Currys - Basildon Reviews 

73
•
TrustScore 4.5 out of 5

4.7

Unit D2A, Pipps Hill Retail Park, SS14 3AF Basildon, Essex, GB

•

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Rated 5 out of 5 stars

Ordered easily online, chose delivery date (could have had next day delivery but I wasn’t available for that) and chose installation and recycle of old machine. Delivery service was excellent, I li... See more

Rated 5 out of 5 stars

Main impression was helpfulness of staff, and ease of looking at the product (air fryer) that we were interested and and subsequently purchased. My wheelchair-bound daughter was helped and advised,... See more

Rated 5 out of 5 stars

I had Freddie at customer services help desk and they were amazing! Very calm, polite and friendly and made the whole experience very positive. Helped me with my enquiry and walked out the store very... See more

Rated 3 out of 5 stars

I purchased a Acer laptop but as they did not have any in stock I was sold the demonstration model from the display counters from which the staff removed any sales adverts etc. The staff member sold... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Basildon

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit D2A, Pipps Hill Retail Park, SS14 3AF, Basildon, Essex, United Kingdom

  • 03445610000

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.7

All reviews

(73)

137,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Meeting the Lady assistant at Currys in…

Meeting the Lady assistant at Currys in Basildon.
She was so helpful in helping us choose a new oven.
I think her name was Katherine. Well done!
That was last Monday.
Today 17/9/26- we received a call at 7am to say delivery was on the way. 10 minutes
Two happy cheerful and very helpful men came and fitted our new cooker to working order and went on their way. We are very Happy with all the help received from Currys Staff. Thank you.

17 September 2026
Rated 3 out of 5 stars

I ordered a washing machine and the…

I ordered a washing machine and the guys come and fitted it on time and with no problems. My only disappointment is after I purchased the washing machine I have been continuously pestered by companies trying to sell me appliance insurance.

13 September 2026
Currys  - Basildon logo

Reply from Currys - Basildon

Hi Garry,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

Jackie at your Pipps Hill

Jackie at your Pipps Hill, Basildon branch was helpful and full of info. for dishwasher I wanted, she went to a lot of trouble to make my shopping experience at Currys very enjoyable and would not hesitate to recommend a visit.

9 September 2026
Rated 2 out of 5 stars

I got what I sent to curry’s for but…

I got what I sent to curry’s for but customer service from the guy who sold the iPad to me was shocking.
Trousers were half way down his arse, really didn’t seem bothered about trying to help. Just no energy from him.

9 September 2026
Currys  - Basildon logo

Reply from Currys - Basildon

Hi Sean,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

As always

As always. Curry’s team are polite. Courteous and knowledgeable. Would recommend them to anyone

26 May 2026
Rated 5 out of 5 stars

Canon camera knowledge !

Mr Hussain is very knowledgeable on Canon cameras,he more or less had the same camera's as I have over the last 40 years,he gave me a short and very precise button overlook and made it all so easy,but I'm getting there.
5 stars for operator 55,
Michael

5 September 2026
Rated 1 out of 5 stars

Damaged when delivered

Curry's charged me for taking the door of and refitting the door on delivery , which was unnecessary and wasn't carried out so was a unnecessary cost to me ,looks like its just another way currys make money out of the customer. I also had to pay for delivery and installation but they just take it out of the vix in there van and marked all one side of the fridge with there trolley and I have 4 dents in the appliance ,not a happy customer at all

3 September 2026
Currys  - Basildon logo

Reply from Currys - Basildon

Hi Tony

We’re so sorry to learn of the poor service you have received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks, Jodie

Rated 5 out of 5 stars

vacuum cleaner purchase …

We were in store to buy a vacuum cleaner. Kathy approached us, knew all about the items we were looking at, volunteered to look into additional features, helped to compare with other vacuums available. She helped us make a quick decision, checked the stock, and took us to the till. She was patient, and took the time to help us with the discount voucher. Excellent service.

31 August 2026

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