Mr Ed Packman was professional and personable. He is trustworthy and was recommended to me by a coworker. I’m so thankful for him and the relief I have now. I can finally breathe and not live paycheck... See more
Company replied
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Mr Ed Packman was professional and personable. He is trustworthy and was recommended to me by a coworker. I’m so thankful for him and the relief I have now. I can finally breathe and not live paycheck... See more
Company replied
Working with David W. was so easy! He patiently answered all of my questions, alleviated my fears, and clearly explained everything about the debt consolidation program. We were also able to get some... See more
Company replied
Danielle was extremely pleasant to talk with. Most notably, she wasn't pushy. She was genuinely interested in providing a solution that would work for me. Should I decide in the future to look into a... See more
Company replied
I would like to take this opportunity to write a commendation for Ms. Kristin McCoy. She was very professional, knowledgeable, courteous and compassionate during her dealings with me to find "the perf... See more
Company replied
Credit Direct is a new kind of consumer credit provider that makes access to funds simple. Our straight forward approach to lending is designed to get you from application to funding in as soon as 48 hours. To get you the best offer available we lend directly as well as through our select partner network. Sometimes we don’t have the best offer, and we are okay with that. Our online application process takes minutes to complete and won’t hurt your credit score. Select the amount you need to borrow, submit your application, review your loan options, and sign for your loan. Our rates and terms are clearly presented so you can make the best decision for your financial situation. Plus, if you have any questions, our friendly representatives are here to help. Now that’s money made simple!
5275 Westview Drive, Suite 120, 21703, Frederick, United States
Replied to 33% of negative reviews
Typically replies within 1 month
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Mr Ed Packman was professional and personable. He is trustworthy and was recommended to me by a coworker. I’m so thankful for him and the relief I have now. I can finally breathe and not live paycheck to paycheck.

Reply from Credit Direct
David Wellington did a Very Good Job Helping Select the Best Financial Services to Help Meet My Needs. He Helped Every Step of the Way. I'm Satisfied.

Reply from Credit Direct
Ease of service , quick response , appreciate follow up calls !

Reply from Credit Direct
I made a comment but your harassment still continues.
You've written so much, but it's worthless.
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Credit Direct
Date: 10/22/2025
Thank you for bringing your concerns to our attention. We take all customer feedback seriously and have thoroughly reviewed your account.According to our records, we have been unable to reach you using the contact information provided in your loan application. Our attempts to connect with you at the phone number and email address you submitted have been unsuccessful, as they appear to be inactive or ************ Credit Direct, we are committed to clear communication with all our applicants. We would never intentionally send harassing communications, and we make every effort to reach customers through their preferred contact methods. However, we can only do so when we have accurate contact information on file. We encourage you to verify the source of communications you received, as we could have been mistakenly associated with another company.We would welcome the opportunity to speak with you directly, update your contact information in our system, and address any outstanding concerns. Our goal is always to provide professional, respectful service to every applicant.
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Your harassment has been going on for a month. You're still sending me offer letters. Don't you recognize any laws or rules?
11/19/25 EDIT ;
They finally sent an email;
they informed me that they had removed me from the system and would not bother me again. My 7-months effort finally paid off.
Thank you, Trustpilot.
Credit Direct handle the Loan very well in and on the high professional level.

Reply from Credit Direct
David was great to work with. Fast simple and easy to use Funded the same day. This is a useful website.

Reply from Credit Direct
David was very knowledgeable and patient with my questions and taking forever to read everything. He was pleasant and respextful.respectful. The process was very easy.

Reply from Credit Direct
I've talked to them on the phone 10 times and emailed them 10 times, but they don't understand. They keep sending . And this has been going on for months. I've never seen such a shortsighted and disgraceful company in America.
EDIT;
11/17/2025
They started sending out offer papers this week, as they do every week.~~~
I've never seen such a characterless company in US, and I've had enough of this shamelessness.
Instead of making an explanation, remove me and my address from your system, I don't know how you got hold of me. My credit reports are frozen. I did not apply anywhere. I can't even reach you through your email address. I sent 150 emails and you didn't respond to a single one.
Write me an email address where I can reach you and I will send you the pictures of the ridiculous offers you sent. I am saving them all.

Reply from Credit Direct
Maria went above and beyond to assist me on debt solutions and plans and assist me in all my options not just one .she was attentive to detail and genuine.
I would definitely recommend this service . God told me to make the call and see what I could get done.thank you god & the service.

Reply from Credit Direct
Danielle was extremely pleasant to talk with. Most notably, she wasn't pushy. She was genuinely interested in providing a solution that would work for me. Should I decide in the future to look into a loan, or debt consolidation, she will be the one I will contact for sure!

Reply from Credit Direct
It was an absolute pleasure working with David Wellington! He is extremely kind and super knowledgeable! The process was fast and really easy. I would highly recommend this company to anyone looking for a loan!

Reply from Credit Direct
Working with David W. was so easy! He patiently answered all of my questions, alleviated my fears, and clearly explained everything about the debt consolidation program. We were also able to get some funds to pay a few smaller bills off.
I highly recommend working with Credit Direct!

Reply from Credit Direct
David was very patient he helped me through the application process. He was polite and took the time he even called back a few times to make sure I got it I would highly recommend him. I'm not good with computer stuff and he was very patient he did step by step with me.

Reply from Credit Direct
What you apply for is what you get.
They are very fast in terms of speeding your application. Great staffs

Reply from Credit Direct
Everything went smoothly. Pete was friendly and professional.

Reply from Credit Direct
Excellent service and provides clear and accurate information.

Reply from Credit Direct
My interaction with Stephanie Perryman was 100%knowledge about different plans. She was pleasant, accurate, helpful. I was quickly presented with several
Options which I chose BEST .EGG. I’m happy with my decision and I’m very happy to have been connected to a pleasant helpful knowledgeable person. I’m very please!!!!

Reply from Credit Direct
The loan process was easy as long as you hav e the required documentation at hand. My loan was funded quickly and the monthly payments are reasonable.

Reply from Credit Direct
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