on the Tuesday. So yeah they are liars the big guy with the beard. Well he even tried to talk my dad. Down This place should really be out of business because all talk like you just know what you're talking about and every product you sell you know everything about but on seeing what had happened on that Sunday I can make judgment for myself and I could understand that none of the staff have a f****** clue what there actually selling

6 September 2026
Unprompted review
Currys  - Dunfermline logo

Reply from Currys - Dunfermline

Hi Charles,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

It’s okay to talk 👌

The two SCOTTs who came and delivered my appliances today need a pat on the back. ESP. Scott for going above and beyond just by listening. It’s more than appreciated, it’s okay to talk 👌

2 September 2026
Rated 5 out of 5 stars

Our recent visit to Curry's in…

Our recent visit to Curry's in Dunfermline was to return a faulty printer in the hope that it could be exchanged for another one.
However, they didn't stock a suitable replacement so we have to wait for one to be ordered.
We were also looking to purchase a microwave which they did have in stock. We were helped through the process by Evelyn who gave us assistance with our purchases. Evelyn was very knowledgeable about what was in stock and helped us through the purchasing process.

21 August 2026

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