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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the automatic subscription renewals and unexpected charges, often finding it difficult to cancel. Customers also frequently report issues with payments, including discrepancies and expensive credit systems that deplete funds quickly. The customer service is often described as unhelpful, providing no meaningful answers to concerns. Additionally, many feel the pricing structure is unfair, with continuous demands for additional payments. However, some customers also noted that the website itself is okay, though they found it hard to navigate certain aspects.

What people talk about most

Website

People report ambiguous experiences with the website. Some customers found it easy to use initially and... See more

Subscription

Consumers express significant dissatisfaction with the subscription model. Many report automatic upgrades and... See more

Payment

Users describe negative interactions with payment, citing difficulties with cancellation and automatic... See more

Customer service

Reviewers express significant dissatisfaction with customer service. Many customers report that the company... See more

Price

Clients share negative opinions on price, with many reviewers feeling that the service is a scam designed to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Most profiles are fake, duplicate photos, most from the US posing as living in different parts of the world but when numbers exchanged they are usually US based. Also lie about their age. A lot for em... See more

Rated 1 out of 5 stars

Over the last year, changes to the search features of Cupid Media have ruined the usability of the website. It's very sad, it used to be a good dating site in comparison to others. Whenever I message... See more

Rated 1 out of 5 stars

Big warning to everyone! This is one of the biggest scam sites on the internet, and the owners do nothing about it. Doesnt matter how many profiles you report, they dont give a shit. Some girls have 3... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

173 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

PRETTY MUCH THE SAME BIZ AS OTHERS

Over all they have been pretty good no lie abut it, but when B...women complain after I write them the truth. They go after the complaints from the B.....women make the biz. Guys any chat is pretty much the same watch out for the scams...I feel over the years over 90% are all CRAP scams. God bless ya and don't ever never send money to a stranger for any reason.

27 June 2018
Unprompted review
Rated 1 out of 5 stars

Ridiculously Horrible

I joined with such high expectations and was ready to upgrade my account if everything you promised was true. But it wasn't! I fell the site is unorganized, low quality, poor opportunity to meet people, and a waste of time. I have never been so disappointed with a site in my life dating or otherwise. you guys need to figure something okay because this is a pathetic waste of time

28 June 2014
Unprompted review
Rated 3 out of 5 stars

Good but not that good needs improvements.

Where do I start.
The thing about this site is that its probably the cheapest online.The draw backs to its cheap monthly fee of just £9:90 is that its chat system falls along way short of the best. The basic membership seems to offer limited communication between people which is suppose to improve once you pay the joining fee.i paid the fee and really have not noticed any difference in how the system works.i suppose my biggest criticism of the site is the prolific amount of scammers from Ghana (africa) who pose has young white women while saying that they live in the UK holland sweden. Iteland or the USA. Its extremely annoying to be propositioned by such people.
In closing id say that the site is worth looking at if you can stand the limitations. 5 out of 10

26 June 2014
Unprompted review
Rated 2 out of 5 stars

Dullest spot on the internet

What's that in your mailbox? You think it's letters from interested members, but it isn't. There is no contact between members. The stupid Cupid system simply sends annoying notes to people willy-nilly. There is no SEARCH feature. The place is hard to navigate, as well. You can't change your profile or photo (there is no way that I've yet found). I paid $12 for a year of service, and I feel badly, badly fooled. (UPDATE) Oops! There is now a working search feature. Whoopty-doo.

25 June 2014
Unprompted review
Rated 2 out of 5 stars

UPDATED WEBSITE INTERFACE WORSE, AND ANNOYING!

Since they changed the interface, it is harder to navigate even around any one page. Their chosen color palette is "in your face", and their policies without becoming a member first are bad; can't experience much without forking over the fee. "Stupid Cupid" (remember that old pop tune?) is our LEAST favorite site. This site is too greedy.

12 June 2014
Unprompted review
Show reviews in all languages. (173 reviews)

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