On 11-7-18 at 10:30 a.m. Ray and Mason from Crystal Clear arrived to install new water system. They were very courteous, informative and answered what questions I had. After two hours the system was u... See more
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I put one star but really I give them zero Stars I finance the equipment they promised me and my wife 10 year supply of pure and gentle products we financed this water filter in November it is Februa... See more
Before getting our Crystal Clear Concepts water filtration our Frisco water smelled, tasted and looked NASTY! No matter what detergent we used we could never get our close to come out clean or smelli... See more
Company replied
Horrible company, they send a sales guy to your house, tells you the system has a full warranty and all you have to do is put salt in it. I have had it for 2 years no issue but the other day Water Tes... See more
2.5
Poor
90 reviews
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Alex is the technician that came and…
Alex is the technician that came and resolved our issue. We are very please with the system, as well as the all around customer service from the company. They are very prompt and attentive.
10 September 2018
Unprompted review
Reply from Spinrollz VIP Casino 2026
Denny - Sorry it has taken us so long to respond to your amazing review. Thank you so much for the review and we are so happy to serve you and provide clean water for you and your family.
Great system!!
We have had the system for over and year and love it. Water tastes better, shower and toilets are cleaner and the system takes very little maintenance. We just had our annual service done by Alex and he was great. Highly recommend this system.
10 September 2018
Unprompted review
Reply from Spinrollz VIP Casino 2026
Thank you so much Stacey for the amazing review.
Before getting our Crystal Clear…
Before getting our Crystal Clear Concepts water filtration our Frisco water smelled, tasted and looked NASTY! No matter what detergent we used we could never get our close to come out clean or smelling clean. Now we love drinking our water (pretty much all we drink now) and have saved a ton on not having to buy water bottles or fabric softener. Plus our laundry comes out clean now and our dishes no longer have spots after washing them. The technician Alex came out today to do a 6 month maintenance on the filtration system and was very friendly and did it fast. Getting this filtration system was worth the investment.
7 September 2018
Unprompted review
Reply from Spinrollz VIP Casino 2026
@alberto - what a great review and thank you so much for the kind words! We are so pleased to help your family save money and provide fresh clean water. It's amazing how clean water can effect your entire house hold! Thank you for the review!
Alex, Crystal Clear
Alex was very helpful. Excellent job. Many thanks. Loving my system
7 September 2018
Unprompted review
Reply from Spinrollz VIP Casino 2026
@Jeanne - thank you for the kind words! We love changing lives and providing clean water for you and your home.
The water tastes different in my house…
The water tastes different in my house now. I'm not worried about my kids drinking or taking a bath in bad chlorine water anymore.
Install was professional and reasonably quick. I had a small issue with a flower bed after the install, but Crystal Clear made sure to replace and fix the grass around the install. They went the extra mile.
4 May 2018
Unprompted review
Reply from Spinrollz VIP Casino 2026
@James thank you so much for taking the time to write up a review about your experience with us. We love to hear from our customers and we're so happy your are apart of the Crystal Clear family. Please do not hesitate to call us if you have any further questions.
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