I never received my package and have been emailing the company about this since July. At first, we were in contact, but they eventually stopped responding completely. I still have no package, no... See more
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See what reviewers are saying
I ordered the wrong size and once I contacted customer service, they replied quick and fixed it right away
Company replied
Excellent quality shoes and fantastic customer service.. I had so many question for the help center, and they responded promptly and professionally. Andrew is one of the best person i could ever commu... See more
Company replied
I ordered a size I thought would fit them got to thinking and changed my mind. I emailed them and they granted my request to change the size before the pants shipped. Not my first order, but very imp... See more
Company replied
Company details
Written by the company
Italian Brand. CRISTIANZEROTRE. Sneakers, clothing, accessories and more..
Contact info
Via Fossi a Pontenuovo, 14, 80139, Napoli, Italy
- info@cristianzerotre.com
- www.cristianzerotre.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Customer Satisfaction Indeed!
A simple email to address a specific question I had was all it took. Customer service was top tier!! This is much appreciated!!
Great company. Timelines
Just a all around good company to do business with. Had a lil sz issue and they were able to handle before being shipped out. Will be back to give you guys some more of my money lol🌹
a spectacular shoe model
a spectacular shoe model, super comfortable, I really recommend it ❤️❤️❤️❤️❤️
They fit just right I order them last…
They fit just right I order them last year around this time and they still look brand new. I love them so much I can’t wait to buy more!!
Terrible product
Terrible product, not match description, dirt shoes, lack of customer service.
My package isn’t delivered!!!!
My package isn’t delivered!!!!! I WAITED FOR A MONTH AND IT’S NOT HERE. Bad customer service they can’t help you.
A waste
My shoes were sewn together improperly. I recieved them and didnt open them right away. After opening I realized they were messed up reached out to the company they denied my return bcuz it was past 15 days.
GREAT 👍🏿 👍🏿 SHOES LUV THE WAY THEY…
GREAT 👍🏿 👍🏿 SHOES LUV THE WAY THEY ANSWER YOUR QUESTIONS QUICK AND RESPONSIVE LUV THERE SHOES ✌🏾️🤙🏾🤙🏾🤙🏾🤙🏾🤙🏾
Customer service is excellent.
Shipping and Delivery
Great experience, they truly are exceptional! I had place the order and my CC had my address and I forgot to put the shipping address, I emailed CR03 and they replied in less than an hour. They let me know they updated the shipping address, I was super happy and when my daughter received her shoes on TIME even more satisfying, I recommended and continue to buy from CR03!!!
I ordered shoes for my daughter…
I ordered shoes for my daughter birthday they say the shoes was delivered but I never received the shoes. I was suppose to sign for the shoes but no signature was signed. I contacted the merchant via email no response I contacted shipping company DHL and they have an open investigation for the shipment. I really believe it’s the shipping company fault in this situation.
I placed an order for some shoes and…
I placed an order for some shoes and when tracking the order, it says that my order has been delivered to New York but I live in the UK, I have tried to contact them through their website and email but have received no response,
I had to Dm there instagram to get a…
I had to Dm there instagram to get a new tracking number but the than the initial bad service concerning the tracking number everything else was straight forward. Size is a bit bigger than expected but they are very comfortable and come as shown.

Reply from CRISTIANZEROTRE
Fast delivery.
Fast delivery.
Super positive experience, less than a couple of days after placing the order, I received my items.
Customer service followed me through the choice of size until the order was processed.
Excellent price quality.
I recommend everyone to purchase these fabulous shoes.

Reply from CRISTIANZEROTRE
5 star shoes
when i got my shoes, they came exactly like the picture. quality is amazing. their so cute and everybody needs some cant lie. also they were the perfect size, didn’t need to size up or size down just perfect.

Reply from CRISTIANZEROTRE
Never received my shoes
Never received my
Shoes. They were delivered to the wrong address , delivery service couldn’t find the package and told me to contact the company. I did and they said they’d fix it and get back to me. I never heard from them again and all my emails
Are being ignored .
I’m
Furious

Reply from CRISTIANZEROTRE
If I could give them a 0 star I would, SCAM!!
If I could give them a 0 star, I would. They are a scam! First of all, they never stated that they only sold men shoes. I read the return policy before I placed the order and it said return unworn product as long as it's in the condition you received it and within 15 days of the delivery date. I order the shoes compatible to my daughter's size and they were extremely too big. Requested a return and they refused and closed the sight.
Scam
Paid $318 for two pair, had to send them back because they only sell men’s sizes. Was told there was a $49 shipping fee and somehow was only refunded $220, a complete scam. Never again. Do not purchase.
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