Excellent company to work for with high…
Excellent company to work for with high Interviewer standards.
14 October 2025
Unprompted review
Reply from Critical Research
Thank you for a lovely review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Critical is one of the UK’s leading independent specialist market research companies with expertise and experience in business, financial and consumer markets.
Contact info
Unit 7, Baden Place, SE1 1YW, London, United Kingdom
- 02036439050
- info@critical.co.uk
- www.critical.co.uk
4.1
Great
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company to work with
Great company to work with. Has a good Insite Into Research and definitely a professional company to work for you.
8 October 2025
Unprompted review
Reply from Critical Research
Thank you for the positive review
They are a great company to work with
They are a great company to work with. Very reliable, approachable, caring, professional and easy to get along with. Would highly recommend.
7 October 2025
Unprompted review
Reply from Critical Research
Thank you for the lovely review
Highly recommended
Highly recommended - I've worked with Critical Research for a few years now and found them very professional and great to work with. I've also visited their offices in London, I look forward to continuing my work with their team.
1 July 2025
Unprompted review
Reply from Critical Research
Thank you for the great review.
This company surveys do not pay out a…
This company surveys do not pay out a fix
11 October 2024
Unprompted review
Critical Research
This is not a scam, did this market research survey for Critical Research last week. I have received my £35 Amazon voucher.
26 July 2018
Unprompted review
Reply from Critical Research
Thank you Tom for your kind words and being part of our survey. Sam
A guy called from Critical Research…
A guy from Critical Research London called this morning, asking to do a marketing survey in exchange for a £35 Amazon Voucher.
I said I was busy and he asked it he can call later. It was obviously a cold call. The number he called from is 02039178590.
He was pushy and rude.
I said no thank you and he hang up.
Stop making unwanted calls and treat people with respect. Shame.
26 July 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.