CurlyMe Hair Reviews 

1,440
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their durability, natural appearance, and pleasant scent upon arrival. Many appreciate that the hair is lightweight, easy to install, and maintains its style without excessive shedding or tangling, often exceeding expectations and looking exactly as pictured. However, some customers noted significant delays in order processing and shipping, with orders not shipped for weeks. A few experienced product quality issues, like items quickly becoming matted, thin, or not matching advertised descriptions. Some reviewers were also dissatisfied with customer service, citing unhelpful responses or poor communication regarding delayed or lost packages.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, softness, and natural look of the... See more

Quality

Customers consistently note positive experiences with quality, often praising the hair for being soft, full,... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction and a desire to... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing frustration over lost or... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am extremely happy with this purchase!! I received my hair within a few days of ordering which was a lot quicker than I expected as it was shipped from the US here to the UK. The communication throu... See more

Rated 5 out of 5 stars

I’ve tried several of their hair products, and I can confidently say they never disappoint. This is actually my 9th time getting hair from them, and the quality has been consistently amazing—soft,... See more

Rated 5 out of 5 stars

I love everything about this company. I love how they’ve been communicating about the progress of my order since the day of purchase, and always responding to my emails. About the hair….I don’t kn... See more

Rated 5 out of 5 stars

I’m a woman of a certain age who is not one who’s familiar with gluing your lace down and curlyme caters to my needs . this Glueless kinky curly wig. Is perfect for beginners and even experienced wig... See more


Company details

  1. Hair Product Store

Written by the company

CurlyMe Hair, Meets All Your Need for Wigs! CurlyMe Hair Official Website Sales 100% Human Hair. Wigs are very famous, especially curly hair, which is highly recommended, Since the launch of the Wear&Go series in 2022, CurlyMe has received many favorable comments. Meeting the needs of the customer is the core philosophy of CurlyMe. In 2023, we will continue to improve its products to make them more natural and convenient. Dear, you are the beauty. We create endless possibilities for beauty.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,440)

319 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would not recommend ordering from…


I would not recommend ordering from this company, especially if you need your hair within a reasonable timeframe.

This was my first time ordering from CurlyMe Hair, and the experience has been extremely frustrating. I placed my order and went an entire week with no shipment, no tracking, and no clear communication. Every time I reached out, I received vague responses like “don’t worry” instead of actual updates.

At one point, I was told my wig would be shipped the same day. The next message completely contradicted that, saying they couldn’t confirm a shipping time. I was then asked to switch to a different density wig and even pay extra, which felt unfair considering the delay was not my fault.

After pushing for answers, they finally “shipped” the order, but the tracking provided showed no carrier information and no movement—just a label created. That does not give confidence that the item has actually been sent.

What’s most concerning is that after doing more research, I noticed multiple reviews from other customers reporting similar issues—long delays, lack of transparency, and in some cases, never receiving their orders. I also noticed that negative reviews seem to be removed, which is a major red flag.

As a customer, especially someone on a fixed income, I cannot afford to have my money tied up with no clear delivery timeline. When I spend money, I expect honest communication and reliable shipping.

Overall, this experience has made me lose trust in this company. I would strongly recommend ordering from vendors that offer clear shipping timelines, accurate tracking, and better customer service.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Shipping is horrible

Shipping is horrible. The company was not timely with their responses and didn’t have my order in time. I decided to cancel the order. I would rather go back to my other hair sites. Shipping and customer service is so much better.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered my 18 inch curly brown wig…

I ordered my 18 inch curly brown wig March 14th at 12:30am . I have not received any shipping tracking number delivery status Nothing and it’s March 26…… so it’s been 12 days and 10 business days for them for give me any information on my order. I emailed them and they told me the same shit below saying we have too many orders we are urgently working please wait. Umm I’ve been waiting. How is a company going to false advertise take my money and then not even give me the tracking details for MY order. I have never ordered from this company and I never will again. OQ hair Unice and Isee way faster service and better communication. Terrible terrible hair company they are a scam and everyone need to report it

26 March 2026
Unprompted review
Rated 2 out of 5 stars

Thin Wig, Subpar Quality

Just purchased a 24in wig with bangs and it is HORRIBLE!! The quality is definitely a mix and not 100% human. I ran my fingers through it a few times and it started to static 🫨 It’s very thin and is not “Out the pack” ready. I now have to buy a bundle of hair to fill the wig out, because of its thin quality and lack of bang. I did not plan on spending more money to correct someone’s product smh. Will be my 1st and last purchase!!

28 February 2026
Unprompted review
Rated 1 out of 5 stars

It’s been around 10 days and the…

It’s been around 10 days and the company hasn’t even processed my order let alone shipped it. I message them how I haven’t received any updates and they tell me the factory is customising it and they’re urged them to hurry but it’s still not shipped yet. Never have I ever experienced this before with a hair company.

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst hair I’ve ever purchased

Worst hair I’ve ever purchased. Shedding from the day I received it. Has an awful smell even after three months. Tangles and knots up to where I can’t run my fingers through. Have a hard time combing out tangles. Piles of hair in comb. Horrific hair. Wish could give it a 0 star.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

I was scammed!!

I was scammed!!! The wig I purchased for $140 was not the wig I received. The hair was the wrong color, length, texture. The website states it is 100% human hair and that is not the truth. I requested a full refund from CurlyMe. They offered me from $10 refund & a credit. It went to $25 & a credit. The wig hair became so dry & matted. I couldn't even wear it. It's not what I paid for and CurlyMe basically ROBBED me of my $140. Telling me b/c of their policy, they can't refund me. What about MY POLICY?? THEY BROKE THE CONTRACT BY SENDING ME A CHEAP SYNTHETIC WIG AFTER I PAID FOR A HUMAN HAIR FULL DARK BROWN WIG. I AM HIGHLY DISAPPOINTED AND WILL NEVER DO BUSINESS WITH CURLYME AGAIN!!!!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality for every dollar

Curlyme by far is the best hair company , I have never been disappointed with my orders and the customer service is always top notch and efficient. I wouldn’t trade them for nothing I highly recommend 10/10

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I love CurlyMe Hair

I love CurlyMe Hair, so glad I found this company. The hair I got was a vpart deep wave 24” and this hair is so pretty. I am going to order again from this site because also the customer service is great! They respond to your emails promptly and show appreciation for you being a customer. Gone get you some beautiful hair gurl if your reading this ☺️

11 March 2026
Unprompted review
Rated 5 out of 5 stars

CurlyMe is a well trusted company with…

CurlyMe is a well trusted company with great customer service that respond back about customer conserns. I have purchased 3 wigs from them and I love them all. ⭐️⭐️⭐️⭐️⭐️ CurlyMe!! Thank you for always providing Great products!

6 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look