Cuisine Plus logo
Visit website

Cuisine Plus Reviews 768

•
TrustScore 4 out of 5

3.8

Cabinet Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cabinet Store

Written by the company

CUISINE PLUS, 40 ANS DE CUISINES SUR-MESURE En 2024, Cuisine Plus fête ses 40 ans ! Depuis toujours, nous imaginons des solutions d’aménagement personnalisées pour toutes vos pièces de vie : cuisine, salon, salle à manger, salle de bain… Le sur-mesure est notre cœur de métier ! SERVICE CLIENT CUISINE PLUS Notre service client est à votre disposition par mail et chat sur cuisine-plus.fr ou par téléphone au 0809 1000 04 (service gratuit + prix d'un appel local), du lundi au vendredi de 9h00 à 19h00 et le samedi de 10h00 à 14h00.

Contact info

3.8

Great

TrustScore 4 out of 5

768 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. All proposed design changes ( (including1 complete redesign) were accommodated in short period. All communication done via mail with superfast responses. Planning and realization with only small issues (lv delivered 3 days later). Thank you Cuisine Plus Clermont Ferrand for your customer friendly approach.

14 March 2026
Unprompted review
Cuisine Plus logo

Reply from Cuisine Plus

Hello,
We are delighted to hear that our team at Cuisine Plus Clermont Ferrand was able to accommodate your design changes with fast and efficient communication.
Your satisfaction throughout the process, from planning to realization, is our greatest reward.
We apologize for the minor delay with the LV delivery and appreciate your understanding.
Thank you for trusting us with your project.
Best regards,
The Cuisine Plus Clermont Ferrand Team

Rated 5 out of 5 stars

Happy customer.

The delivery and installation went extremely smoothly. Jeremie Lechelt is a very conscientious installer. I am most happy with my new kitchen and particularly glad I chose one with an island! The cuisine looks great in my new build home.

29 June 2024
Unprompted review
Cuisine Plus logo

Reply from Cuisine Plus

Hello,
Thank you so much for your wonderful feedback!
We're delighted to hear that the delivery and installation went smoothly and that you're happy with your new kitchen.
Jeremie is indeed a dedicated installer, and we're glad his work met your expectations.
It’s great to know that the kitchen, especially the island, complements your new home perfectly. We hope you enjoy your beautiful space for many years to come.
Thank you for choosing us for this important project!
Good afternoon to you,
The Cuisine Plus team

Rated 3 out of 5 stars

Lack of communication and organisation

It is well over a year since the kitchen was installed and the last little bits have never been done. I love the kitchen and really happy with the planning. I was promised to have my kitchen up and running before August 2021 but it was not started until way past that time. I was left with only a cold tap in the garden and only the outside bbq to cook on. I had requested that it be done (and it was agreed) before August as my grandson and 2 small children were coming to stay. Although I love the actual kitchen and it works well and efficiently I would never use Cuisine Plus again.

18 December 2023
Unprompted review
Cuisine Plus logo

Reply from Cuisine Plus

Good morning,
Our team is sorry to read that your experience did not meet your expectations.
We thank you for your feedback, it will allow us to improve.
We are still happy to read that you like your kitchen and we wish you a wonderful time there.
Sincerely,
The Cuisine Plus team

Show reviews in all languages. (768 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look